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Archive 2009 · Event Sales Quick Setup Help needed

  
 
NorthernBuck
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p.1 #1 · Event Sales Quick Setup Help needed


Here's the situation I have. If anyone can help make this happen I know the people of Fred Miranda can.

In the spring I had intended to make the leap and jump all the way into the pool of on site event photography and sales. I had planned to start with Equestrian because there is no one doing that in this area and the interest in my web site has grown substantially in NW Ohio with an average of 8000-12,000 unique visitors to my site per week. With all those visitors and around 30,000 photos on my site I still am not making enough to make this a full time business so it seems obvious I need to go a different direction. The reason I need your help is this. I have been contacted to shoot a 15 school cheer event that will include both Junior High and High School students on Jan 9th ( I know that isn't big compared to some of you but its a start). I have to get things set up and I need to do it fast. I have about $1,500 in my account to work with. My first goal is to make it happen with what I have but if its obvious that will not work then I am willing to get financing. I am planning to use Photo Parata so if there are others using that I have a particular interest in your feedback (Luke).

I need to know the following things.
1. Hardware needed. (down to the nitty gritty things you wouldn't think of mentioning)
2. Number of recommended shooters per mat and best positioning.
3. Suggestions on maximizing sales. (I don't plan to sell prints on site so I know that)
4. Links to sites that you recommend as a resource for getting equipment.
5. How many suggested viewing stations (assuming around 15-20 kids per squad).
6. Anything else you can think of.

What I don't need.
1. To be critiqued on my choice to ask for help.
2. Anything that distracts from the purpose of this thread. I'm asking for help from those who are willing to give it. If you decide you don't have time then I can appreciate and understand that. I will be appreciative of whatever anyone has to offer. I have done some research on most things I'm asking for help with here (such as positioning) but am asking again to see if anyone has anything new to add. I know many people have made inquiries about "on site sales" on Fred Miranda. Maybe this thread is a place we can consolidate the info and put together something that can be used for people to walk them through the "onsite sales" process from A-Z. I understand if some one may not want to retype a key part of the process so maybe you can post a link to a previous discussion that helps to fill in the blanks. Thanks in advance. I have no idea where this is going to go (if anywhere). I figure I have about a week to have all the equipment I need so that I can start doing walk throughs with the people who will be using it. That way we can have all the bugs worked out before the event.



Dec 22, 2009 at 10:36 AM
Hammy
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p.1 #2 · Event Sales Quick Setup Help needed


NB,

First, I'm making an assumption on #3: Maximizing sales - but not printing onsite? Because #5 and Photo Parata suggests that you are selling onsite.

1) Hardware needed: Personally, I believe in a box for every specific function and a backup for that box. That means TWO of every critical part: server, downloader, cashier and then as many viewstations as you can get. I do this because I don't want one function taking down something else. If my downloader crashes for some reason, I don't want the server affected and vice versa. And I have backups for everything, so even when something does go down, I simple swap over a cable and everything is back online.
However, I understand that tight budgets don't make that possible up front. Which then comes down to how much money you can afford to spend toward those components. The faster the download and processing, the faster you get images to customers.
There is such a wide gamut of possibilities depending on your consolodation and budget considerations that you may want to start with what you have, and then decide what you need to build.
For viewstations, again, there are several scenarios:
- stand alone boxes from full PC's to thin clients
- Applica software or hardware for expansion
- nComputing expansion hardware
- ThisSoft Inc expansion software
Keep in mind that the more you expand a single box to multiple head, the more beefier system you need and the more you concentrate a single point of failure.
I've been using BeTwin (from ThinSoft) for several years and it has served me well with 3 heads from one box. A single failure doesn't take down my entire bank of stations. But I'm moving away from it to single micro-board PCs running Linux off of a USB key, so I have no moving parts (not even a fan on the CPU).
I've done cost analysis on all systems listed above. They come out to about the same price for every solution - differences come down to:
- power
- space
- wiring
- time to setup/teardown
For which my solution has built 4 computers into a table that sets up in seconds and I can run 40 stations off of one 15A circuit (which no electrician yet has believed me)

2) Number of shooters
Bottom line - you can't sell what you don't have ... and more importantly, you have less than 2 minutes to get as many shots of 15-20 competitors. For this, I generally have 3-4 shooters per stage. Two in the center, one shooting telephoto, one shooting wide, and then two more shooters in the corners to get the angles on the kids in back.

