Upload & Sell: On
I'm no economist but I do not think Ritz's trouble is the result of the internet. I think they couldn't support the debt they accrued, didn't earn customer loyalty with service and lacked breadth in their brands and overall product scope. YMMV.
You're right, of course, about the management basis for the decline Ritz/Wolf's business, which had been anticipated for some years now. But I think what I wrote is valid about the overall picture. In general, cookie-cutter stores like Ritz/Wolf with, as you said, a limited range of brands, etc., and which don't have special services or local relevance, are in trouble. We're having a economic paradigm change in which internet commerce and global sourcing are factors among others. Some of the jobs in this sector are simply not coming back I'm not decrying internet commerce - I'm a fan and customer of B & H. Long may it prosper!