This pisses me off. I was told explicitly that the price would not change. I would expect the price that you paid when you ordered to be the price that you pay. You don't order a pizza, and get told that it's more expensive now because the price of pepperoni went up 33% when you go pick it up.
It's not so much the price increases, but the inconvenience this would cause to consumers. We order from a store, instead of another store, then patiently wait for it. We shouldn't have to suffer an inconvenience through order cancellation and shopping elsewhere. That's the basics of customer service.
You don't book a ticket and get the price jacked up at the door. Just like, in business to business sales, once you place a PO, even though it's not paid for yet (on credit sales), that's the price you are guaranteed by your supplier. That's business, and you have to deal with it.
mananetwork wrote:
Unfortunately we can't do anything about it, the camera hasn't been released yet so they can set the price depending on the market.
Edit: Funny thing is, I have a receipt from my reseller priced before the hike. I wonder if he's going to acknowledge that
orangefirefish wrote:
I got the letter from Henry's too. I think it's ridiculous.
I can understand how retailers would want to pass on the price increases to us, but somehow I feel that that is false advertising on their behalf, even if it is inadvertent and not under their control.
Since consumers were still drawn to purchase at the lower price, and then, given the option of canceling or paying the higher price. Seems to me they could get quite a few people to pay the higher price, especially since there is a long wait for the camera.
And even if it does have to do with world currencies, I think it's the retailers or wholesalers responsibility to eat the loss, as that is just the nature of their business- and their beef is with Canon, not with us. We ordered at the original price. If they have a right to raise the price on us, then we have the right to pre-order, and then demand a lower price. Somehow that doesn't make any sense. If they can't deal with fluctuating prices, then maybe they shouldn't take pre-orders for the product.
That's like selling a futures contract and then backing out on the deal when prices increase. Childish.
Even though there's no written agreement here, I feel that a good retailer should keep their word and that there is a moral obligation to deliver the product to the people that support your business, at the original price.
We as consumers should be entitled to purchase the item at the original advertised price, without retailers raising the price on us prior to delivery in a "take it or leave it" fashion, regardless of what reason it is for....Show more →
I 100% agree. I don't think you are wrong in any way. Unfortunately the Consumer Protection agency and rules don't allow for that and I think it sucks, but it makes sense in a way to protect the business as well as the consumer. Its stupid because you aren't going to take them to court for $300.
Although when I go pick mine up I'm going to try and get as much as a rebate as possible because Henry's has promised to compensate in some way. Somehow an 8GB card isn't going to cut it
Try asking for a spare LP-E6 battery, or a 32gb CF card .... or both!
ichiro17 wrote:
Although when I go pick mine up I'm going to try and get as much as a rebate as possible because Henry's has promised to compensate in some way. Somehow an 8GB card isn't going to cut it
The ironic part is another prominent store - Black's Photography held a pro-user event on Wednesday and the 5D was available for $2649! They took orders and will honor them. They also had a Web-Only sale for $2699 which started on Monday supposed to run till this coming Sunday but they removed that sale yesterday morning. Everyone who ordered before they took it down will get it at the sale price.
That's what I call customer service! Henry's and Vistex should take notes on how to treat your customer right.
wkhc168 wrote:
The ironic part is another prominent store - Black's Photography held a pro-user event on Wednesday and the 5D was available for $2649! They took orders and will honor them. They also had a Web-Only sale for $2699 which started on Monday supposed to run till this coming Sunday but they removed that sale yesterday morning. Everyone who ordered before they took it down will get it at the sale price.
That's what I call customer service! Henry's and Vistex should take notes on how to treat your customer right.
dimitris77 wrote:
I wonder whether they would lower the price if the yen went down.
They do. these shifts have to be large, as they are. Small changes are absorbed.
But this is a change between the US Dollar, and other currencies, as the Yen and the Dollar are both moving up relative to most everything else right now.
This means that the price in the US isn't likely to change, unless the value of the Yen and Dollar move from each other. But it does mean that countries whose currency is moving down in value relative to those two, will see price increases, if the change is great enough.
davewolfs wrote:
Depends on how large the print is, again were talking 30% resolution.
30% resolution increase is a lot, visually. This isn't something we're making up. Go and look at the other photo sites, and see what they say about the difference between the 1Ds mkIII and lower rez cameras. You'll see they all agree with what we're saying.
Kinda like gas prices. Amazing how fast they raise the prices when a barrel of oil raises. But when they plummet, gas prices SLLLLOOOOOWWWWWLLLLLLY come down. Ironic huh?
Kinda like insurance and electricity costs... Same thing. It's all about how much the consumer will bear. Right or wrong.