3) Maximizing sales
- flyers
- announcements (often)
- slideshow (plasmas work in bright environments, projection better if dark)
- images on viewstations when customers walk up to your booth (potentially a VERY small window if your stations are in the arena to the side of the stage where kids walk off)
- Booth location - in sight of the parents in stands, off the side of the stage where kids walk off is the best - it captures them as they get done competing, not waiting for them to leave the arena hall and see you on the way out, but they are ready to go.
- images at stations organized and easy to find, easy to order, easy to checkout. Without this efficiency, your number of stations is monopolized by a few.

5) # of stations.
You'll never have enough. 15-20 kids per team, but 3-5 minute routine separation means 15-20 teams performing every hour. So if you have a show of 50 teams or 250, you'll still have 15-20 teams (225-400 kids) per hour that will potentially be at your booth with their 2.5 family members/friends that came to the show - roughly 600-1000 people per hour.

Cheer is not like most sports, where competition lasts an hour or more where you can fill up cards with pix, have lots of time to chimp and small batches of kids come to your booth every so often. Cheer is one of the most dense event sports you can deal with. It requires a highly efficient system to capitilize on sales with the high volume of people and photos.

Hammy.



Edited on Dec 22, 2009 at 02:35 PM · View previous versions



Dec 22, 2009 at 11:42 AM
luketrot
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p.1 #3 · Event Sales Quick Setup Help needed


NorthernBuck,

I had planned to start with Equestrian because there is no one doing that in this area and the interest in my web site has grown substantially in NW Ohio with an average of 8000-12,000 unique visitors to my site per week. With all those visitors and around 30,000 photos on my site I still am not making enough to make this a full time business so it seems obvious I need to go a different direction.

I have www.ZRPhoto.net under 500 unique hits a month until October were it peaked at 1098 unique hits for the month. Assuming this is the site your referencing? I’m not trying to point out your mistake but give you real numbers which will better guide you. Your direction may be sound but your volume simply may not be large enough.

The reason I need your help is this. I have been contacted to shoot a 15 school cheer event that will include both Junior High and High School students on Jan 9th ( I know that isn't big compared to some of you but its a start). I have to get things set up and I need to do it fast. I have about $1,500 in my account to work with. My first goal is to make it happen with what I have but if its obvious that will not work then I am willing to get financing. I am planning...Show more

Cheer offers plenty of volume which is why it’s popular with Sports Photographers. Your $1500 budget will be tough, redundancy doesn’t seem like an option. I would estimate our viewing stations cost $400 per station. You may be able to cut costs by buying used laptops however in the long run they will end up costing more. For a server on the cheap you could get away with a Core 2 laptop or desktop. Remember though, if something fails with no redundancy your going to fall on your face. Been there, won't be back...

1. Hardware needed. (down to the nitty gritty things you wouldn't think of mentioning)
This is too overwhelming for a thread.

2. Number of recommended shooters per mat and best positioning.
Normally we run 3 photographers per floor as pictured below. Each photographer takes anywhere from 100-150 images of each routine. 300-450 total. The center photographer uploads the images via laptop to our server. For 15 teams you probably will not make enough to justify the extra shooters. Also your hardware at $1500 may not be up to processing 450 photos every 4 minutes. I would suggest you start with 1 photographer just to get your feet wet.
http://www.midcoastphoto.com/fm/floor.jpg

3. Suggestions on maximizing sales. (I don't plan to sell prints on site so I know that)
Marketing, make sure everyone knows who you are and how great your product is. Buddy up with the DJ, hand out flyers, large posters etc etc.

4. Links to sites that you recommend as a resource for getting equipment.
http://www.newegg.com

5. How many suggested viewing stations (assuming around 15-20 kids per squad).
As many as possible. Our smallest setup is 16 stations and they will fill up easily with 15 teams. At our larger shows we will setup 48 stations and we are working on adding another 16 before January.

