I used up my clean and check coupons before they expired. I sent in a mark 4, and a 24-105.
The mark 4 was cleaned, checked and lubricated.
The 24-105 reads "your product was examined and found to work in specifications". "Clean, check, lubricate".
I've sent a plethora of equipment to canon and they have always read the something of te part wasn't functioning or something similar. I thought for sure I would see the same again. Really nothing special to read but it is something different to waste your time reading.
I sent a 24-105 up for err01 and it came back with the diaphram replaced, the group 1 replaced, the circuit in group 1 replace and all the seals as well as the front element replaced.
With CPS discount, it was $350...damn! but it looks and works as new now.
RobertLynn wrote:
I used up my clean and check coupons before they expired. I sent in a mark 4, and a 24-105.
The mark 4 was cleaned, checked and lubricated.
The 24-105 reads "your product was examined and found to work in specifications". "Clean, check, lubricate".
I've sent a plethora of equipment to canon and they have always read the something of te part wasn't functioning or something similar. I thought for sure I would see the same again. Really nothing special to read but it is something different to waste your time reading.
Btw super fast service as always, love jamesburg.
Just to be on the safe side, I'd check the camera's sensor for contaminants/dust: stop the lens down to f/16 or more, shoot the clear sky and examine the shot at 100% crop.
Similarly with the lens, shine a flashlite thru it, look for marks on elements and dust.
At least with Canon Canada, whenever I need something done on a piece of equipment, I also give them a very specific instruction: do not clean nor lubricate anything unless the repair work neccessitates it.
PetKal wrote:
Just to be on the safe side, I'd check the camera's sensor for contaminants/dust: stop the lens down to f/16 or more, shoot the clear sky and examine the shot at 100% crop.
Similarly with the lens, shine a flashlite thru it, look for marks on elements and dust.
At least with Canon Canada, whenever I need something done on a piece of equipment, I also give them a very specific instruction: do not clean nor lubricate anything unless the repair work neccessitates it.
That's pretty sad state of affairs, but alas seems to be a common problem with the level of service we get these days for many things.
