Good to see people are replacing the AA filters, it's not impossible however Nikon and Canon used to refuse to do that and still do. Absolutely it voids the warranty but who cares if the warranty is expired. You have got to know what the heck you are doing for sure. We just had the sensor replaced in one of our D3's by Nikon USA because of a crack. NPS price was $1483.11, the invoice is 2 weeks old and laying on my desk. APS (largest independent Nikon Service Center) in Chicago gave us an estimate prior to us deciding to just sent it to Nikon. There price was around $1500 subject to disassembly and inspection. We have also had sensor's replaced by Canon in our 1D3's, CPS price was around $1350, obviously not full frame. Gregg B all I can tell you is if you get a new sensor for $400 Nikon swallowed a large portion of the cost. Full frame CMOS sensor's are not in that price range. Gewall I hope they do right by you, best of luck.
davenfl wrote:
Good to see people are replacing the AA filters, it's not impossible however Nikon and Canon used to refuse to do that and still do. Absolutely it voids the warranty but who cares if the warranty is expired. You have got to know what the heck you are doing for sure. We just had the sensor replaced in one of our D3's by Nikon USA because of a crack. NPS price was $1483.11, the invoice is 2 weeks old and laying on my desk. APS (largest independent Nikon Service Center) in Chicago gave us an estimate prior to us deciding to just sent it to Nikon. There price was around $1500 subject to disassembly and inspection. We have also had sensor's replaced by Canon in our 1D3's, CPS price was around $1350, obviously not full frame. Gregg B all I can tell you is if you get a new sensor for $400 Nikon swallowed a large portion of the cost. Full frame CMOS sensor's are not in that price range. Gewall I hope they do right by you, best of luck.
I don't understand where those enormous numbers are coming from? The price like $1500 make no sense to me since you can get a new camera (not a FF of course) but with with the same pixel count sensor.
I don't know if Nikon swallowed a big portion of the sensor price and if it did, that's OK with me (lucky me I should say) But the price I paid $471.52 is what Nikon charges.
In fact, I just called Nikon service in El Segundo CA and they told me new FF sensor + replacement labor is the same price exactly: $471.52.
You can actually call them directly yourself and ask...Direct number is 800-645-6687 (option 1->5->0)
I would never go to an independent Nikon Service Center since they will just rip you off.
--Gregg B
Gregg a new shutter runs $400 and sensor runs $1500. I have an invoice from Nikon and by the way, it is Nikon corporate policy not to quote repair numbers over the phone, always has been. As to APS the are the largest independent Nikon service center and totally certified by Nikon, where do you come up with this stuff.
davenfl wrote:
Gregg a new shutter runs $400 and sensor runs $1500. I have an invoice from Nikon and by the way, it is Nikon corporate policy not to quote repair numbers over the phone, always has been. As to APS the are the largest independent Nikon service center and totally certified by Nikon, where do you come up with this stuff.
Dave
I called Nikon!!!!
Just call the number I posted above and ask how much is to replace the sensor on Nikon D3 camera! They will tell you that; no problems. They have to tell you that!
Why? Because what if you don't want to pay that much (assuming that $471.52 is too much for you) and they'll replace the sensor anyway. You can tell them that they did it without your approval and this fix is way over your budget or something....
They must tell you that. ( laughing out loud )
I think you are representing or working for that "independent Nikon service" and you want people to sent their cameras to it or something. The sensor isn't $1500 and if you paid that much you over paid. I also have receipt for my repair, which was done 3 years after my warranty expired.
I'm done here....
--Greg
Your more then done Gregg. You are standing here telling the whole world that a shutter replacement on a D3 is the same cost as a sensor replacement. As to Nikon quoting repair cost they never have over the the phone, they insist that you sent in the camera and they will send you a quote, if you are not happy they will return the camera. Well documented in hundreds of posts here at FM. As to your other comments the D3 was announced in August of 2007 so it is impossible for your repair to have been done 3 years after your warranty expired. Simply another issue with your credibility. Yep your done alright. As a long term NPS member I don't have need to promote 3rd party repair sites. There certainly are great ones and APS in Chicago is one of them. My invoice my Nikon for a sensor replacement is 2 weeks old and over $1400. End of discussion.
Be sure and let us know how everything turns out. This is one of those problems that if it was to happen to me I'd just keep calling until I got someone that understood and would treat me right.
P.S. That picture wouldn't happen to be for an assignment for Lacrosse magazine would it? You know, where they profile players and their rooms
joshualindsey wrote:
Be sure and let us know how everything turns out. This is one of those problems that if it was to happen to me I'd just keep calling until I got someone that understood and would treat me right.
P.S. That picture wouldn't happen to be for an assignment for Lacrosse magazine would it? You know, where they profile players and their rooms
Best of luck...
That is for Lacrosse Magazine.
The player is Rob Pannell he's an attackman for Cornell. Most people believe he's the best player in college lacrosse and based on the players I've seen this year I would have to agree.
It was done in September of 2010 so three years and a month and it was $471.52.
But I'm happy you paid $1400 for yours Dave. I guess for you they made this $1400 price.....
