New member here, heads-up for anyone using the well-publicized Nikon lens trade-in program
I ordered a lens last night and noticed on my confirmation email that the payment method had been changed to a different credit card number last four digits. I’ve now been on the phone twice today with Nikon USA explaining this to them, and awaiting a call back from a “Supervisor”. As the program works by assessing your trade-in lens first, then refunding your trade-in value and any trade-in bonus to your “original method of payment”, it seems as though either Nikon’s system has been hacked, or someone in their own organization is doing some inappropriate things behind the scenes to direct the trade-in value/bonus elsewhere, while the buyer’s credit card has been charged full retail, as my own. I’d guess with fraud protection through the bank/credit card it could all be sorted eventually, but may be a time-consuming headache in the meantime.
If you’ve already participated in this program you may want to double check your order confirmation “payment method”.
