Upload & Sell: On
| p.6 #1 · Nikon says Impact Damage, D800 |
I had a lens sent in to check gritty/sticky zoom, they claimed "impact damage" and voided my warranty. (took over a month in the shop on parts hold and they charged me $427).
When I got it back, the zoom was still the same, maybe even tighter.
I sent it back 2 weeks later since I needed it for a gig and they tried to tell me it was impact damaged again!! (they tried to charge me $242)! I had to fight with them to do the repair for free as it should be (under their repair warranty) and the fact that i just spent over a month and a half without the lens. After talking to a service manager, I got everything approved for free re-repair. Only to wait another 5.5 weeks being on "parts hold". Lens came back like brand new though, it only took almost 3.5 months to get it right.