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Ha Ha WOW!!

  
 
Pixelpuffin
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p.1 #1 · Ha Ha WOW!!


Decided to take a break from photography a few months back
Just used my phone to record anything that caught my eye.
Today I thought I’d get the R100 out, it was packed away along with RF lenses in a sealed container with silica gel packs
Both card and battery were removed and stored separately

I charged the battery up this morning , no issues OEM battery and charger

I just fitted the card and battery, switched on and…

Shutting down sensor overheated

Message appeared on the rear screen
The camera then went off

Removed battery and card, left it for 30mins and tried again… same message??

🤣wow
So that’s basically it!!
I bought it used so no warranty or guarantee
A repair will undoubtedly be uneconomical

The camera was working perfectly when I packed away and had seen hardly any use at all.

Not sure what else there is to say tbh





Jun 07, 2025 at 03:10 PM
jgoetz4
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p.1 #2 · Ha Ha WOW!!


That's interesting. I used my R100 on a regular basis for the first year, then periodically after that. It's been a few months since I last used it with my 800 f/11 for moon shots. Just took it out before with the 100-400 f/8 and didn't have any issues with it.
Jim



Jun 07, 2025 at 04:53 PM
EB-1
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p.1 #3 · Ha Ha WOW!!


Pixelpuffin wrote:
Decided to take a break from photography a few months back
Just used my phone to record anything that caught my eye.
Today I thought I’d get the R100 out, it was packed away along with RF lenses in a sealed container with silica gel packs
Both card and battery were removed and stored separately

I charged the battery up this morning , no issues OEM battery and charger

I just fitted the card and battery, switched on and…

Shutting down sensor overheated

Message appeared on the rear screen
The camera then went off

Removed battery and card, left it for 30mins and tried again… same
...Show more

Did you buy a refurb or private sale? I thought that Canon had 12 months on used, but maybe not on everything.

EBH




Jun 07, 2025 at 05:07 PM
melcat
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p.1 #4 · Ha Ha WOW!!


Pixelpuffin wrote:
Today I thought I’d get the R100 out, it was packed away along with RF lenses in a sealed container with silica gel packs
Both card and battery were removed and stored separately


Don’t leave a modern camera stored with the battery removed. Twenty years ago they had separate button cells for the real time clock, but now most of them have internally installed rechargeable cells or supercapacitors that recharge from the main removable battery. If this goes wrong after a deep discharge you have to disassemble the camera to fix it.

I charged the battery up this morning , no issues OEM battery and charger

You were lucky if you let it go completely flat. Lithium cells don’t like that.

Removed battery and card, left it for 30mins and tried again… same message??

I would leave a fully charged battery in it for a couple of days to recharge the internal battery/supercapacitor, then turn the camera on and reset it.

Another possibility is that the battery did not in fact survive the prolonged discharge and can’t deliver enough current to run the camera reliably.

The camera was working perfectly when I packed away and had seen hardly any use at all.

Cameras, like cars, don’t like to sit unused. Take them out every 3–6 months, power them up and fire off a few shots to make sure the shutter etc. isn’t sticking. If it has a mechanical shutter (i.e. clockwork, not needing a battery), fire off a exposure or two at each shutter speed.



Jun 07, 2025 at 06:38 PM
johnvanr
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p.1 #5 · Ha Ha WOW!!


melcat wrote:
Don’t leave a modern camera stored with the battery removed. Twenty years ago they had separate button cells for the real time clock, but now most of them have internally installed rechargeable cells or supercapacitors that recharge from the main removable battery. If this goes wrong after a deep discharge you have to disassemble the camera to fix it.

You were lucky if you let it go completely flat. Lithium cells don’t like that.

I would leave a fully charged battery in it for a couple of days to recharge the internal battery/supercapacitor, then turn the camera on and reset it.

Another possibility
...Show more

Not saying you’re wrong, but how then do they store new cameras? Don’t recall ever getting one with the battery installed.



Jun 07, 2025 at 10:53 PM
Pixelpuffin
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p.1 #6 · Ha Ha WOW!!


Thanks for replies everyone
It’s been packed away for…. maybe 4-5mths

Left card and battery out all night
Just tried again
Same thing

Camera starts up, then rear screen goes black then message appears “ shutting down sensor overheated”
If I touch the shutter button it wakes up, then goes black and message reappears again.

Edit -
Just googled
Canon message shutting down sensor overheated
Looks to be a common issue…great
Guess that explains it
POS I guess 🤣👍🏻




Jun 07, 2025 at 11:26 PM
melcat
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p.1 #7 · Ha Ha WOW!!


johnvanr wrote:
Not saying you’re wrong, but how then do they store new cameras? Don’t recall ever getting one with the battery installed.


Yeah, “never” is too harsh a word, and I have let an internal cell fully discharge a few times by letting the main battery run flat. A quick google returns that they have a lifetime of up to 1000 discharges.



Jun 08, 2025 at 12:37 AM
melcat
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p.1 #8 · Ha Ha WOW!!


Pixelpuffin wrote:
It’s been packed away for…. maybe 4-5mths


The camera, if not the battery, should have survived that. And actually a lot of R100s are going to be treated like that.

POS I guess 🤣👍🏻

It has to be at most 2 years old, since the R100 was only released in June 2023.

What are your consumer laws like in the UK? Here in Australia, no matter what any written warranty might say, something like a camera would be required to last for more than 2 years—not the battery, though. This is the “statutory warranty”.

First, I’d try powering it from the USB-C port.

