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Archive 2025 · Epson 3880 is dying

  
 
bvbellomo
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p.1 #1 · Epson 3880 is dying


I've owned a 3880 for 15 years, and only use it lightly, and almost entirely for 25x17 inch glossy color prints. These cost around $50 each to have an outside shop print, so I don't need to print a lot to justify owning a printer. I really like printing in my own home so I can tweak and reprint if there is something I'd change once I see it. I have sold photographs, but considering the time involved, I don't intend to do that again. I recently bought an A7RV and one of the biggest reasons for that purchase was how well the increased resolution would look printed on this printer.

I haven't even had a chance to really use the A7RV, but I wanted to print some recent underwater shots taken with another camera. Colors were off, which is a common problem underwater. But after a bright orange sunset came out Barney purple, I realized my yellow channel isn't printing at all. I've tried all the easy stuff - soaking in Windex overnight, changing to a brand new yellow cartridge - nothing. I can put a blank sheet of paper in the printer and print a solid yellow image and I don't even get the tiniest spec of ink on the paper.

I've been considering replacing the 3880. The recommended replacement, a P900, seems to have a maximum print size of 22x17 and if anything, I want to print bigger. Going to 24 inches, B&H has a great price on a P6570E and a T2170 is cheap everywhere, but these seem to be a step down in quality from my 3880, and might not work well for only occasional home use. Neither Cannon nor HP seem to have anything that is just as good as the 3880, or a small step up in quality, size and price.

Any recommendations on either what to buy or how to fix my 3880?



Mar 02, 2025 at 07:44 AM
evertdoorn
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p.1 #2 · Epson 3880 is dying


I am a happy owner of a still functioning 3880 and can't help on how to fix it, but did find this thread:

https://www.dpreview.com/forums/thread/4688065#forum-post-66706922



Mar 02, 2025 at 08:26 AM
Kenneth Lee
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p.1 #3 · Epson 3880 is dying


Here's the Epson Service Center Locator: https://epson.com/ServiceCenterLocator

I found one in my area, drove there with my 3880 printer, and picked it up shortly thereafter when ready, in like-new condition.

I also had an Epson scanner repaired, which I shipped to them. They shipped it back, very well packed.





Mar 02, 2025 at 08:32 AM
bvbellomo
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p.1 #4 · Epson 3880 is dying


My nearest service center is over 250 miles away. With repairs, cost of the drive or shipping the printer both ways is probably more than a P900.


Mar 02, 2025 at 09:25 AM
Camperjim
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p.1 #5 · Epson 3880 is dying


I would guess you are not printing often enough. I try to print at least the equivalent of a 16x24 print every month. During the initial peak of Covid, I stopped printing and had a similar issue with a totally plugged channel. It took me a day or so to fix the issue.

I assume you have already tried a cleaning cycle or two. Next step is to clean the printhead using Windex. Cut strips of paper towel, soak in Windex and insert under the printhead. You can lift the strip of paper towel and very gently rub the gunk off of the printhead. You will probably need to do that many times if your printhead has not been cleaned in the past. Also use Qtips soaked in Windex to clean all the ink you can see including the rubber area where the printhead sits when not in use. I can guarantee that will take some time.

Odds are none of the above steps will clear the clog. The next step is to soak a paper towel strip in
Windex and leave it under the printhead. The ammonia vapors may clean the printhead. Change out the paper towel strip and use additional Windex several time for a day or so. There is a good chance that will start to fix the issue. Unfortunately it is likely you have precipitated pigments in the ink supply line and the printhead might continue to clog. There is a fix for that but it will cost some money. Check Inkjetmall for Piezo cleaning solution and a blank refillable cartridge. Fill up the cartridge with cleaning solution and use cleaning cycles (or your technique of printing yellow) to gradually clear and clean the channel.

Over 10 years ago when I got my 3880, I bought two full sets of refillable cartridges. I use one set for low cost printing with either Inkjetmall inks or inks salvaged from large, expired cartridges I bought on Ebay. I filled the other set with Piezo cleaning solution. When I go on vacation or do not plan on using the printer for a while, I clean the entire printer ink supply using the cleaning solution in the refillables. After returning from vacation or when I want to use the printer again, I switch to ink cartridges and have a like new clean printer.