6. Anything else you can think of.
Don’t’ quit your day job just yet. Put as much money back into your business as possible for the first few years before relying on your photography income to pay your mortgage. Just like investing the more you put into your event photography business the more return you will get out of it. I would also avoid any dept, but I’m not one to gamble.

Luke



Dec 22, 2009 at 12:14 PM
NorthernBuck
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p.1 #4 · Event Sales Quick Setup Help needed


Wow, great feedback and exactly what I'm looking for. There is a lot of information here for me to build on. Thank you both very much.


Dec 22, 2009 at 01:30 PM
NorthernBuck
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p.1 #5 · Event Sales Quick Setup Help needed


Again, I appreciate the responses. I am moving forward with this. I picked up some equipment on Christmas eve.

Bought:
1. 4 Acer AspireRevo CPU's vor viewstations = $200.00 each (http://www.bestbuy.com/site/Acer+-+AspireRevo+Nettop+with+Intel%26%23174%3B+Atom%26%23153%3B+Processor/9535434.p?id=1218120545008&skuId=9535434&st=Acer)

2. 3 20" Acer X203H monitors for viewstations= $100.00 each (http://www.bestbuy.com/site/Acer+-+20%22+Widescreen+Flat-Panel+LCD+Monitor+-+Black/9183297.p?skuId=9183297&ky=1whxm51gbOgORrn6M8JOUlLjDtR0yY7Rx&cmp=RMX&id=1218049005548)

3. 1 LG 20" W61 Monitor for viewstation = $159.00 (http://www.bestbuy.com/site/LG+-+20%22+Widescreen+Flat-Panel+LCD+Monitor/9274572.p?id=1218072891412&skuId=9274572 )

4. 1 HP Pavilion Elite PC as a base CPU to run the system = $799.00
a) Processor = AMD Phenom 2 x 4 / 910 (quadcore)
b) Memory = 8 Gig DDR3 RAM
c) 1 Terabyte Hard Drive
d) ATI Radeon HD 4350 (512mb dedicated)
e) Built in Wireless LAN
f) Built in CF and SD card readers
g) Super Multi DVD Burner with Lightscribe
( http://www.bestbuy.com/site/HP+-+Pavilion+Elite+Desktop+with+AMD+Phenom%26%23153%3B+II+X4+Quad-Core+Processor/9549465.p?id=1218122580572&skuId=9549465&st=HP%20Pavilion%20Elite&cp=1&lp=1 )

5. Netgear Rangemax Dual Band Wireless N Router = $99.00 ( http://www.bestbuy.com/site/olspage.jsp?_dyncharset=ISO-8859-1&_dynSessConf=-6464576272367609547&id=pcat17071&type=page&st=wndr3300&sc=Global&cp=1&nrp=15&sp=&qp=&list=n&iht=y&usc=All+Categories&ks=960) may go back and get a different one.

6. Call of Duty Modern Warfare 2 = $60.00 ( Can't expect me not to take advantage of quad 4 processor and 8 gigs of ram - this game is unreal)

7. Photo Parata (I downloaded the Photo Parata 30 day demo for testing. Full version = $500.00.

I'm now at the point of trying to set this all up but seem to be stuck on the networking part of things. I know about computers but know absolutely nothing about networking or how to network these computers together. My plan is to use 4 computers wired to the router and then 2 - 4 laptops that will be connected wirelessly. Am I missing anything? Anyone want to help me figure out how to hook this up?




Dec 26, 2009 at 11:26 AM
Hammy
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p.1 #6 · Event Sales Quick Setup Help needed


Buck,

I'd recommend at least getting another hard drive - either internally as a mirror or externally to back up data as the show goes on. HDD will be you most likely point of failure. Also, have USB readers on standby - you may find them faster than internal readers, but also available in case of bent pins.

As far as networking - personally I wire everything. Our setup requires power that I have to plug in and plugging in network is just as easy. I set up all boxes on a static IP address - so that way I know exactly what box is what in the event I have to address it and they can come online without a the server up yet.
Wireless should certainly work fine locally, I'm just not up on how that should be configured - Luke has more info on that.

