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Archive 2008 · Can't change my avatar

  
 
JDeV
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p.1 #1 · Can't change my avatar


I've tried at least 6 times to change my avatar. The image I chose from my files is 60x43 pixels, so it's within the size limits. I click on the change avatar link, chose the photo, upload, I get a message that says my new avatar has been uploaded, and when I get directed back to the main page, my old avatar is still there. I check back on some of my postings, and the old one is still there. I waited overnight, and tried again this morning, and it still doesn't work. Any help would be appreciated.

Jon.



Jan 11, 2008 at 08:34 AM
Fred Miranda
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p.1 #2 · Can't change my avatar


Thanks for letting me know. This will be fixed asap.
Fred



Jan 11, 2008 at 12:51 PM
JDeV
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p.1 #3 · Can't change my avatar


Fred Miranda wrote:
Thanks for letting me know. This will be fixed asap.
Fred



Fred, I've tried everything. I've been able to pick one of yours, but then I'll go to my files after I click on "choose file" and then "upload custom avatar" and I wind up with the same one(girl in black jacket that was there before I changed it to yours) instead of the new one I pick from my file.

So I can change the girl/black jacket to one of yours, but if I pick "custom" I wind up back with the girl again.

Edited on Jan 12, 2008 at 12:38 AM



Jan 12, 2008 at 12:37 AM
Fred Miranda
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p.1 #4 · Can't change my avatar


JDeV wrote:
Fred, I've tried everything. I've been able to pick one of yours, but then I'll go to my files after I click on "choose file" and then "upload custom avatar" and I wind up with the same one(girl in black jacket that was there before I changed it to yours) instead of the new one I pick from my file.

So I can change the girl/black jacket to one of yours, but if I pick "custom" I wind up back with the girl again.


Yes, I'm aware of that. Only the custom upload is not working properly.
Meanwhile if you would like to email me an avatar, I would be happy to add it to your profile. ([email protected])
All the best,
Fred



Jan 12, 2008 at 01:06 AM
brainiac
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p.1 #5 · Can't change my avatar


Hmm. Just tried to upload a custom avatar and it worked fine. Has this been fixed?


Jan 12, 2008 at 09:11 AM
JDeV
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p.1 #6 · Can't change my avatar


Not so far(for me)


Jan 12, 2008 at 10:08 AM
brainiac
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p.1 #7 · Can't change my avatar


what are the pixel dimensions and file size of the file you are trying to upload? what kind is it?


Jan 12, 2008 at 10:22 AM
JDeV
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p.1 #8 · Can't change my avatar


O.K. I picked another shot from my files. I made this a jpeg at 55x37px just to make sure that it was small enough. As you can see, no change when I chose it. I then chose one of the one's supplied by FM, and it worked. While having this one as my avatar, I went back to my files chose the 55x37 shot again as the custom avatar, and I got the old one again. Frustrating.


Jan 12, 2008 at 10:23 AM
Fred Miranda
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p.1 #9 · Can't change my avatar


brainiac wrote:
Hmm. Just tried to upload a custom avatar and it worked fine. Has this been fixed?


Did it work for you? Oh no, I'm guessing it's a IE issue now.

Edited by Fred Miranda on Jan 12, 2008 at 10:45 AM GMT

Edited on Jan 12, 2008 at 10:45 AM



Jan 12, 2008 at 10:44 AM
JDeV
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p.1 #10 · Can't change my avatar


Fred Miranda wrote:
Did it work for you? Oh no, I'm guessing it's a IE issue now.
All of the sudden it stopped working in IE.



Fred, I use Safari.



Jan 12, 2008 at 10:45 AM
Fred Miranda
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p.1 #11 · Can't change my avatar


Yes, it does now work with Firefox either
Brainiac are you sure you used the:
"Upload a custom avatar file" ?

The "Link an avatar from the web" is actually working fine as well as the presets.



Jan 12, 2008 at 10:47 AM
Fred Miranda
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p.1 #12 · Can't change my avatar


Braniac,
I can see you were able to upload your current avatar. It's located on the custom avatar folder. The questions is why you were able to upload and we were not.
Could this be a permission issue?

Edited on Jan 12, 2008 at 02:28 PM



Jan 12, 2008 at 01:49 PM
JDeV
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p.1 #13 · Can't change my avatar


Fred Miranda wrote:
Yes, it does now work with Firefox either
Brainiac are you sure you used the:
"Upload a custom avatar file" ?

The "Link an avatar from the web" is actually working fine as well as the presets.



Fred, Brainiac got it to work, I'm the one with the problem, and I did use "upload a custom avatar file"

I did send the image to you in an email.



Jan 12, 2008 at 02:31 PM
Fred Miranda
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p.1 #14 · Can't change my avatar


You got it to work? What changed on your side?
Fred



Jan 12, 2008 at 02:34 PM
JDeV
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p.1 #15 · Can't change my avatar


Fred Miranda wrote:
You got it to work? What changed on your side?
Fred



Fred, I'm JDeV, the OP of this thread and I still can't get it to work. Brainiac is someone who posted in my thread, forget Brainiac, I still can't get it to work. You said last night, that if I email the new image to you, you would upload it for me. I sent 2 separate emails with the new image-a color shot of a boy with a mean look. My old avatar is the blond girl in the black jacket-the one that's still here.

JDeV



Jan 12, 2008 at 03:05 PM
Fred Miranda
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p.1 #16 · Can't change my avatar


I got your message but there was nothing attached. You must attach the image to the email.
Can you please reply to this post and upload the avatar via Image Upload?
Once it shows on the message I will be able to work on it.
Thanks, Fred


Edited on Jan 12, 2008 at 04:23 PM



Jan 12, 2008 at 04:21 PM
brainiac
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p.1 #17 · Can't change my avatar


JDeV wrote:
Brainiac is someone who posted in my thread, forget Brainiac


Don't forget me - I'm the one who is probably going to fix your problem! ;-)

I used Safari too. I think Fred has put his finger on the problem. Looks like you can upload new custom avatars, but you can't overwrite previous custom avatars. We'll fix it.

Edited on Jan 13, 2008 at 12:30 PM



Jan 13, 2008 at 12:29 PM
brainiac
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p.1 #18 · Can't change my avatar


OK - that's fixed. Your old avatar couldn't be deleted by apache due to a change in file permissions.


Jan 13, 2008 at 12:39 PM
JDeV
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p.1 #19 · Can't change my avatar


Fred, Here's the file. Thanks for your help







Jan 13, 2008 at 08:20 PM
JDeV
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p.1 #20 · Can't change my avatar


brainiac wrote:
Don't forget me - I'm the one who is probably going to fix your problem! ;-)

I used Safari too. I think Fred has put his finger on the problem. Looks like you can upload new custom avatars, but you can't overwrite previous custom avatars. We'll fix it.



Brainiac, no offense, I just thought Fred thought you had the problem and then it got fixed, while I still had the problem. Thanks for your help also.

Jon



Jan 13, 2008 at 08:22 PM
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