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| p.2 #6 · p.2 #6 · Brides venue washed away in Hurricane Sandy... How do you deal with that!?!? |
acts of god...okay, well whatever happened to good customer relations and referrals.
I have no idea what you took as deposit..but you have a few options.
in this situation, given the enormity of what happened there, it's a tough call.
i'd refund ALL the money, regardless of the contract.
then, i'd rebook her with two shooters and if your wife is not due that day, show up anyway. she will LOVE you for being there if she wanted you to begin with.
you may loose a bit of cash on this one, but if you go all out for her she'll talk about it for ever.