COD6 - recommend upgrading your video card to a 5000 series Ati to take full advantage of the game and your system. You might get 30-40fps, but barely playable. When I built my Photoshop box 2 years ago, I thought I was set also, but with higher resolutions and more detailed gameplay, I had to get a decent card to play COD4 - which I still play online occasionally during the slow season (which won't be until June - when I'll prolly pick up COD6)
Here's a reference to go by:
http://www.guru3d.com/article/call-of-duty-modern-warfare-2-vga-graphics-performance-review/8




Dec 26, 2009 at 12:03 PM
NinaS
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p.1 #7 · Event Sales Quick Setup Help needed


I can't help with the cheer questions, but am curious why your equestrian isn't cutting it? Are you doing jumping, gaming? movement in the ring? etc?

I shoot dog agility (used to shoot dressage & jumping pre-digital). I now use exposure manager, upload my proofs into galleries sorted & sub-sorted as needed

actually live off of the agility income, portrait income is a bonus
where do you feel you failed at the equestrian part? maybe analyze this question and it will help you from making the same errors in your new venue

advertising onsite is the most important thing, I have vinyl banners that say "PROOFS ONLINE" "NinasPhotography.com" these are bright & colorful & I put them up anywhere I can, I leave holders with my business cards everywhere the potential client may linger (entry table, result table, raffle table), if I can, I also have my own table with a display of my work, along with a price sheet & more cards.
I dump my cards onto my laptop every chance I get, and my laptop screensaver is today's images. I cull in camera (if needed), so there's few bad shots making it to the laptop, this way clients can see the images & pick up a card, because they saw a cool image. Also, whenever I get that "shot of the moment" I try to show it to a couple of people, word of mouth always gets the owner to find it & buy it

we wear jackets or tees (weather permitting) that say "Card Me" "NinasPhotography.com"

my point? you have to put yourself out there, be in their face, so they can't say they didn't know who you were shooting for, or where to find the proofs

this is the same regardless of the sport, I used to shoot High School Basketball, Volleyball & Soccer ... same principals apply



Dec 26, 2009 at 08:17 PM
NorthernBuck
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p.1 #8 · Event Sales Quick Setup Help needed


NinaS wrote:
I can't help with the cheer questions, but am curious why your equestrian isn't cutting it? Are you doing jumping, gaming? movement in the ring? etc?
- It's not that equestrian isn't cutting it. We were invited to shoot it half way through the season and the interest was enough that we are making every effort to make it as profitable as possible next year. We think on site sales is the most efficient way to handle equestrian because of the sheer amount of pictures we took due to the fact it goes just about all day.

I shoot dog agility
...Show more



Dec 27, 2009 at 12:28 AM
luketrot
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p.1 #9 · Event Sales Quick Setup Help needed


Acer X203H for viewing stations

I think you made a mistake here. First with Cheer you will be shooting portrait but your screens are setup for landscape images. When we first started buying monitors for our viewing stations we used 19" Dell's with the thought the larger the better. It didn't take long to realize the smaller 17" screens are more practical using less power and lighter for easier setup.

Hammy is correct in buying the second HD, however I would argue against using on-board raid (Unless you buy a dedicated hardware raid controller) as I don't trust software raid provided by motherboards. Instead I would suggest buying an external HD and running a script to copy your Photo Parata data to the external drive. PM me if you need help writing a script.

For wireless I would recommend two routers with the same SSID on different channels. Don't attempt to move full resolution images via wireless. We only use wireless for the viewing stations that display tiny web sized images a few feet away from our routers. We use static IP's as well to eliminate the need of a DHCP solution that could fail.

Call of Duty Modern Warfare 2 - I would separate your business assets from your personal assets. Otherwise your going to drive yourself crazy every time a kid touches a screen. I dedicated my 20's playing Quake and Unreal but I would never install a game on my business servers. Besides your going to be very disappointed with the 4350, I would recommend at least a Radeon 4850..




Dec 27, 2009 at 10:42 AM
NorthernBuck
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p.1 #10 · Event Sales Quick Setup Help needed


I do have a second HD. Its an external 500 gb maxtor. I do think I'd like the script to transfer the images to the HD. Leets look at that after I get the view station thing figured out. Check your pm luke.


