I'm sure Canon will fix it but will early serial numbers be forever 2nd class units. This looks like a hardware issue, given the heat and light comments Rob makes.
I'm hoping like the 24-105 , Canon quickly confirms the problem and offers replacements once the problem is resolved. If that's the case I'd keep it, else I'm not sure its worth the risk...
It's still a bit early to say for sure, but right now I plan to keep it and see about an update from Canon. So far my results have been very good with the MkIII but I hadn't tested it like Rob has.
In my case the performance isn't exactly critical right now (non-pro)
And if the fix requires an actual replacement part, I'm easily close enough to Canon Irvine to drop it off in person and pick it up when it's ready.
Apparently, even Canon is not immune to the initial product issues.... I thought only Leica managed to do that . Don't get me wrong, I have been a Canon fan throughout my photography life and that extends to over 35 years ago and I am not giving up on this brand. I have always been an early adaptor but maybe I should sit this one out first until the dust has settled.
I cancelled my preorder and although I have been very exited about this camera I do not even want to think about purchasing one until I can verify from reliable sources that the autofocus problem is completely solved by Canon.
Alistair101 wrote:
The question is indeed, can this problem be resolved with a firmware update or is it a hardware problem?
My question is if these same problems existed with the preproduction models and Canon was aware of it as Rob Galbraith says they were, why haven't they addressed the problem on the production models! DUHH!!!
With the ship date of the MKIII having been pushed back a couple of times, you got to wonder why the problem still exists. If Canon didn't view this as a big issue then, how long will it take for them to consider this a big issue, if at all. For those waiting for a firmware fix soon, start praying.
I can't say I've noticed anything wrong with my Mark III focus so far but on the other hand I've not really shot much that is testing the AF system.
If there's a problem I trust Canon will fix it either by a firmware update or by exchanging cameras, I can't believe they wouldn't want their new flagship sports camera to be proven better than the previous version.
I have had the same problems and I am glad RG has reported it. If he has 3 bad cameras or more, I would say it is a wide spread problem. I have been shooting it in bright, high heat conditions and am having the same problems. I think many of those who have not had the problem are not in the same conditions or have not tested it like RG.
Unfortunately, the first two options in the poll only assume that their camera is even broken; many might want to return their camera just out of principle, even though they've experienced no issues with it. Considering how many people go through many 'copies' of lenses searching for a 'good one', I'm not sure this poll will tell us anything.
Jeff, the 1st 2 options need not assume you have determined your camera is broken, many would trust RG has tested the performance and accept his findings.
I trust RG's judgment, but if my camera isn't broken, I'm not returning it, nor sending it out for repair. If the camera is indeed that broken, I'm certain we'll all hear from Canon soon enough.
I trust RG's judgment, but if my camera isn't broken, I'm not returning it, nor sending it out for repair. If the camera is indeed that broken, I'm certain we'll all hear from Canon soon enough.
Geeze, I hope so. It's been about seven months and they haven't said anything on the new 50L.
I don't own an MK III but I sure wanted to know the results!!
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