Mar 03, 2025 at 08:14 AM
ilkka_nissila
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p.1 #6 · Epson 3880 is dying


The P900 is what I replaced my Pro 3880 with, and it certainly does not have a limitation of 17 x 22 inches. A2 paper (420 x 594 mm or 16.5 x 23.4 inches) is certainly supported, and custom paper sizes can be printed on. Unlike the 3880, the P900 can also accept a roll paper unit which you can use to print panoramics. The print quality is much better on the P900 than the 3880.

I still have the 3880 but the photo black is clogged and so I can only print matte papers with it, unless I take it apart and resolve the clogging. Generally when using Epson printers, you should periodically check with the nozzle check pattern that all the inks are flowing correctly. Having some soft tissue pads and solvent used for opening clogs can be helpful (you place the solvent on the pads and place those pads under the print head overnight) towards the end of the lifetime of the unit (when the auto nozzle check and print head cleaning does not resolve the issue).

15 years is a very long time for an inkjet printer. To extend the life you get out of the printer, it needs to be used regularly and kept away from heat (radiators). I think weekly use is optimal but monthly use can be an acceptable frequency to ensure that it doesn't clogged too early (I'm more a weekly printer than monthly). Mine stopped working because my apartment windows were replaced and during the work it was stored away without being used. I was afraid of dust so my desktop system was down during those months. Previously it had worked nearly flawlessly for about ten years, but I had used it regularly. If a printer is not used frequently then probably it's best to outsource the work, as clogging becomes more likely during periods of not being in use. When the 3880 was new, during the first years there was no clogging at all, and eventually after several years it would occasionally clog but was resolved by the automatic method. It has been my longest-running printer and I was very happy with it except for the last few years.



Mar 03, 2025 at 08:53 AM
gdanmitchell
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p.1 #7 · Epson 3880 is dying


If you have gotten 15 years of trouble-free service from an Epson (or other brand) inkjet printer, count yourself as being extremely lucky! They often don’t last half that long.

The usual failure is, as in your case, print head blockage. You can try all of the various tricks that you’ll read about… and some of them may get an old printer running again, at least for a while. But eventually they won’t work either, and you have a choice.

You can pay to replace z print head on many printers. It is quite expensive, but the logic is that it is probably a little less than buying a new printer. I looked into it when my 7900 died a few years back, and the cost was a bit less that watching for one of Epson’s periodic deals and buying a new printer.

But I reluctantly decided to junk the old printer and buy the new one. My thinking was that the savings were quite small and even with the new head unit I would still have a years-old printer that was likely to not last all that much longer.

On top of that that, newer print technologies have improved the performance of the newer machines.




Mar 03, 2025 at 09:34 AM
ilkka_nissila
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p.1 #8 · Epson 3880 is dying


gdanmitchell wrote:
If you have gotten 15 years of trouble-free service from an Epson (or other brand) inkjet printer, count yourself as being extremely lucky! They often don’t last half that long.

The usual failure is, as in your case, print head blockage. You can try all of the various tricks that you’ll read about… and some of them may get an old printer running again, at least for a while. But eventually they won’t work either, and you have a choice.

You can pay to replace z print head on many printers. It is quite expensive, but the logic is that it
...Show more

Also a new printer comes with a substantial quantity of ink.



Mar 03, 2025 at 10:02 AM
gdanmitchell
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p.1 #9 · Epson 3880 is dying


ilkka_nissila wrote:
Also a new printer comes with a substantial quantity of ink.


Unless things have changed recently, new printers (at least big ones like my P9000) come with very low capacity ink cartridges that have far less ink that even the smallest capacity replacement cartridges. They are really just designed to do the initial filling of the printer and perhaps a few prints beyond that.

The reality is that you’ll need to buy a full set of cartridges for the new printer right away if you do much printing at all.

