I'd be really curious to hear if anyone else has experienced the problem I just had. I upgraded to Windows 7 (ultimate, 64 bit) a few weeks ago, and aside from some flaky hardware (cd deck, mostly), it's been running about as well as you could ask. I really like it.
However, just Thursday, I installed the newest drivers for my wacom tablet. LR choked a little when I did that, but it was still working fine, so it seemed.
I installed a new sound card driver yesterday (Friday). Worked fine.
This afternoon, with absolutely no indication anything was wrong this morning, my adobe apps stopped working. LR and CS4. I checked the .lock file, etc. Rebooted. No matter what I did, I couldn't get LR or a CS app to start. Just got a dialog "THere was a problem starting yada yada yada".
I restored my hard drive to a backup 2 nights earlier, using Windows Home Server, figuring it must have been the sound card driver that corrupted something, since that was the last significant change. Two nights ago would have been before I installed the new driver. No luck. However, the wacom driver was still installed on that image.
When I uninstalled the wacom tablet, everything was fine. It's pretty hard not to conclude that it wasn't the wacom driver that corrupted something along the way, even if it took a couple of days to show itself.
I'm going to create a "Pre-Wacom" Restore point and try again.
In the meantime, anyone else ever run into something like this?
I'll try it out with my bamboo later. I'm running 32 bit version though, so might not have the same problem. Haven't really put anything on my windows 7 partition.
Thanks John, thanks Paul. Yeah, I googled before posting*, and didn't find anything. Given how new Win 7 is, I wouldn't expect there to be much out there. Just taking a shot in the dark. Hopefully I find it was an anomaly, and can reninstall it with no problem.
*I googled a second time, and this thread was already listed in google results. Pretty amazing that in only 21/2 hours they can get this into their index already.
i'm working with windows 7 and an intuos 4 without any issues. LR and PS work fine. I just had one single issue with PS. all of a sudden it would't recognize my graphics card. It started up normally, but i had no gpu support. Restarting PS solved the issue. It never occurred again. I have no idea what went wrong...
Can't help you with your problem either. You mentioned you did an upgrade. did you mean upgrade from vista? or did you do a clean install? maybe something went wrong with the upgrade? You may try a clean install, but that is quite bothersome.
When I first put Vista on my computer a couple of years ago, I had a number of odd problems, which were eventually traced to the Wacom driver software. The tech at the place that built the PC eventually resolved the issues but it took some time. Unfortunately, I don't recall what he did to fix this, but I do know there was a conflict with something in Vista that he had to disable.
I upgraded to Win 7 on the 22nd of October and did have an issue with the Wacom driver. I had a circle around the cursor and had to disable something (don't recall what now, but this is a known issue and you can find the solution via Google). The Wacom drivers do seem to be buggy.
Thanks folks. It was an upgrade, but the upgrade went pretty smooth. For >3 weeks I'd been using it without any issue. Found that LR worked much better in fact on Win 7 than vista. The reason I'm pretty sure it was a driver issue, and not an OS thing, is because both LR and PS stopped working at the same time. The splash screen comes up, then as it loads the different components, etc., it stops working. So it was choking on something in the load process.
@DIS - I spoke to wacom a few times a year or two ago, I can't recall exactly, but they admitted to me that microsoft changed it's driver infrastructure at the last minute, and it threw them for a loop. I'm not sure they ever perfected the drivers yet. I do know that i've had to uninstall and reinstall their drivers all the time since. I get messages in PS like "Photoshop has stopped communicating with the tablet" or something to that effect. So I have a lot of circumstantial evidence. This isn't a rant against wacom mind you. I really like my tablet, and am looking forward to an intuos 4 soon.
That is really surprising Paul. Wacom adverts are all over Photoshop user magazine, etc. Do you have full functionality, like using pressure sensitivity to control size/opacity, etc.? Even when it is running on my machine, it never quite works as it should.
DIS Ottawa wrote:
I upgraded to Win 7 on the 22nd of October and did have an issue with the Wacom driver. I had a circle around the cursor and had to disable something (don't recall what now, but this is a known issue and you can find the solution via Google). The Wacom drivers do seem to be buggy.
You probably went into "Turn Windows Features Off" and disabled Tablet PC Components so windows doesn't treat the tablet as mouse and then only the Wacom driver and software settings are controlling the function of the tablet and stylus.
joekraft wrote:
That is really surprising Paul. Wacom adverts are all over Photoshop user magazine, etc. Do you have full functionality, like using pressure sensitivity to control size/opacity, etc.? Even when it is running on my machine, it never quite works as it should.
Joe
Try this
Download and install latest driver from Wacom ( PenTablet_520-7a for a Bamboo)
Control Panel / Pen and Touch / Change tablet pen settings
Uncheck 'Enable press and hold for right-clicking' in the Pen Options (you have to select the option and then click settings to disable it)
Now Go to the Flicks Tab and Uncheck "Use flicks to perform common actions quickly and easily".
Obvious really - why didn't you think of that? Payments by Paypal to......
You should find it works now (assuming you have set the options in Photoshop.)
I have a very similar setup to you.... Windows 7 Ultimate 64 bit and CS4 with an intous 4 tablet - all without any difficulty. Have you downloaded the latest version of the wacom drivers.
Yes Gerry, I did, just this week. That is what led to the problem, I think. As soon as I installed them, LR started giving me errors about the tablet. But, I don't use my tablet much in LR, so it wasn't a huge problem and LR still worked over the next few days.
I've done a restore point, just haven't had a chance yet to re-install the wacom drivers. I'll update later this evening.
Well, mixed results. l am using my tablet to enter this now, so the reinstall was successful, and so far so good for LR and PS. But, I still don't get correct functionality for pressure sensitivity with the pen in PS. That of course makes the pen a little less useful than it should be. l suppose I'll email Wacom and see if they have any other suggestions. I'm also surprised how much lag there is with the pen still. My video card is a couple generations old, but it should be ample for this. I am still only using the MS driver, haven't gone to the nvidia site for their latest driver, so that may make a difference. But, at least my programs are back up and running.
Thanks for the feedback so far. I'll update if anything interesting happens.
That press and hold for right click seems to have done it. I read your post, but since I'd always disabled flicks, on wacom's advice, I didn't think that would have been the root cause. Wacom never mentioned that press-and-hold could be an issue.
I was beginning to suspect I had a bad stylus because I would get the desired behavior, but very inconsistently. If I tapped the pen kind of firm, it would work for a few seconds with the expected behavior. Looking back, it must have had something to do with interrupting the listener for the stylus signal or something, so that the hold for right click was overridden, or some such.
Now, I'm trying to paypal you some money. I open my dvd deck and put a bill in it, and close it. When I reopen the deck, the bill is gone, so I know my machine is taking it. BUT...the credits aren't showing up in paypal? Any ideas?
Incidentally it, even after you have done that you still have another problem, i.e. every time you click anything with the Wacom pen it makes the little circle around it. (very annoying in Photoshop) you may have to disable the ****ing useless Tablet PC Input Service.
Control panel > Administrative Tools > Services>Component Services>Services (Local)>Tablet PC Input Services>Properties>Start up Type: disabled
Don't you just love computing - it's all so intuitive!
