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Archive 2009 · UPS MAJOR FAIL

  
 
paregorike
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p.1 #1 · UPS MAJOR FAIL


I ordered my 5D2 and grip from Newegg to be delivered today. I had it supposedly delivered next day air and paid extra. The package is supposed to deliver to the Bronx, guess where its at? PHILADELPHIA!!!!!!!

Nice UPS. Fail. Major.



Dec 22, 2009 at 08:39 AM
jcolwell
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p.1 #2 · UPS MAJOR FAIL


Bad. Too.


Dec 22, 2009 at 08:40 AM
paregorike
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p.1 #3 · UPS MAJOR FAIL


It's so annoying. I wanted to try the center focus so bad! Anyway talking to the UPS agent is like talking to a brick wall. Well talking to a brick wall would not be as annoying. If I didn't "track" the package they would not have known.


Dec 22, 2009 at 08:43 AM
dwweiche
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p.1 #4 · UPS MAJOR FAIL


Aren't there two feet of snow in most places out east? Hard to deliver unless you requested it by sled dog


Dec 22, 2009 at 08:48 AM
ClareinME
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p.1 #5 · UPS MAJOR FAIL


dwweiche wrote:
Aren't there two feet of snow in most places out east? Hard to deliver unless you requested it by sled dog


I was thinking the same thing...



Dec 22, 2009 at 08:50 AM
gfiksel
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p.1 #6 · UPS MAJOR FAIL


UPS MAJOR FAIL. In capital letters. Geez. Grow up!


Dec 22, 2009 at 08:56 AM
digitalbug30d
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p.1 #7 · UPS MAJOR FAIL


patience....it is Christmas what do you expect seriously


Dec 22, 2009 at 08:58 AM
paregorike
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p.1 #8 · UPS MAJOR FAIL


digitalbug30d wrote:
patience....it is Christmas what do you expect seriously


It wasn't a delay problem. I understand X'mas delay. Read my post, they sent to a different state.

It's close to if not 100 miles away. They actually went farther away.



Dec 22, 2009 at 09:02 AM
omarlyn
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p.1 #9 · UPS MAJOR FAIL


Three days before X'mas and right after a major blizzard...I personally wouldn't call that 'fail'. Yes, it's unfortunate for you and can understand that you're upset but at the same time, you have to be a little more realistic as to the timing & circumstances. Unfortunate/Yes; Unlucky/Maybe; Major Fail/Probably Not (under the circumstances)

BTW, there's always the chance that the system status is wrong (due to the heavy volume & weather delays) and the package will still get delivered today! So, let's still have a little hope.

Omar



Dec 22, 2009 at 09:05 AM
paregorike
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p.1 #10 · UPS MAJOR FAIL


omarlyn wrote:
Three days before X'mas and right after a major blizzard...I personally wouldn't call that 'fail'. Yes, it's unfortunate for you and can understand that you're upset but at the same time, you have to be a little more realistic as to the timing & circumstances. Unfortunate/Yes; Unlucky/Maybe; Major Fail/Probably Not (under the circumstances)

BTW, there's always the chance that the system status is wrong (due to the heavy volume & weather delays) and the package will still get delivered today! So, let's still have a little hope.

Omar



Actually, it won't get delivered today Omar. I already called them. They won't try, and they won't even send the message to try. They told me it would be delivered tomorrow. When no one is home. It's ok. I'll just wait for next year, maybe it will arrive then.



Dec 22, 2009 at 09:09 AM
Savas K
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p.1 #11 · UPS MAJOR FAIL


https://www.fredmiranda.com/forum/topic/847224


Dec 22, 2009 at 09:11 AM
paregorike
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p.1 #12 · UPS MAJOR FAIL


Yes, I read that topic. Different story, different circumstances.


Dec 22, 2009 at 09:12 AM
Matt B.
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p.1 #13 · UPS MAJOR FAIL


So the status says Out for Delivery in Philly? Or does it just say it's at the facility in Philly?

Reason I'm asking is that I've had a couple of packages from UPS in the last 2 weeks that have been delivered on-time despite errors in the tracking pages that had me thinking there might be a problem. Don't believe what the phone reps tell you, they are probably temps and are likely looking at the same information you are seeing on the website (as a registered user).



Dec 22, 2009 at 09:14 AM
Tanner_J
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p.1 #14 · UPS MAJOR FAIL


You just had a major blizzard, it's Christmas and your camera isn't there.

Ever think they routed it to PA by air to move it up to NYC by ground and they just couldn't because of snow?



Dec 22, 2009 at 09:16 AM
paregorike
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p.1 #15 · UPS MAJOR FAIL


Out for delivery in Philadelphia, PA Matt. I hope your right, thanks.


Dec 22, 2009 at 09:16 AM
paregorike
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p.1 #16 · UPS MAJOR FAIL


Tanner_J wrote:
You just had a major blizzard, it's Christmas and your camera isn't there.

Ever think they routed it to PA by air to move it up to NYC by ground and they just couldn't because of snow?


The package originated from Edison, NJ. The package was moved farther away from NY and NJ, to PA.

Anyway, I just wanted to vent. I'll wait for it and hopefully there won't be anymore problems.



Dec 22, 2009 at 09:25 AM
400d
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p.1 #17 · UPS MAJOR FAIL


for people putting in their most urgent order at the very last minute before major holiday.


Dec 22, 2009 at 09:26 AM
jay tieger
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p.1 #18 · UPS MAJOR FAIL


Got my lens here via UPS in 3 business days from N.C. over this weekend, leaving N.C. and beating the storm by a day....oh, "here" is SoFLA...


Dec 22, 2009 at 09:27 AM
paregorike
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p.1 #19 · UPS MAJOR FAIL


400d wrote:
for people putting in their most urgent order at the very last minute before major holiday.




While I am anxiously awaiting my order, it is not "urgent". Again, READ my post. The problem isn't even a volume delay problem. It is in another state. It's a system/human/routing error. If they said they can't deliver because of volume, its fine. I understand. I was expecting it to be possibly delayed.

But, it's not even in NY where it is supposed to be delivered, or NJ where it originated. It's in PA.



Dec 22, 2009 at 09:32 AM
jerrykur
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p.1 #20 · UPS MAJOR FAIL


paregorike wrote:
While I am anxiously awaiting my order, it is not "urgent". Again, READ my post. The problem isn't even a volume delay problem. It is in another state. It's a system/human/routing error. If they said they can't deliver because of volume, its fine. I understand. I was expecting it to be possibly delayed.

But, it's not even in NY where it is supposed to be delivered, or NJ where it originated. It's in PA.


Are you sure it originated in NJ? Sometimes companies have gear held at staging warehouses in a difference city from where the information is placed in the UPS system. When I order from Amazon I often see orders with an origin 20 miles from where I am on the tracking system. In reality the data for the order was placed via a system defined to be at that location, but the actual goods come from a warehouse 150 miles away and USP order system never shows that fact.



Dec 22, 2009 at 09:44 AM
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