Dec 27, 2009 at 12:51 PM
John Patrick
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p.1 #11 · Event Sales Quick Setup Help needed


Here's some info on what I have as a setup and my comments on what works and what doesn't.

First, as many viewstations as you can afford. I currently have 8 viewstations, but that's purely due to size limitations, and the fact that I don't have enough monitors. 90% of the time, 8 is more than I need. The other 10%, I could use 40. Really. Now, I shoot mainly gymnastics, but am working on getting the local rec cheer competitions, and I know for cheer, I need to double to at least 16 viewstations.

Speaking of monitors, widescreen will be great for your server, so you can have the GM window up along with your browsing, backup, and download windows (if you use a different program than PP for ingesting, like I do). However, widescreen is not what you want for your viewstations. I use 17" 4:3 ratio screens, 1280x1024 res. That allows a 750 pixel tall photo on the screens for viewing; I've had many parents comment that they like that size for viewing (apparently, my competitors use smaller images for viewing). You can get 17" screens for around $100... if you can find them. All of my screens are all one specific brand and version, just as I know they're all interchangable and I know what to expect. You don't need it, but it's a nicer presentation.

My server is one of my weak points, it's really not powerful enough. I will be building a new one, E8500 C2D processor based, Windows server. However, the P4-based machine I have now works fine, just a bit of lag when all 8 viewstations are being hit at the time. Definitely won't work when I get to at least 16.

I have two 1 TB external drives (eSATA better than USB) as external backups for my pair of 1 TB internal drives. One of my kiosk machines has enough processing power (it's also a P4) and eSATA connection so that if my server were to bite it, I can have my kiosk as a server in about 3 minutes.

I run a backup script every so often that backs up the entire PhotoParata directory structure (and full-res files) to both external drives. This means I can use either drive as a main drive on either server. I've never had to use it (yet) at an event, but I have dry-run the switchover at home. Fairly simple.

I run completely wired, no wireless. Yes, I have to run cat-5 ethernet cables, but I have 100 Mbit connections rather than slower .11b or n connections, plus it's more secure.

Feel free to drop me a PM or e-mail if you have any questions.

John



Dec 27, 2009 at 11:30 PM
hondageek
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p.1 #12 · Event Sales Quick Setup Help needed


Playing COD MW2 will seriously cut into your productivity. Sleepless nights, blurred vision, loss of friends/wife/etc.

This is a great thread. I shoot motocross and have tried printing on location. I haven't come up with a work flow that is efficient enough to be profitable.



Jan 03, 2010 at 10:27 PM
Rob-Bob
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p.1 #13 · Event Sales Quick Setup Help needed


hondageek wrote:
Playing COD MW2 will seriously cut into your productivity.



Excellent info happening here.
Hammy IS THE on site guru.

Keep this growing. Very interesting

Bob



Jan 03, 2010 at 11:16 PM
NorthernBuck
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p.1 #14 · Event Sales Quick Setup Help needed


5 days left. I talked to the AD at the school I'm shooting Saturday. He said he has a room just off the gymnasium where the parents will be and the girls will pass. This is looking more and more like a great place to give this a test run. While talking to the AD he mentioned another local school who hosts cheer events and gave me the AD's name and phone. I called there and talked to him about cheer. He doesn't have many big events left this year but mentioned a large wrestling competition on the 16th that he wants us to cover with the on site sales. I think we are going to give it a try just because it will give us another chance to work through the bugs. Anyway, we can talk about that later.

One thing I've been thinking about is how to eliminate the need to run cards to the computer. I bought Windows 7 Professional and a second laptop tonight. My main pc has a wireless network card built in. It seems like if I have two of three shooters sitting with a laptop next to them running Windows 7 and connected to a linksys router I should be able to connect them along with my main desktop using homegroup. We could shoot by firewire and the pictures would be available to the person running the main desktop as long as when I shoot my pictures are saved to my shared drive and the other laptop sets their pictures to save to my shared drive. Then the only card that would need to be taken to the main desktop is the third persons card.

