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| p.1 #17 · Insane prices for Paul C Buff gear in Europe. Why won't US store ship internationally? |
PCB could win in the European market hands down.
One of the leading brands here is a company that sells chinese ripoff strobes at premium prices:
These guys are alchemists, they turn garbage into gold. 299 Euros, that is 390 USD, for a chinese piece of junk that will last four weeks before it goes up in flames or electrocutes you.
Of course, these companies have a customer service desk. They do not repair anything, they just send a new strobe, but there is no compensation for ruining your photo shooting.
Many photographers in Europe would prefer PCB gear because it's cheap, reliable and well-designed. But the British office does a perfect job locking PCB out of Europe. I sent a few emails to England, just asking for delivery time - five email, no answer within two weeks. I called their office, but nobody picks up the phone. I just gave up trying to contact them.
If I were Mr. Buff I would kick their butt, eliminate the middlemen and take orders from the rest of the world. The funny thing is, even if I paid the shipping plus customs fees and taxes a direct import is still much, much cheaper than buying from the British.