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Archive 2012 · Turning down clients tactfully due to fit

  
 
StephanieTo
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p.1 #1 · Turning down clients tactfully due to fit


I'm getting more busy to the point where I do want to start choosing my clients (I want to leave time for my family). What do you do when on your first meeting with bride, she wants to book you right then with deposit in hand, and your feeling is that they are not a fit for you? At this point you've confirmed you are available that day prior to meeting with them - so how do you approach that?


Sep 14, 2012 at 04:55 PM
marti.g3
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p.1 #2 · Turning down clients tactfully due to fit


Send them to me....problem solved.


Sep 14, 2012 at 05:02 PM
swoop
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p.1 #3 · Turning down clients tactfully due to fit


Be upfront. "It was great to meet you but I don't think we'd be a good fit." And then refer them to someone else.


Sep 14, 2012 at 06:49 PM
Jamesbjenkins
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p.1 #4 · Turning down clients tactfully due to fit


It's been my experience that a solid referral goes a long way towards mending brides' bruised egos.


Sep 14, 2012 at 07:28 PM
louloulou
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p.1 #5 · Turning down clients tactfully due to fit


how bad is the red flag that you would turn away deposit in hand?


Sep 14, 2012 at 09:34 PM
Marcus Watts
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p.1 #6 · Turning down clients tactfully due to fit


Give them a very good reason as to why you don't think you would be a good fit and then let them decide if they still want to go ahead.

I would also be interested in what the red flag could be. I mean if the client were telling you they had a huge shot list for you in the interview you would simply tell them you don't work to anyones shot list so if they still booked you then that is no longer a problem right?

Identify any headaches in the meeting and nip them in the bud right there.



Sep 15, 2012 at 01:31 AM
StephanieTo
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p.1 #7 · Turning down clients tactfully due to fit


Thanks! Referrals are a good idea!

I don't have a bridezilla yet but I just want to have something prepared. I'm not FT and I have no intentions of going FT with photography, so I don't want to take on too many jobs what with my day job and my little one & DH that I love to spend time with. I was recently featured on a blog and suddenly I'm getting a lot of inquiries. I'm a little iffy about what kind of brides that certain blog brings. Meeting the first of those clients tmr, I will see!



Sep 17, 2012 at 08:29 PM
tonyhart
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p.1 #8 · Turning down clients tactfully due to fit


I personally just sidestep the issue by explaining that I'm busy/have had a booking fill a hole etc.


Sep 17, 2012 at 08:34 PM
MAC
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p.1 #9 · Turning down clients tactfully due to fit


StephanieTo wrote:
I'm getting more busy to the point where I do want to start choosing my clients (I want to leave time for my family). What do you do when on your first meeting with bride, she wants to book you right then with deposit in hand, and your feeling is that they are not a fit for you? At this point you've confirmed you are available that day prior to meeting with them - so how do you approach that?


more busy...want to be less busy...have you considered raising your prices?



Sep 17, 2012 at 08:45 PM
thebeginning
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p.1 #10 · Turning down clients tactfully due to fit


MAC wrote:
more busy...want to be less busy...have you considered raising your prices?



Exactly this. Best way to deal with that, in my opinion. That's how I shot weddings through college and balanced my time.



Sep 18, 2012 at 09:36 PM
StephanieTo
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p.1 #11 · Turning down clients tactfully due to fit


I have. I've gone up to where I'm comfortable for now. I'll be looking to do this continually as I feel myself improve!


Sep 18, 2012 at 09:44 PM





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