Enjoy it,
Greg
davenfl wrote:
Your more then done Gregg. You are standing here telling the whole world that a shutter replacement on a D3 is the same cost as a sensor replacement. As to Nikon quoting repair cost they never have over the the phone, they insist that you sent in the camera and they will send you a quote, if you are not happy they will return the camera. Well documented in hundreds of posts here at FM. As to your other comments the D3 was announced in August of 2007 so it is impossible for your repair to have been done 3 years after your warranty expired. Simply another issue with your credibility. Yep your done alright. As a long term NPS member I don't have need to promote 3rd party repair sites. There certainly are great ones and APS in Chicago is one of them. My invoice my Nikon for a sensor replacement is 2 weeks old and over $1400. End of discussion.
Gregg B. wrote:
It was done in September of 2010 so three years and a month and it was $471.52.
But I'm happy you paid $1400 for yours Dave. I guess for you they made this $1400 price.....
Enjoy it,
Greg
You didn't mention if your body was still under warranty or not, so I'm going to to assume no.. When you determine whether this is a full depth sensor crack or just the AA filter that covers the sensor. You may want to look up LifePixel Co. out of the Seattle area.
I had a AA filter take on a scratch that came out of no where and they fixed me up pronto. I believe turn-around time was 4 days, and it was under $200.00.
A+ for the work they did. Considering the amount of dis-assembly required, one would never know the body was touched. Although these guys pimp themselves out as Ir conversion joint.. They also RE-convert too !
That looks like a cracked high-pass filter. One most Nikons it is held onto the CCD sensor itself with a frame in a kind of sandwich. the sandwich usually goes something like this:
- aluminum frame with sensor and sensor PCB
- rubber frame around edge of sensor
- HP glass
- metal frame to hold HP glass on
- any cleaning technology, like ultrasonic cleaner circuits. these can be part of the HP glass too.
A repair likely means replacing the whole thing though, since the Cracked HP glass would scratch the sensor. You could do it yourself as one poster suggests, but replacing the sensor requires very careful leveling of the senor to the optical path, and the right torque on the screws.
Okay everyone I finally got around to sending the camera in for a quote and repair.
Total cost including tax. $1,795.51 about 1/3 for the cost of the camera brand new.
I've been on the phone with nikon 3x today. When they sent the quote it says. Reason for repair IMPACT DAMAGE AA filter covering sensor cracked. CCD replacement.
So I call nikon talk to two different reps and a supervisor. I tell them the camera has no external damage it doesn't even have a scratch on the entire body. Explain to me how the a AA filter cracks without showing any sign of external damage from an impact One rep says "They have pics", I said "Send them to me". His next comment "Well I don't have them". I then say "Well how do you know they have pics". Pause "Well I can request another inspection" I say "You better put a supervisor on the phone".
Bottom line they're going to reinspect and get back to me.
This is the first time in 10 years of being a Nikon user that I'm having to jump through hoops.
Wow! Thats ridiculous. What all are they replacing for nearly $2000? How much can an AA filter cost? $200 $300. And the D3 doesn't even have a CCD. The CMOS is supposed to be around $500 to replace.
gewall wrote:
Okay everyone I finally got around to sending the camera in for a quote and repair.
Total cost including tax. $1,795.51 about 1/3 for the cost of the camera brand new.
I've been on the phone with nikon 3x today. When they sent the quote it says. Reason for repair IMPACT DAMAGE AA filter covering sensor cracked. CCD replacement.
So I call nikon talk to two different reps and a supervisor. I tell them the camera has no external damage it doesn't even have a scratch on the entire body. Explain to me how the a AA filter cracks without showing any sign of external damage from an impact One rep says "They have pics", I said "Send them to me". His next comment "Well I don't have them". I then say "Well how do you know they have pics". Pause "Well I can request another inspection" I say "You better put a supervisor on the phone".
Bottom line they're going to reinspect and get back to me.
This is the first time in 10 years of being a Nikon user that I'm having to jump through hoops. ...Show more →
Well unfortunately I told you so. Nikon will not replace the AA filter but obviously other people will for a much much smaller cost and you really need to go down that route. As to the fairy tales about replacing FF sensors for $400 that's all they were, fairy tales. The sensor assembly with the AA filter is a single part number in the Nikon parts catalog and yes, when they fixed mine not long ago it was the $1400 I stated. Best of luck to you GeWall, I hope it all turns out for you but do see if you cannot get an alternate source to just replace the AA filter. Nikon will not budge on this stuff from my experience, hope they bend for you.
Well I got great news today. Nikon is going replace the sensor at no charge.
Here's the email I received after some lengthy phone conversations with several reps and managers.
Dear Mr. Wall: The service manager has evaluated the camera. While this is not technically a warranty repair the service manage has approved to repair the camera complimentary at no charge as a matter of goodwill.
I have to say you definitely catch more flies with honey than vinegar. The most difficult thing during this whole process was keeping my cool and not flying off the handle. The one thing that really aggravated me was the accusation that I broke the sensor by impact or by applying pressure to the filter to cause the crack.
I take my hat off to the individual at Nikon who evaluated the situation and used common sense to solve the issue.
