gdanmitchell wrote:
That is the sort of problem that _might_ warrant finding a high quality camera shop that does repairs, if one exists anywhere near you. It is possible that something has just slipped out of place. I don’t recommend it, but if you are comfortable and have some experience going inside electro-mechanical devices and have appropriate tools you _could_ try to take a look yourself. (The danger, of course, is that it is easy to end up making things worse. And it is a different story with things like electronics and similar stuff.)
If it were mine, I’d probably send to Fujifilm for repair. You may not come out ahead on the resale value issue but at least you’ll put the frustration of the broken control behind you.
We’ve had something like a half dozen Fujifilm cameras annd maybe 15+ lenses over the years and and all have been pretty solid performers without breakdowns despite heavy use — though that can happen with gear from any brand. (The worst we’ve experienced was years back when a 55-200 I had acquired for travel suffered a problem with its zoom mechanism and had to go back to Fujifilm.)...Show more →
There is a know history of command dial problems in many Fujifilm cameras. However, my X100V is now over 5 years old, and they want to first check the camera (on my cost) before saying anything spesific. I can assume that there is a (distant) possibility of a free repair, but it is also possible (even probable) of the repair costing me 500e+...
As a side note, second hand X100V prices are surprisingly close to X100VI prices if the camera is in good to excellent condition. Seems that there is still some hype on V, or then people are just collecting all iterations of these cameras, no matter the price. Anyway I understand that this rather minor largely destroys the resale value of my X100V.
tuomkok wrote:
There is a know history of command dial problems in many Fujifilm cameras. However, my X100V is now over 5 years old, and they want to first check the camera (on my cost) before saying anything spesific. I can assume that there is a (distant) possibility of a free repair, but it is also possible (even probable) of the repair costing me 500e+...
As a side note, second hand X100V prices are surprisingly close to X100VI prices if the camera is in good to excellent condition. Seems that there is still some hype on V, or then people are just collecting all iterations of these cameras, no matter the price. Anyway I understand that this rather minor largely destroys the resale value of my X100V....Show more →
I feel your pain. These kinds of problems are, in many ways, the worst kind. If a camera fails entirely you just have no choice but to replace it, assuming that it isn’t under warranty. That’s expensive, but you have a new camera that will probably last for some time.
But a niggling issue like this — what looks like a wheel that has gotten out of its track — is more annoying that fatal to the function of the camera, yet it can cost a lot to fix it. But if you don’t fix it, the resale value is affected quite a bit. Or, if you keep it, that little problem ends up being really annoying.
For my part, I really do think that I’d send it in to Fujifilm and simply accept that it will cost something even to determine the cost for the full repair. In a way it is a good sign that they are not giving your a solid price before they inspect it — often companies that will do that are simply replacing whole chunks of the camera when a simpler repair might suffice.
In any case, good luck to you as you sort this out.