One other thing I need to figure out is what the order forms should look like. This may be a crazy question but the worst any one could do is not offer up a copy. I'd be curious to know if there are any other documents that anyone would be willing to share (such as order forms) that might be needed for this weekend. Not that we would use any specific forms as they are. I need to see some of these things to get an idea what mine should look like. I gaurantee anyone who wants to share what they are using that I'll only use what you are willing to let me use.




Jan 04, 2010 at 10:29 PM
Hammy
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p.1 #15 · Event Sales Quick Setup Help needed


When you small shows, and don't have traffic or line of site issues where you're shooters are, you can either use laptops per station, or laptop + extended USB readers to the other shooters.

With a laptop at each shooter, they each have to know how and take time to download and your cost is more with a whole computer at each spot.
With a single laptop and extended USB, the work is minimized as is the cost.

Personally, with larger shows, putting a (or several) laptop(s) out in the public area is not desireable - to have $500 trashed during the show or stolen during breaks. Of course, they're cheaper now - but it's just against my better judgement to use the cheapest component as the forefront to get images to customers.

I use extended FW cables, repeaters and readers. Minimal footprint, no effort on the part of the shooters and with dual runs (primary and backup) it does cost about the same as a couple laptops - but replacing a card reader is alot quicker and cheaper than replacing a laptop! I usually dedicate somebody do download the images - who also runs an active slideshow per team - but if there is a problem: (bad card reader, downloader hangs, etc...) then I have somebody to deal with it - not pulling a shooter to diagnose and fix.

Can't help on the form, other than to tell you what is on ours - as our cart generates the form after the order is paid for - then we print two copies out.
It has an order number that the customer generates (plus our own event code), our contact info, customer contact info, notes put in by cashier, then a picture of every image they ordered, quantity and size of each along with the full path and file name, all followed by a total cart count, subtotal, discounts, shipping, taxes and final total.

The receipt is just a paper trail for accounting as we can print and burn based on order folder data which is generated on the server with all order and customer info along with copies of the images before the receipt has time to come out of the printer.



Jan 04, 2010 at 11:44 PM
luketrot
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p.1 #16 · Event Sales Quick Setup Help needed


Personally, with larger shows, putting a (or several) laptop(s) out in the public area is not desireable - to have $500 trashed during the show or stolen during breaks.
We use laptops, they are in/on Pelican cases next to our center shooters. Been using the same laptops for 3 years without incident. Considering how much camera gear our shooters have on the floor a laptop on or in a pelican case is the least of my concerns. During long intermissions we pickup the laptop along with our camera gear.

but if there is a problem: (bad card reader, downloader hangs, etc...) then I have somebody to deal with it - not pulling a shooter to diagnose and fix.
Hammy brings up a great point, there will be problems. Bent pins in readers is common enough that everyone has a backup reader. Probably the most common issue is teams being placed in the wrong folder or new teams being added without out our knowledge. Teams incorrectly placed are usually noticed at the viewing stations and our staff at the stations fixes the issue without our knowledge on the floor. (Unless I'm importing then I hear about it all day long) If we are aware of a mistake on the floor we send a quick IM to our staff at the viewing stations to resolve the problem.

When you small shows, and don't have traffic or line of site issues where you're shooters are, you can either use laptops per station, or laptop + extended USB readers to the other shooters. For crowded floors it's much easier for the center shooter handling importing to communicate to the side shooters then it would be to have someone from a booth try to enter the floor and reach all 3 photographers. Seems to me having someone in a booth away from the photographers is more of a liability in this situation.

On a side note, I find the smaller shows tend to have more traffic and line of site issues where as larger shows do not allow general public or even coaches near the mats.

One other thing I need to figure out is what the order forms should look like.
Try 3-4 columns, "Image Number", "Size" and "Quantity" A price list can be placed on the reverse side. You could get 4 order forms from 1 letter size sheet of paper or cover stock.



Jan 05, 2010 at 07:32 AM
hondageek
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p.1 #17 · Event Sales Quick Setup Help needed


How are you guys processing payments once an order form is filled out?


Jan 05, 2010 at 09:18 AM
Hammy
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p.1 #18 · Event Sales Quick Setup Help needed


luketrot wrote
On a side note, I find the smaller shows tend to have more traffic and line of site issues where as larger shows do not allow general public or even coaches near the mats.


