Upload & Sell: Off
It crashes when I do anything..just crashed a few minutes ago when I was checking my email. And the Windows 8 version of BSOD is a sad face... real professional windows, quit being cutesy and give me back Windows 7.
Have you checked the event logs - or does 8 even have them?
Normally you can get a computer with one OS back if ordered online, but that does nothing if there is actually a hardware issue.