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AReineman
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p.3 #1 · D2H Meter

Mine went out and was back in 7 days. Meter fixed, lots of other stuff changed around, cleaned and adjusted. I couldn't be happier with Nikon on this one.

Although I do miss the days when I thought of my camera as a mechanical machine and not a portable circuit board...

Andrew

Edited on Sep 10, 2005 at 04:02 PM

Aug 08, 2005 at 06:32 PM

Bill De
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p.3 #2 · D2H Meter

AReineman wrote:
Mine went out and was back in 7 days. Meter fixed, lots of other stuff changed around, cleaned and adjusted. I couldn't be happier with Nikon on this one.

Although I do miss the days when I thought of my camera as a mechanical machine and not a portable circuit board...

Andrew

Andrew,

Was your D2H still under warranty? If not, did you get any special consideration?

Oh... and yea... I know what you mean. I sometimes miss the film days... well... at least until I fire up Capture and Photoshop.

I haven't heard a word yet... so going to call them tomorrow... which will be one week and a day after they received it. I am thinking I should have received an e-mail by now... unless they are using snail mail.

Still waiting.

Edited on Sep 10, 2005 at 04:02 PM

Aug 10, 2005 at 09:00 PM

jmcfadden
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p.3 #3 · D2H Meter

Bill De wrote:
AReineman wrote:
Mine went out and was back in 7 days. Meter fixed, lots of other stuff changed around, cleaned and adjusted. I couldn't be happier with Nikon on this one.

Although I do miss the days when I thought of my camera as a mechanical machine and not a portable circuit board...

Bill

they do use snail mail , unbelieveable but true . Call them and get them to Tell you what the estimate says , they Can do it , trust me

J

Edited on Sep 10, 2005 at 04:02 PM

Aug 10, 2005 at 09:13 PM

Bill De
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p.3 #4 · D2H Meter

Well... this "D2H meter failure" issue is turning into quite an adventure for me... and I've learned a few interesting things. I didn't realize how extensive the meter failure thing is.

I should know tomorrow how this story will end for me... after Nikon gets back to me.

Edited on Sep 10, 2005 at 04:02 PM

Aug 15, 2005 at 11:52 PM

Wingspar
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p.3 #5 · D2H Meter

Bill,

I have my D2H back.

I sent the camera to Nikon on July 28
I received it back August 9 (It was delivered to the office. I was on vacation)

That’s 12 days total. I have been gone on vacation, so just picked up the camera yesterday, but have not had the time to take it out of the box except to look and see if they replaced anything cosmetic. They did not. Here is a list of what they did.

Service Repair Rank C

TO GWO METER
This Repair is Covered Under Warranty (My camera was out of warranty).

Repair RPL Metering FPC
CKD Meter accuracy
CKD shutter mechanism
CKD auto focus operation
CKD data memory
CKD CCD
CLN CCD
General Check & Clean

My experience with Nikon was just fine. I’ve no complaints, and I don’t expect any problems when I mount a lens, and start shooting. It was frustrating to happen, but it’s all behind me now. I can’t remember ever hearing of any complaints of a meter function problem again from anyone who has had the meter problem fixed.

Let us know how it progresses for you. The time frame for my repair was much shorter than I expected.

Edited on Sep 10, 2005 at 04:02 PM

Aug 16, 2005 at 04:30 AM

Bill De
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p.3 #6 · D2H Meter

Well... the reply I got today isn't looking good for me. I'm starting to get a little frustrated... but going to wait until I hear back yet again. Believe it or not... I actually talked to a Nikon phone tech that sort of... how should I put it... let it slip that they knew there was a problem with D2H meters... but now I can't get anyone to say anything (and the person who admitted it was probably sent to Iceland).

So far it is the............
"D2H meter failure problem?... what problem?... there is no problem... sorry about your luck"!!!

I'm playing my last card... trying to go up the latter a bit... either it works or it doesn't. I'll keep everyone posted as to what happens as soon as I know.

I'll tell you one thing... for those of you with a D2H that the meter hasn't died yet... start planning your strategy now... because it's going to happen. And those of you that want to buy one... better consider the cost of a new meter.

Sorry about the rant... just a little frustrated tonight.

Edited on Sep 10, 2005 at 04:02 PM

Aug 17, 2005 at 01:25 AM

Alpinestars
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p.3 #7 · D2H Meter

Understandable, Bill,

I've run that gauntlet.

Edited on Sep 10, 2005 at 04:02 PM

Aug 17, 2005 at 02:06 AM

Bill De
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p.3 #8 · D2H Meter

Just a little update for anyone interested............

I just got word today that upon a second review (which I requested) my repair estimate has been changed from $375 plus tax and shipping to a "no charge" repair.

The e-mail I got explained that the review process for "D2H meter failures" is taking a little longer to verify. If I had to guess... this is possibly because they are getting so many complaints such as mine.

I am still a little frustrated at Nikons lack of owning up to a well-documented problem. But, I am satisfied that they decided in my favor after a second review (even though it took so long and I had to be somewhat persistent).

Here's to being persistent.

If anyone has any specific questions for me... just ask.

Good luck to those going through this or about to.

Edited on Sep 10, 2005 at 04:02 PM

Sep 02, 2005 at 01:32 AM

caryb
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p.3 #9 · D2H Meter

Woe is me. Why am I part of this club now? I bought mine from an FMer and he'd just sent it in for a checkup. They supposedly fixed the problem but lo and behold, my AF is flakey and the meter is useless. Are you guys using the normal service or NPS? I really hate to be w/o my body even though I can use my D70 in the interim, but I'm not a NPS member. Just curious if the turnaround times are based on NPS priority or regular Nikon service. Thx!

Edited on Sep 10, 2005 at 04:02 PM

Sep 08, 2005 at 10:53 PM

Christian S
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p.3 #10 · D2H Meter

Ck my twins thread, My wife and I are planning on writing a powerful business letter to acompany my two "H's" Im hoping this will help all the people holding D2H's who will no doubt encounter meter problems.

Edited on Sep 10, 2005 at 04:02 PM

Sep 08, 2005 at 11:02 PM

Wingspar
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p.3 #11 · D2H Meter

caryb wrote:
Just curious if the turnaround times are based on NPS priority or regular Nikon service. Thx!

I'm not an NPS member. Took 12 days including shipping, and when you consider that I shipped it 2nd day air via UPS, and UPS took it from Oregon to Kentucky then to El Segundo California via the scenic route. Weird. Nikon shipped it back by UPS ground.

Edited on Sep 10, 2005 at 04:02 PM

Sep 08, 2005 at 11:25 PM

Bill De
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p.3 #12 · D2H Meter

caryb wrote:
Just curious if the turnaround times are based on NPS priority or regular Nikon service. Thx!

I'm not a NPS member either. It took me about a month (can't remember exact dates at the moment) to go from "failure/mailed out" to "repaired/in hands". However... my case seems to not follow the usual. I had to request a second case review after my first case review was denied for extended warranty. That in itself took over a week.

Of course, I never asked them to hurry since I have my D2X.

What's funny is that it took all that time to get it fixed... and they sent it back to me next day air.

Go figure.

Sep 10, 2005 at 04:02 PM


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