On the other hand, one of the downsides of losing that old printer is that you might have some partially filled cartridges in the printer and perhaps some backstock of fresh cartridges that are going to go to waste. :-(



Mar 03, 2025 at 11:08 AM
dhlewis
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p.1 #10 · Epson 3880 is dying


Don't give up until you follow Jose's recommendations all only require time very little cost. I would try the cleaning method multiple times and let it soak the print head overnight. You have nothing to loose.



I've had two 3880's over the years that both eventually died. I still have a 3800 that I can only use with Matte ink because the switching valve is bad. The prints are still gorgeous.

You may want to check out the Epson P5370, Keith Cooper has a detailed review on his website.
https://www.bhphotovideo.com/c/product/1794058-REG/epson_scp5370se_surecolor_p5370_17_inch_professional.html

https://www.youtube.com/@KeithCooper/search?query=p5370






Mar 03, 2025 at 02:16 PM
ilkka_nissila
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p.1 #11 · Epson 3880 is dying


gdanmitchell wrote:
Unless things have changed recently, new printers (at least big ones like my P9000) come with very low capacity ink cartridges that have far less ink that even the smallest capacity replacement cartridges. They are really just designed to do the initial filling of the printer and perhaps a few prints beyond that.


The P900 comes with a full set of cartridges that are the same as if you bought them separately. The size is 50 ml per cartridge and the number of cartridges is 10, if I recall correctly, it also comes with a spare service cartridge (not 100% sure about that). The P3880 did have larger cartridges (80 ml each of 9 cartridges). In the 3880's case about half of the printer cost was in the ink that came with it. With the P900, the full set of inks that comes with the printer constitutes about 40% of the printer cost, so it's not quite as good a deal in terms of how much ink you get but it's still a major part of the price of the printer. When deciding if one should buy a new print head of an old printer or buy a new one, this should be factored in.

The P900 does take up a considerable part of the ink cartridges (50%?) supplied when the tubes are filled with ink, but this filling up would be needed if you buy a new print head as well. While you are correct that a new set of inks is needed soon after the purchase (depending on how much you print), it's not like the consumer printers where you have to change some cartridges every few pages you print.

I think that a lot of people must have gotten the 3880 and used the inks too slowly, so having slightly smaller canisters might make sense for both the customer and Epson, although I am sure that a lot of people online will call it greed and a conspiracy. But 80 ml cartridges really are quite big. Thousands and thousands of A4 prints.


The reality is that you’ll need to buy a full set of cartridges for the new printer right away if you do much printing at all.


Yes and no. I've only purchased one additional set of cartridges and have printed a ridiculous amount of prints with my P900 in 10 months. Half of my cartridges in my printer are still the originals.


On the other hand, one of the downsides of losing that old printer is that you might have some partially filled cartridges in the printer and perhaps some backstock of fresh cartridges that are going to go to waste. :-(


The print quality of the older printers such as 3880 is not comparable with the P900. I've compared the same photos printed on the two using the same paper (usually premium luster but some archival matte as well) and while the 3880 was good when new, I think the P900 is just wonderful. The software provided is also much nicer and more advanced. With the 3880 the paper was filled on the side of the track and the printer would often yank it so that it doesn't quite go straight (there is a little tab that can be turned to reduce the issue for larger papers), while the P900 picks the paper symmetrically and doesn't have this issue. The printer is also told which paper you are using from the touch panel, and if the driver settings differ in paper type or size, the driver complains about it so that you don't accidentally print with the wrong settings. Many such small things which add up to a nicer printing experience.



Mar 03, 2025 at 03:32 PM
chez
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p.1 #12 · Epson 3880 is dying


ilkka_nissila wrote:
The P900 comes with a full set of cartridges that are the same as if you bought them separately. The size is 50 ml per cartridge and the number of cartridges is 10, if I recall correctly, it also comes with a spare service cartridge (not 100% sure about that). The P3880 did have larger cartridges (80 ml each of 9 cartridges). In the 3880's case about half of the printer cost was in the ink that came with it. With the P900, the full set of inks that comes with the printer constitutes about 40% of the printer cost,
...Show more

I definitely would never buy a full set of inks. Inks are not used at the same rates and buying a full set will result in some cartridges to sit in packages for maybe years while other inks get replaced multiple times during that span. I buy ink on a need basis with some cartridges being used much more than others.



