chris78cpr wrote:
Although you have to think that yes, maybe 50 people here have had problems, but if that is out of 50,000 units shipped then it's not bad!
Huh
For discussion, let's assume that the invidividuals in this FM.com Canon forum received 1% of the 50,000 units shipped (it's probably less than that). 1% of 50,000 is 500 cameras. If 50 people in our group of 1% have defective cameras, then that is a failure rate of 10% ((50/500)x100)) amongst our 1% here at FM.com. If this one percent sample is representative of the entire shipment of 50,000 cameras, then extrapolated, the failure rate for that batch of 50,000 would be 50,000 x .10 = 5,000 cameras.
So, either 5,000 cameras going back to Canon or 5,000 customers are going to be very disappointed if a firmware fix doesn't solve the problem.
Jim Turner wrote:
I have been following all of the Mark III threads on this forum and I find it amazing that only 85 people have participated in this poll. It seems to me that those who are having problems and those who love the camera would be very vocal. Such a meager response to a very important concern is puzzling.
You sound like you assume everyone participating in the various Mark III threads actually owns a Mark III. Do you think eveyone in this forum has $4500 sitting around in loose change to buy the MarkIII and give it a spin?
I'm a MarkII user and it works great. I'm sure the MarkIIN users are even more happy. That is why I decided to wait on purchasing a MarkIII to see if it had any problems when it was realeased. So, I can't vote simply because I don't have the camera, and I am sure many here are in a similar situation and don't have the experience to cast a vote.
"We'd heard less than 20 complaints about the camera's autofocus before this article was published; since the story went up, that number has climbed past 200. And the email is still rolling in...
Canon, like any big company making popular products, needs help in determining what's a major problem - as we think the EOS-1D Mark III's autofocus is - from things that are more minor or even user error...
"But, the kind and quantity of shooting we've done, combined with a little experience with this stuff and a little common sense too, adds up to the belief here that the problem is in the design of the autofocus system vs there being a few bad EOS-1D Mark III apples around...
If we didn't think that was by far the most likely explanation, we wouldn't have published this story. And the number of photographers we've heard from now that are having the same sorts of troubles in the same types of shooting situations suggests that we're onto something..."
Canon U.S. just replied to my inquiry regarding the autofocus problem with the Mark3. They state that they "are taking the Rob Galbraith report very seriously and are investigating all reports", he goes on to state that the results of their investigation will be posted on the Canon U.S. Website. The email was signed by Jason, Technical Support Representative. I suspect this boilerplate reply has been posted, on the Forum, by others but I haven't time to search the threads so thought some might be interested. I'm truely astounded that anyone would take delivery of a camera with suspect autofocus. As an additional note, Andy Biggs the well known wildlife photographer, has reported problems similar to RG. He is currently on Safari in Tanzania, Africa. With so many qualified photographers experiencing problems, I'll just sit back and wait.
Cheers, John
For discussion, let's assume that the invidividuals in this FM.com Canon forum received 1% of the 50,000 units shipped (it's probably less than that). 1% of 50,000 is 500 cameras. If 50 people in our group of 1% have defective cameras, then that is a failure rate of 10% ((50/500)x100)) amongst our 1% here at FM.com. If this one percent sample is representative of the entire shipment of 50,000 cameras, then extrapolated, the failure rate for that batch of 50,000 would be 50,000 x .10 = 5,000 cameras.
So, either 5,000 cameras going back to Canon or 5,000 customers are going to be very disappointed if a firmware fix doesn't solve the problem....Show more →
Todd is correct, I am sure they haven't shipped 50,000 units, I would say 5,000 would be the max.
The previous poll AF thread had approximately 50% of the cameras having issues. Since most users here know how to read a manual and probably have tried every concievable setting, this points to bad design / parts problem. THIS IS A SERIOUS ISSUE, I strongly suspect a hardware problem that isn't going to be easily fixed. The biggest clue is B&H now has the camera on backorder only, hint canon is now checking camera's to try to duplicate the problem in the lab.
IF my livelyhood depending on a sports/wildlife camera it would be a 1dIIN not the mk3.