Totally depends on the show.

My main contract allows coaches, parents and spectators (i.e. all the other kids from the competing gym) to be right next to the stage or mat. This makes for alot of crazy coaches slamming their fists on the stage to the beat of the music - enough so that card readers coming unplugged was a common occurance. Solution: a dab of hot glue - enough to hold tight, but not too much that it can't be undone for replacing a reader.
For these shows, it is tough for anybody to move between photographers or anywhere near the stage. By having a dedicated downloader, if a problem happens, I'm not pulling a photographer (who 'makes' photos) or a person from the booth (who is selling photos) to fix a problem. And again, my tech is driving a slideshow to 2x 12ft projection screens by the sides of the stage.

For another contract, they do not allow parents within 60ft of the stage/floor. But the judges and TV video crews do not want to see the glow of a laptop screen at any time during the day. Nor do they want runners making passes in front of them all day long to get cards. And with some shows with 2.5 minute intervals between squads (each squad taking 2.5 minutes to compete), then there is NO time between teams to even chimp, much less deal with problems.(Like we just did at HS Nationals)

So it really comes down to a matter of scale, cost, reliability, trainability and what you can get away with. I'm sure most smaller gymnasium type events have alot more leeway to go simpler/cheaper. I've always looked at operating every aspect of my business in the WORST case scenario (before our first show, we designed our software system to handle 10,000 compeitors per day). Because, then, every other show is easy. Ironically, it took 8 years of business to do a show of 10,000 competitors, but what did we change from our first show... nothing. Now, we'll be doing a show of 14,000 next month.
I guess I call it future proofing a business. If you are successful in your smaller ventures and get noticed to do larger shows, can what you do sustain the larger shows? Ever see a WalMart or McDonalds open on a small scale? It's either full or nothing.

I understand that budgets limit a grand opening schema, but do consider what parts are core important parts that can scale with you as you grow. I just happen to be thrust into my business, with my first show consisting of 2000 compeitors, and my 5th show (of my first year contract) with over 6000.



Jan 05, 2010 at 10:32 AM
luketrot
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p.1 #19 · Event Sales Quick Setup Help needed


Totally depends on the show.
Very true, I would say it's about 50/50 for us. We even have a few events located in casino's so we are dealing with drunk parent's next to us jumping up and down... Still no issues regarding the laptops.

By having a dedicated downloader, if a problem happens, I'm not pulling a photographer (who 'makes' photos) or a person from the booth (who is selling photos) to fix a problem.
Personally I would rather have that extra guy help out at the viewing stations with breaks, answering general questions and helping print. And if there is a problem to be able to troubleshoot without having the responsibility of keeping tracking the teams performing while importing images.

But the judges and TV video crews do not want to see the glow of a laptop screen at any time during the day.
When the TV crews are out they don't want to see photographers yet alone laptop screens. I just had to deal with this about a month ago. Our photographers were put behind black U-shaped curtains to ensure they where not visible at any angle by the TV crews televising the event. Either way the laptop lid's are closed before each performance.

(before our first show, we designed our software system to handle 10,000 compeitors per day). Because, then, every other show is easy. Ironically, it took 8 years of business to do a show of 10,000 competitors.
If I was designing a system 8 years ago to handle 10,000 competitors a day I would have taken the same approach. Keep in mind P4 1.6ghz was state of the art technology.

From my experience the more complex the engine the more things that can fail. Having a dedicated booth of servers and dedicated staff to manage them is not scalability. Using a laptop to push images to our servers is a simple, effective, scalable way of importing.

BTW, Happy New Years Hammy!





Jan 05, 2010 at 12:10 PM
NorthernBuck
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p.1 #20 · Event Sales Quick Setup Help needed


hondageek wrote:
How are you guys processing payments once an order form is filled out?


Still working this out. I ended up sick for about 3 days last week and had an unexpected funeral that I had to travel for this last weekend. I had hoped to have everything lined up to process credit cards by now. Cash and credit are the ways I'm thinking we'll go. I'll respond more later this evening. I'm on lunch break. Gotta get back.



Jan 05, 2010 at 12:40 PM
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