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Archive 2013 · CS6 HELP S.O.S

  
 
mshi
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p.2 #1 · CS6 HELP S.O.S


Uninstall and do another clean install of PS.


Feb 24, 2013 at 09:06 PM
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p.2 #2 · CS6 HELP S.O.S


I'll try that, but why does it display the image properly in the other photoshop windows??


Feb 25, 2013 at 07:30 AM
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p.2 #3 · CS6 HELP S.O.S


i7, 128 SSD, 1000GB WD, Asus Motherboard, which I believe has no integrated graphics, but if it does I'm sure it was disabled in the Bios by the guy who built it.


Feb 25, 2013 at 07:34 AM
Mr.Konstantin
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p.2 #4 · CS6 HELP S.O.S


i7 should have a built in GPU.
1. Try to enable it in BIOS and plug your monitor into motherboard's monitor connector.
2. Go to Intel and download/install Intel HD driver
3. Re-try CS6

This way you will know for sure if its your Radeon GPU.



Feb 25, 2013 at 11:29 AM
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p.2 #5 · CS6 HELP S.O.S


Sounds like plan, at least this way I can see if it's the Radeon card or not


Feb 25, 2013 at 12:10 PM
Eyeball
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p.2 #6 · CS6 HELP S.O.S


Did you happen to see this?

http://feedback.photoshop.com/photoshop_family/topics/problem_with_liquify_function

The problem sounds similar although this user saw it when using Liquify.

Weird, but he apparently resolved the problem by updating the driver of his integrated graphics - not the add-on card.






Feb 25, 2013 at 12:17 PM
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p.2 #7 · CS6 HELP S.O.S


I should try the Liquify and see what happens just out of curiosity. I'm starting to get this feeling that the problem lies in the Video card.


Feb 25, 2013 at 12:30 PM
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p.2 #8 · CS6 HELP S.O.S


I'll try updating the intel on board graphics...do I need to enable it in the bios or just upgrade as it is, disabled


Feb 25, 2013 at 01:51 PM
Mr.Konstantin
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p.2 #9 · CS6 HELP S.O.S


You can try plugging your monitor to the motherboard video output then see if you get a picture on your monitor, if no picture then you're iGPU (integrated GPU) is probably disabled in BIOS.
Do you know which flavour (version) i7 processor you have ie. 3770K, 3770S, 2600, 2700, 920



Feb 25, 2013 at 02:53 PM
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p.2 #10 · CS6 HELP S.O.S


3770k


Feb 25, 2013 at 03:44 PM
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p.2 #11 · CS6 HELP S.O.S


Can I not just pull the ATI 7700 card out and then plug my monitor to the on board graphics and see what happens then??


Feb 25, 2013 at 03:50 PM
Mr.Konstantin
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p.2 #12 · CS6 HELP S.O.S


Sure you can, dont forget to turn off your computer first
Its just simpler to see if your Intel iGPU is functioning correctly in CS6 without the need of removing your Radeon card, as long as you set your hardware acceleration in CS6 to Intel HD 4000 instead of Radeon or even disabling that option in CS6 for testing purposes.

Cheers!

Edited on Feb 25, 2013 at 04:11 PM · View previous versions



Feb 25, 2013 at 04:05 PM
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p.2 #13 · CS6 HELP S.O.S


Guys I want to thank you all very very much! Problem solved!! What I did was install the old driver that came with the PC (Sapphire CD) and everything is now fine!! It's working so I'll leave it alone for now, maybe try again in the future if they release a new driver. If that doesn't work I can always go back to the trusty CD Rom. I'm not a gamer so maybe I'll leave it be. Again I want to thank all of you that took the time to help.


Feb 25, 2013 at 04:09 PM
Mr.Konstantin
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p.2 #14 · CS6 HELP S.O.S


Good to hear. In any case if you ever have issues with your Radeon card you can always fall back to iGPU.

Cheers!



Feb 25, 2013 at 04:12 PM
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p.2 #15 · CS6 HELP S.O.S


From one Torontonian to another. Thanks for help Mr. Konstantin, I'll certainly keep that in mind for next time, but hopefully there isn't a next time...but with a PC you know there always is.


Feb 25, 2013 at 04:54 PM
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