Mar 03, 2025 at 03:51 PM
bvbellomo
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p.1 #13 · Epson 3880 is dying


Camperjim wrote:
I would guess you are not printing often enough. I try to print at least the equivalent of a 16x24 print every month. During the initial peak of Covid, I stopped printing and had a similar issue with a totally plugged channel. It took me a day or so to fix the issue.

I assume you have already tried a cleaning cycle or two. Next step is to clean the printhead using Windex. Cut strips of paper towel, soak in Windex and insert under the printhead. You can lift the strip of paper towel and very gently rub the gunk off
...Show more

As I said, I tried the Windex trick. I doubt the Piezo cartridge will help me, as no yellow ink is coming out.



Mar 03, 2025 at 04:46 PM
gdanmitchell
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p.1 #14 · Epson 3880 is dying


ilkka_nissila wrote:
The P900 comes with a full set of cartridges that are the same as if you bought them separately. The size is 50 ml per cartridge and the number of cartridges is 10, if I recall correctly, it also comes with a spare service cartridge (not 100% sure about that). The P3880 did have larger cartridges (80 ml each of 9 cartridges). In the 3880's case about half of the printer cost was in the ink that came with it. With the P900, the full set of inks that comes with the printer constitutes about 40% of the printer cost,
...Show more

Two things.

Thanks for clarifying the cartridge sizes on the P900. My experience has been with the old 7900 and my P9000 44” printer, and both of those came with reduced-capacity cartridges that were only intended for setting up the machine. I’m glad to hear that Epson may be supplying more useful ink cartridges on some of the other machines!

I also agree that newer printers are better in a number of useful ways. One other example: Switching black inks on my old 7900 was an onerous, wasteful process. It is much more streamlined and effective on the P9000. The newer printers also has some useful routines that automatically run head checks and so on, so it makes sense to just leave the printer on. There have been improvements in the quality and number of inks, too — these can improve print quality, though the differences can be quite subtle.

These are all relevant to the question of whether to replace a print head or just move to a new printer. As I mentioned earlier, replacing the head and keeping the old printers running has its attractions, but you do end up with a good print head in an old machine that is at least somewhat inferior to newer models and in which other components are getting old and are more likely to have problems, too. (That’s why I ended up getting rid of my 7900 when its head died — replacing it rather than repairing.)

Crazy story about getting rid of the old. Some people take them to the dump, believe it or not. That hurts… and it costs money — possibly truck/trailer rental plus the dump fee, and it isn’t really a one-person job. I found a recycling place that would have taken mine, but that was also going to cost. (I would have paid it, but it also would require rending a truck/trailer, etc.) Then I happened to run into a photographer friend who mentioned that he had put his old 60” (!) printer in front of his house to have it picked up… and someone just came by and took it! So I put my old 7900 out in front of our house, and added a note explaining that while it was free it also wasn’t working right. One day later a guy with a pickup truck full of stuff that he appeared to have picked up elsewhere came by, tied it to the back of his truck on its back (yikes!), and hauled it off.



Mar 04, 2025 at 10:39 AM
anthonygh
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p.1 #15 · Epson 3880 is dying


I have an R3880 that still runs perfectly and basically looks new. But I heard the P900 was the bees knees so did think about an upgrade; but I read a lot of on-line comparisons and decided against.

A common comment on the reviews went something like ' side by side there was an image quality improvement; but if seeing both prints in isolation...hard to say which was better'.

I believe the R3880 shared a lot of components with the R3000 so spare parts are still readily available for both, for anyone brave enough to try their hand.

What I need is to be a better photographer...not own better kit lol.



