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| p.1 #1 · Nikon reduces repair support amongst repair shops |
Today Via UPS Overnight, a letter came to most small camera repair shops across the US stating:
Nikon Inc. has decided that it will no longer make repair parts available for purchase by repair facilities that are not authorized by Nikon Inc. to perform camera repairs.
I am personally a Nikon guy and have a lot of money tied up in Nikon equipment. However, after hearing news today across the online repair community (Tech-Net), I am questioning how long I will stay with Nikon.
What if I need a new battery door replaced? Or my LCD screen breaks? Or, the rubber grips on my D700 or D300s start pealing off? Do I have to send it in for repair?
Because Nikon Inc. announced that it will no longer provide repair parts to independent repair facilities across the US, I assume all repairs must be sent directly to an Authorized Repair Facilities. This also means your local camera repair shop, most likely won't be able to help you In addition, this allows Nikon to charge whatever they want for repair. Potentially pushing you into buying a new camera. This almost sounds like they're trying to create a monopoly.
All of this translates into higher repair prices and longer delays in getting items repaired.
What are your thoughts?