Then I’d be taking it back to where I bought it and asking to try the battery from their display R100 in it to eliminate that as the problem. Here in Australia they probably have some statutory warranty obligations, but even without they might do it in the hope of selling you a new battery.




Jun 08, 2025 at 01:03 AM
EB-1
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p.1 #9 · Ha Ha WOW!!


johnvanr wrote:
Not saying you’re wrong, but how then do they store new cameras? Don’t recall ever getting one with the battery installed.


I normally remove batteries when the cameras are not in use for more than a few days. In general it is not a great idea to store and transport devices with high-power lithium batteries installed unless they are mostly depleted. In some cases it would be against company policy. I'd want to see a directive from the manufacturer recommending that batteries remain installed.

EBH



Jun 08, 2025 at 01:06 AM
Pixelpuffin
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p.1 #10 · Ha Ha WOW!!


I’ve managed to sort it
Not sure what I did?

Once turned on it would very briefly try to focus then the screen would go black and the message appear

A YouTube short video on reset
Showed a guy with a R100
No kens fitted, turn the top dial to the movie icon, switch on, go straight to menu , to the spanner icon, scroll down to reset

It worked!!

So I’ve no idea what happened but it’s back working for the time being 🤞



Jun 08, 2025 at 05:21 AM
 


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jgoetz4
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p.1 #11 · Ha Ha WOW!!


Pixelpuffin wrote:
I’ve managed to sort it
Not sure what I did?

Once turned on it would very briefly try to focus then the screen would go black and the message appear

A YouTube short video on reset
Showed a guy with a R100
No kens fitted, turn the top dial to the movie icon, switch on, go straight to menu , to the spanner icon, scroll down to reset

It worked!!

So I’ve no idea what happened but it’s back working for the time being 🤞


Congratulations This may be a solution for other R series cameras
Jim



Jun 08, 2025 at 06:01 AM
Alan Kefauver
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p.1 #12 · Ha Ha WOW!!


EB-1 wrote:
I normally remove batteries when the cameras are not in use for more than a few days. In general it is not a great idea to store and transport devices with high-power lithium batteries installed unless they are mostly depleted. In some cases it would be against company policy. I'd want to see a directive from the manufacturer recommending that batteries remain installed.

EBH


"In general it is not a great idea to store and transport devices with high-power lithium batteries installed unless they are mostly depleted"

Why?

I have always left fully charged batteries in all my cameras since the film days.



Jun 08, 2025 at 08:42 AM
Pixelpuffin
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p.1 #13 · Ha Ha WOW!!



Alan Kefauver wrote:
"In general it is not a great idea to store and transport devices with high-power lithium batteries installed unless they are mostly depleted"

Why?

I have always left fully charged batteries in all my cameras since the film days.


It’s weird as my 6D is always primed and ready to go… often left in sleep mode with no lens cap for weeks at a time… just grab, touch shutter and we’re off…!

Yet everything else….everything ! Has its battery removed as soon as I’m done for the day.

Yep, weird 😵‍💫



Jun 08, 2025 at 10:20 AM
EB-1
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p.1 #14 · Ha Ha WOW!!


I think some are missing my point, but in any case the battery is not the issue.
Is the camera on the latest FW?

EBH



Jun 08, 2025 at 12:25 PM
Pixelpuffin
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p.1 #15 · Ha Ha WOW!!




EB-1 wrote:
I think some are missing my point, but in any case the battery is not the issue.
Is the camera on the latest FW?

EBH


Just checked…
V1.02



Jun 08, 2025 at 12:30 PM
EB-1
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p.1 #16 · Ha Ha WOW!!


I'd update to 1.1.0 as that issue may have been fixed.

EBH



Jun 08, 2025 at 12:44 PM
Pixelpuffin
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p.1 #17 · Ha Ha WOW!!




EB-1 wrote:
I'd update to 1.1.0 as that issue may have been fixed.

EBH



Ah ok
Will do 👍🏻



Jun 08, 2025 at 01:09 PM
Sy Sez
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p.1 #18 · Ha Ha WOW!!


Someone with a similar problem claims to have resolved it with a 3rd party battery--maybe worth a try??

"Overheating Shutting down error message on CanonR100"
"Hello, I bought camera on 7th August 2024 it been less then 15 days and camera gave me overheating shutting down error with canon battery. I tried with 3rd party battery it's working fine."
https://community.usa.canon.com/t5/EOS-DSLR-Mirrorless-Cameras/Overheating-Shutting-down-error-message-on-CanonR100/td-p/494645



Jun 08, 2025 at 02:07 PM
Toothwalker
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p.1 #19 · Ha Ha WOW!!


I normally sell my old camera after I buy a new one, but I never sold the 5D Mark ii. This thread made me curious, because I haven't used it in a really long time. The last registered image is from August 2014, and I have not used it since. I just popped a battery in it, switched it on, and it complained that there was no memory card. Fair enough. A CF memory card was harder to find than a battery, but I did find one, inserted it into the camera, attached a lens, and voilà. I could take a picture and admire it on the screen.

The lens in question was the Milvus 35/1.4. Since I had the 5D Mark ii + Milvus 35/1.4 in one hand, I used the opportunity to hold the R6 Mark ii + RF 35/1.4 L VCM in the other one. 2.0 versus 1.2 kg. Oh boy



Jun 09, 2025 at 04:38 PM
sirimiri
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p.1 #20 · Ha Ha WOW!!


Pixelpuffin wrote:
A YouTube short video on reset
...
No kens fitted, turn the top dial to the movie icon, switch on, go straight to menu , to the spanner icon, scroll down to reset
...


I wish I could fix my car this way...




Jun 09, 2025 at 09:25 PM







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