Upload & Sell: On
Brody LeBlanc wrote:
I just called about the price change.
Since it's back to $1255, they couldn't offer me the $155 difference, but I was told if it drops back down within the next 30 days and they will honor the price change with a refund of the difference!
Not bad though I'm still a little pissed to be out $155...
I had a slightly different situation which in this case played in my favor. I bought one and had to return it due to focusing issues. The price had increased in the 4 days I had it from the 1255 to 1379, or so the rep said. So, rather than price adjust the replacement, his bright idea was to send me a grey market one, and in his defense, it worked because I never noticed it. Well, when they opened at 900am, I was waiting on live chat to ask about the price match. It was denied - wouldn't tell me why but he did ask if I had ordered a grey market lens.
I thought this was a funny question to ask so after it bugged me for about 2 hours, I called back. New CS rep said yes, they sent a grey market lens and I almost went ape-sh*t on him. Needless to say, he immediately issued a RMA for the old one at 1255 and I bought the USA version at the then current price of 1099.
Still a little sour on them sending me a grey market lens when they knew I had ordered the USA version. And I really think it was done deliberately in hopes that I wouldn't catch it. They got me this time and I didn't catch it, but it won't happen again.