Mar 04, 2025 at 01:34 PM
gdanmitchell
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p.1 #16 · Epson 3880 is dying


anthonygh wrote:
A common comment on the reviews went something like ' side by side there was an image quality improvement; but if seeing both prints in isolation...hard to say which was better'.


That's true of a whole lot photography stuff — cameras, lenses, etc.

I was part of a print review group for several years that included some relatively well-known photographers and printers. One in particular is known as a master printer. He had been using 60" Epson and HP printers but was trying out Canon options. He made a series of test images from these high end printers, optimizing for each one. He gave us sets of prints to compare from the different machines — the same images optimized for each printer.

We stared at them a long time. We decided that they all looked very, very good. We thought that maybe there were some very subtle differences, but we disagreed about which versions were best!



Mar 04, 2025 at 07:33 PM
bvbellomo
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p.1 #17 · Epson 3880 is dying


I am really tempted to buy a Canon pro-2600. I have the room, I am not sure how long I will be in my house, so I might have to move it. I am not even sure I can get enough friends to lift it onto its stand - I am almost strong enough to do it myself, but have had mixed luck asking friends to help with heavy things. I only have a few friends that are better than trying to lift things by myself. This is within budget, upgrades me to a 24 inch width and somewhat resistant to clogging from lack of use.


Mar 11, 2025 at 07:20 PM
bvbellomo
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p.1 #18 · Epson 3880 is dying


Realistically, as much as I'd like 24 inch, a P5370 is probably too much printer for me and a 2600 is just too big, especially if I move soon. I like the idea of roll paper, but am unfamiliar with it.

For the 3880, I found sheets that were both high quality and reasonable cost, so that is all I've used. Before that, I would have 2 different types of sheets and would print onto the cheaper sheet until I liked the image, then feed a higher quality sheet.

How are people using rolls? Do you have an expensive roll and cheap roll and switch often? Of do you do all your printing on expensive sheets?

I tried to run some prints yesterday without yellow. This was a big deal on some pictures and others used almost no yellow ink. Now I am missing light black, cyan and light magenta. With half my channels clogged, I can't print anything, even black and white. And it seems to be getting worse, not better.



Mar 17, 2025 at 07:02 AM
ilkka_nissila
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p.1 #19 · Epson 3880 is dying


anthonygh wrote:
A common comment on the reviews went something like ' side by side there was an image quality improvement; but if seeing both prints in isolation...hard to say which was better'.


Yeah, I feel the colors from the P900 are nicer when the photos were taken at a LED-lit arena, somehow the spectral artifacts from those lights with my cameras are more obvious in the prints from the Pro 3880 and look more neutral in the prints from the P900. But the human eyes and brain adjust to what they are seeing and can correct to some extent the flaws in what one sees, and soon one might not notice it.

I only got the P900 because my 3880 could no longer print on glossy or semiglossy/luster paper, Epson won't touch it, and fixing it based on youtube instructions seemed too complicated and I wasn't sure I would be able to successfully unclog the lines. The new printer would also have its own advantages and so I got it. I got a lot of life from the 3880 and was happy it worked so well so long.

What I need is to be a better photographer...not own better kit lol.

Right, that's often the case. ;-)



Mar 17, 2025 at 07:34 AM
dugaut
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p.1 #20 · Epson 3880 is dying


A couple of points have been made that I can comment on. I own an Epson Surecolor P7000 (24" roll paper.) I had the print heads replaced for about $1k. The printer I bought in 2016. This is much more printer than you need, but it may be cheaper to replace the print head if you can in any case. The P7000 is a $4k printer.

I used to always replace an ink cartridge immediately after I installed it to always have on hand whatever ink I needed when a cartridge ran out. But I ended up with ink past its recommended usage date (however accurate that is.) So I now wait b4 buying.

I think you need to print more often. I know with Canon it will use ink for a cleaning cycle if you don't print often enough. Might as well use ink to print an image. I learned this from youtuber Keith Cooper, who seems to be knowledgeable about printing and printers. I think the Epson printers may tend to clog if not used regularly.

15 years is a lot. In the end, I'd go with a new one.



Mar 17, 2025 at 07:45 AM
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