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| p.2 #6 · Best UK 5d3 Price (In stock) |
I bought a Drobo S from UK. Because it was bought in UK I got my two year warranty. Normally Drobo only give one year. Like they do to all their USA customers.
This is a copy of it. The SOGA don't apply if it is less than the EU law.
"Within the European Union there is free movement of goods and services. In order to safeguard this principle, agreements have also been made on consumer protection. These agreements are set out in the European Directive on the Sale of consumer goods and associated guarantees, which is applicable in every Member State. Below we set out your minimum rights and guarantees when buying goods and services in an EU Member State. These rights and guarantees can therefore never be curtailed by any guarantee clause, warranty provision or general terms and conditions. In addition to these basic rights, certain countries may also have more far-reaching national laws and rules designed to protect consumers."
When are you entitled to free repair or replacement?
The seller is liable for the proper performance of your purchase for a period of at least 2 years. If the purchased item becomes defective within 6 months or if, within this period, the performance of the purchased item is not what you might reasonably expect of it, it is assumed that the lack of conformity already existed at the time of purchase. This does not apply, if the seller can prove that the defect is your own fault
"The period of 2 years is a minimum requirement which every EU Member State must comply with. However, under Dutch legislation it is assumed that you are entitled to a longer period of compliance with the requirements of proper performance in the case of products with a longer expected useful life (washing machines, cars and other durable goods). The Netherlands therefore offers consumers (including those from abroad) more far-reaching protection than is required by the European Directive. However, this does not mean that you are entitled to repair free of charge in all cases after a period of 2 years. You must take into account the age of the purchased item in relation to its expected useful life and normal depreciation for age and wear and tear.