Gee, I don't know.
Gas prices here were very close to $4.00 a gallon. Now most are around $2.50.
apdieb wrote:
Kinda like gas prices. Amazing how fast they raise the prices when a barrel of oil raises. But when they plummet, gas prices SLLLLOOOOOWWWWWLLLLLLY come down. Ironic huh?
Kinda like insurance and electricity costs... Same thing. It's all about how much the consumer will bear. Right or wrong.
Some of that is related to the concept of sticky prices.
If I were to pre-order the 5D II within the next week...
1. Can I essentially count on getting it by mid Dec? If not, I'll just hold off til after the holidays - especially without the assurance of reviews.
2. Is the U.S. price locked? If I pre-order at say, Calumet for argument's sake, will I definitely be paying $2699? Looks like there are some issues cropping up regarding this.
3. I realize it's hard to say especially with the potential release of more new cameras at PMA, but is there a ballpark for how much I can expect prices to fall if I waited until february? March?
I'm not dying to have this camera immediately, but it's my future. I was hoping maybe spring. But since my current camera is in need of repair soon with no backup, I'm debating if the future should come sooner than I originally planned.
Oh, and I apologize if this has been covered somewhere between pages 80 and ~105 (the pages I haven't read since the start of this thread)
wkhc168 wrote:
Well then I suggest that you call Canon Canada :
(905) 795-1111 and ask for
Ian Macfarlane
VP and GM, Consumer Imaging Group
to let him know how we feel about them canceling all our orders and jack up the price .
I did.
Stop being a hobo and get an understanding of how the markets work. The product hasn't been released and there has been a surge in the yen compared to other currencies.
2. Is the U.S. price locked? If I pre-order at say, Calumet for argument's sake, will I definitely be paying $2699? Looks like there are some issues cropping up regarding this. 3. I realize it's hard to say especially with the potential release of more new cameras at PMA, but is there a ballpark for how much I can expect prices to fall if I waited until february? March?
You would have to speak directly to someone at the store you intended to purchase from. It's up to the store to decide if they're willing to "eat" an increase in Canon's wholesale price. But inasmuch as the major stores already have pre-orders up to the maximum number of cameras they expect for the rest of the year--if they were willing to eat the price increase, they'll do it with the pre-orders.
It is unlikely that prices will decrease before July 2009, given the strength of the yen--I wouldn't expect a price decrease until this time next year, except perhaps for a rebate on the kit.
Here is a DPR link to a link with 7 .cr2 files from the 5D mkII. You will need to load the latest codecs from Canon. They can be opened in C1 as .cr2 files with the latest C1 version.
I don't own a 5D or 1DsMKIII, so the iso 6400 looked pretty darn good to me. Had some fine grain (noise) that probably would not show in print and it cleaned up very well in C1 and the image retained detail.
Gil
If you save as .tiff with no layers: 120-130mb!!!!!
davewolfs wrote:
Stop being a hobo and get an understanding of how the markets work. The product hasn't been released and there has been a surge in the yen compared to other currencies.
It's obvious that Canon was unable to hedge their future sales against all other currencies in order to allow them to keep their prices constant.
So go call and whine all you want but you should try to put yourself in their shoes before doing so.
Perhaps next time you should invest in the Yen in order to lock in your own prices for unreleased products...Show more →
I have no problem for them to raise the price. I do not like the fact that they unilaterally canceled all pre-orders and expect everyone to pay up or get lost. If they knew that they won't ship for 2-3 months why did they announce a list price and start taking orders? When they did that, they are taking a risk of an unknown factor which is the value of the yen. I was asked to put down a non refundable deposit of $450 which is a commitment on my part. If I changed my mind not to buy it on my own terms I would have to give up my deposit. I think they should honor those who have paid a deposit and committed to buy. They can raise prices when the economics changed but not on the expense of those who are most loyal.
We all know that the currency markets are in turmoil, however, Canon have not made themselves look good (in my eyes at least) by inflicting a bit more pain in these uncertain times.
As the economy in Ontario grinds to a halt I have to second guess my decision to get the 5D2. I don't shoot for a living but I have a fair investment in decent Canon lenses which means I will stay with Canon.
I don't think it makes any of us 'hobo's' to balk at paying another 15% more than the price that was announced.
What this price increase has done is make me consider a 50D to replace my 20D instead of going FF, which I really wanted to do. Canon will still get my cash, just half as much.
There is a tipping point in all pricing. The extra $300 (which with taxes is really an extra $450) tips the 5D2 into 'overly expensive' for me.
We are allowed opinions are we not?
