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Archive 2020 · R5 stills overheating

  
 
Andrew J
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p.1 #1 · R5 stills overheating


I am reporting extreme overheating just shooting stills. I had the camera shut down and the Canon battery that came out was extremely hot. This was a 90d Canon battery so not a high discharge version that ships with the R5. I am going to guess most stills shooters will want 3 spare R5 OEM batteries just to shoot stills for fun. For work I would believe many more.

Edited on Jul 30, 2020 at 08:54 PM · View previous versions



Jul 30, 2020 at 08:52 PM
Dj R
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p.1 #2 · R5 stills overheating


Interesting


Jul 30, 2020 at 08:54 PM
aae991
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p.1 #3 · R5 stills overheating


This is concerning. How many shots had you taken when this happened? Did everything start back up when you replaced the battery?


Jul 30, 2020 at 09:06 PM
arbitrage
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p.1 #4 · R5 stills overheating


So you got the heat warning usually associated with video while only shooting stills and then the camera shut down and wouldn't let you shoot anymore? How soon after could you shoot again?




Jul 30, 2020 at 09:09 PM
Jesse Evans
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p.1 #5 · R5 stills overheating


Hmmm... starting to think that low inventory may have been a blessing in disguise.


Jul 30, 2020 at 09:10 PM
WarrenL
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p.1 #6 · R5 stills overheating


Strange. I shot with it for 2 hours continuously this afternoon. I took over 1200 photos in 32 Celsius sun, with mechanical shutter and electronic shutter. I had 2 x LPE6 batteries in the grip. 57 and 58% charge showing.

No issues at all. Loving the camera


Edited on Jul 30, 2020 at 09:51 PM · View previous versions



Jul 30, 2020 at 09:50 PM
Zenon Char
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p.1 #7 · R5 stills overheating


"I shot 1220 images (H+, 12fps mechanical shutter) and had 29% battery left".

https://www.fredmiranda.com/forum/topic/1656877/0#15300186



Jul 30, 2020 at 09:50 PM
Andrew J
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p.1 #8 · R5 stills overheating


arbitrage wrote:
So you got the heat warning usually associated with video while only shooting stills and then the camera shut down and wouldn't let you shoot anymore? How soon after could you shoot again?



I see a flame in the upper viewfinder. It was very hot out but a dozen different cameras used at that location in over 10 years and never had one shut down from heat.



Jul 30, 2020 at 09:58 PM
mdvaden
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p.1 #9 · R5 stills overheating


Andrew J wrote:
I see a flame in the upper viewfinder. It was very hot out but a dozen different cameras used at that location in over 10 years and never had one shut down from heat.


Somebody above, asked how many shots you took.

Was there a reason you chose not to use the R5's own battery to see how that component worked too?




Jul 30, 2020 at 10:04 PM
Zenon Char
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p.1 #10 · R5 stills overheating


Andrew J wrote:
I see a flame in the upper viewfinder. It was very hot out but a dozen different cameras used at that location in over 10 years and never had one shut down from heat.


Could it have been the 90D battery? When it comes to electric power tools it is bad for them to have less current than they require. I'm not an electrical engineer so this is just a crazy out of the box thought. While the battery is compatible perhaps just for short usage as a fill in?



Jul 30, 2020 at 10:08 PM
Andrew J
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p.1 #11 · R5 stills overheating


aae991 wrote:
This is concerning. How many shots had you taken when this happened? Did everything start back up when you replaced the battery?


I was shooting very little but locked on a stationary bird off and on for an hour using the viewfinder in high rate setting.



Jul 30, 2020 at 10:13 PM
Andrew J
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p.1 #12 · R5 stills overheating


mdvaden wrote:
Somebody above, asked how many shots you took.

Was there a reason you chose not to use the R5's own battery to see how that component worked too?



I just got the camera and believed my other batteries would work but for not as long. I got a blinking H in the viewfinder with the Canon 90d batteries and that is really bad for me to put up with.



Jul 30, 2020 at 10:17 PM
Andrew J
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p.1 #13 · R5 stills overheating


WarrenL wrote:
Strange. I shot with it for 2 hours continuously this afternoon. I took over 1200 photos in 32 Celsius sun, with mechanical shutter and electronic shutter. I had 2 x LPE6 batteries in the grip. 57 and 58% charge showing.

No issues at all. Loving the camera


I don't have a grip so the battery was inside my camera getting hot. Did you have your viewfinder on high refresh? I did and it looked amazing.



Jul 30, 2020 at 10:20 PM
bobbytan
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p.1 #14 · R5 stills overheating


I am thinking that the cancellation of my pre-order at the 11th hour could have been a blessing in disguise if the stills shooting overheating issue is true. But I find this to be implausible, as they would normally test a new camera’s performance in extreme conditions/temperatures.

Jesse Evans wrote:
Hmmm... starting to think that low inventory may have been a blessing in disguise.


Edited on Jul 30, 2020 at 10:25 PM · View previous versions



Jul 30, 2020 at 10:21 PM
Jesse Evans
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p.1 #15 · R5 stills overheating


The LP-E6N and the LP-E6NH are both 7.2V batteries, the only difference is their capacities which differ by 265mAH, with 1865mAH from the LP-E6N and 2130mAH from the LP-E6NH.

It is extremely unlikely that the battery plays a significant role in this problem.



Jul 30, 2020 at 10:22 PM
Zenon Char
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p.1 #16 · R5 stills overheating


Andrew J wrote:
I just got the camera and believed my other batteries would work but for not as long. I got a blinking H in the viewfinder with the Canon 90d batteries and that is really bad for me to put up with.


Yes that would suck not to be able to use batteries that are kicking around. What is condition of your 90D battery,



Jul 30, 2020 at 10:23 PM
Andrew J
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p.1 #17 · R5 stills overheating


Jesse Evans wrote:
The LP-E6N and the LP-E6NH are both 7.2V batteries, the only difference is their capacities which differ by 265mAH, with 1865mAH from the LP-E6N and 2130mAH from the LP-E6NH.

It is extremely unlikely that the battery plays a significant role in this problem.


I believe the new Canon batteries are rated for a higher discharge. The regular Canon battery could not keep up with how fast it was being discharged. This is going to make a lot of extra heat.



Jul 30, 2020 at 10:29 PM
JaimitoFrog
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p.1 #18 · R5 stills overheating


Maybe a QA problem. Let's wait and see what others find. Like that review of the A7S3 heat shutdown before R5 did. Could be isolated problem on one unit.


Jul 30, 2020 at 10:29 PM
rscheffler
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p.1 #19 · R5 stills overheating


aae991 wrote:
This is concerning. How many shots had you taken when this happened? Did everything start back up when you replaced the battery?

Andrew J wrote:
I was shooting very little but locked on a stationary bird off and on for an hour using the viewfinder in high rate setting.


If you could fully describe the state of the camera for that hour, it would help build a better idea of what the cause(s) might be. I.e. was the camera on and running the whole time, did it sleep, lens used, was AF running, etc.

I could imagine a stressor would be it running a fair amount in standby at a moment's notice ready to shoot. Such a scenario could be like recording video but without the additional heat of writing to the card.



Jul 30, 2020 at 10:30 PM
Zenon Char
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p.1 #20 · R5 stills overheating


Andrew J wrote:
I believe the new Canon batteries are rated for a higher discharge. The regular Canon battery could not keep up with how fast it was being discharged. This is going to make a lot of extra heat.


Same as flash batteries.



Jul 30, 2020 at 10:32 PM
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