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Archive 2025Leica NJ turnaround times in 2025
p.1 #1Leica NJ turnaround times in 2025
Need to send a lens & body out for repair & RF alignment.. whats the turnaround time been like lately?
Jun 12, 2025 at 07:57 AM
p.1 #2Leica NJ turnaround times in 2025
Last month I emailed Leica NJ asking how long it would take for them to replace the leather on my M6. No CLA, just a leather swap and they said it would take 20-21 weeks.
Stephen G wrote:
Need to send a lens & body out for repair & RF alignment.. whats the turnaround time been like lately?
Stephen G wrote:
Need to send a lens & body out for repair & RF alignment.. whats the turnaround time been like lately?
Jun 12, 2025 at 08:57 AM
p.1 #3Leica NJ turnaround times in 2025
I sent my MP for a frame counter repair last September 2024 and got it back in February 2025. So about 20 weeks back then.
Jun 12, 2025 at 02:50 PM
p.1 #4Leica NJ turnaround times in 2025
photos_of_chu wrote:
I sent my MP for a frame counter repair last September 2024 and got it back in February 2025. So about 20 weeks back then.
DAG would have done that in five days for $180.
How much did Leica charge?
I sent my MP for a frame counter repair last September 2024 and got it back in February 2025. So about 20 weeks back then.
DAG would have done that in five days for $180.
How much did Leica charge?
Jun 12, 2025 at 03:52 PM
p.1 #6Leica NJ turnaround times in 2025
Just share my timeline of service experience with Leica NJ this year:
Apr 11: visit Leica store Boston, send in my M11M for check up/sensor cleaning and re-install missing eyepiece protection
Apr 15: get email of confirmation of receipt
Apr 17: get email of repair cost estimation ($0), reply authorize all listed service
Apr 21: get estimated date of completion is 7-8 weeks.
Jun 6: get email updated my service is complete
Jun 11: receive my camera from UPS
Apr 11: visit Leica store Boston, send in my M11M for check up/sensor cleaning and re-install missing eyepiece protection
Apr 15: get email of confirmation of receipt
Apr 17: get email of repair cost estimation ($0), reply authorize all listed service
Apr 21: get estimated date of completion is 7-8 weeks.
Jun 6: get email updated my service is complete
Jun 11: receive my camera from UPS
Jun 12, 2025 at 09:24 PM
p.1 #7Leica NJ turnaround times in 2025
Desmolicious wrote:
DAG would have done that in five days for $180.
How much did Leica charge?
They wanted $876...and demanded I do a mandatory CLA for $600~ even though they completed a CLA just two years prior.
photos_of_chu wrote
I sent my MP for a frame counter repair last September 2024 and got it back in February 2025. So about 20 weeks back then.How much did Leica charge?
They wanted $876...and demanded I do a mandatory CLA for $600~ even though they completed a CLA just two years prior.
Jun 13, 2025 at 02:29 AM
p.1 #8Leica NJ turnaround times in 2025
Just sent in my M11M in this week….shutter curtains not staying open in A modes. Warranty expired in May. I tried to push and have them cover it still since I’m just weeks out, they wouldn’t promise anything and said to send in anyways and once they look things over I should plead my case to have it covered
Jun 13, 2025 at 04:42 AM
p.1 #9Leica NJ turnaround times in 2025
photos_of_chu wrote:
DAG would have done that in five days for $180.
How much did Leica charge?They wanted $876...and demanded I do a mandatory CLA for $600~ even though they completed a CLA just two years prior.
Luxury service price it seems...
Desmolicious wrote
photos_of_chu wrote
I sent my MP for a frame counter repair last September 2024 and got it back in February 2025. So about 20 weeks back then.How much did Leica charge?
Luxury service price it seems...
Jun 13, 2025 at 08:00 AM
p.1 #10Leica NJ turnaround times in 2025
I just sent in my D-Lux 7 in for lens replacement.. they say 6-8 weeks. I couldn't find anywhere else that would repair Leica digital cameras. 
Jun 13, 2025 at 08:20 AM
p.1 #11Leica NJ turnaround times in 2025
Leica Germany helped me when I bought a pre-owned Leica S2 from a "reputed" Leica dealer in Florida. Sent it to Leica NJ for a general check and they claimed internal damage likely due to dropping on a hard surface asking for $3,300 to repair. After back and forth with Leica Germany they agreed to do it as goodwill.
It is a hit or miss.
rsolti13 wrote:
Just sent in my M11M in this week….shutter curtains not staying open in A modes. Warranty expired in May. I tried to push and have them cover it still since I’m just weeks out, they wouldn’t promise anything and said to send in anyways and once they look things over I should plead my case to have it covered
It is a hit or miss.
rsolti13 wrote:
Just sent in my M11M in this week….shutter curtains not staying open in A modes. Warranty expired in May. I tried to push and have them cover it still since I’m just weeks out, they wouldn’t promise anything and said to send in anyways and once they look things over I should plead my case to have it covered
Jun 13, 2025 at 02:29 PM
p.1 #12Leica NJ turnaround times in 2025
So they got the repair done in record time ~3-4 weeks, but the camera&lens have been held up almost 2 weeks on some IT issue that they are unable to charge for repairs & ship back ..
Aug 18, 2025 at 10:04 AM
p.1 #13Leica NJ turnaround times in 2025
Good news I just got an invoice so things may be resolving..
Aug 18, 2025 at 10:11 AM
p.1 #14Leica NJ turnaround times in 2025
Leica agreed to fix my M11M being just a few weeks out of warranty, had it back from NJ in a little over 6 weeks
Aug 18, 2025 at 03:00 PM