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Archive 2020 · Photoshop does not support Canon HEIF files

WarrenL
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p.1 #1 · p.1 #1 · Photoshop does not support Canon HEIF files

I have been waiting since I got my 1DXIII in February to be able to open HEIF files in Photoshop. So for everyone looking to use the HEIF files option in the R5 and R6, you will have to find another imaging application. I amusing the latest version on a Mac V21.2.1

Bad show from Adobe. I have called tech spot several times, with them just pointing me to the Photoshop support document for supported file formats: https://helpx.adobe.com/ca/photoshop/using/file-formats.html

the .HIF file is greyed out when I try to open it.

https://actionpix.ca/Galleries/PS-21.2.1.jpg

Jul 22, 2020 at 07:12 PM

numbertwo
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p.1 #2 · p.1 #2 · Photoshop does not support Canon HEIF files

Could you please share some files for us to test?
Lightroom can open my iPhone X heif files, maybe try to change extension to .heif or .heic ?

Jul 23, 2020 at 12:24 AM

WarrenL
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p.1 #3 · p.1 #3 · Photoshop does not support Canon HEIF files

numbertwo wrote:
Could you please share some files for us to test?
Lightroom can open my iPhone X heif files, maybe try to change extension to .heif or .heic ?

Yes, LR does support the .HIF file, but PS does not.

Here is a .HIF file

http://actionpix.ca/Galleries/PS-test.HIF

Jul 23, 2020 at 02:03 AM

melcat
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p.1 #4 · p.1 #4 · Photoshop does not support Canon HEIF files

I'm fairly sure from memory that PS v20 did support HEIF (from my iPhone 7), but I had to rename them to .hif. I remember being annoyed about it. (Sorry, I don't have convenient access to my Ps machine at the moment.)

Have you tried right-clicking (control-tapping) a .hif file in Finder and opening with Photoshop? Or opening from Bridge? The last was probably what I did.

Jul 23, 2020 at 02:21 AM

koenkooi
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p.1 #5 · p.1 #5 · Photoshop does not support Canon HEIF files

WarrenL wrote:
Yes, LR does support the .HIF file, but PS does not.

Here is a .HIF file

http://actionpix.ca/Galleries/PS-test.HIF

I download that and noticed the following:

Finder.app shows the thumbnail
Quick-look via space-bar also works
Preview.app refuses to open it
Renaming it to PS-test.heif makes Preview.app open it
Renaming it to PS-test.heif makes Photoshop open it

So it looks like both Preview.app and Photoshop are still stuck in the last century by looking only at the extension instead of probing the header.

Jul 23, 2020 at 02:30 AM

evertdoorn
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p.1 #6 · p.1 #6 · Photoshop does not support Canon HEIF files

PS can open iphone heif images for a long time now, so indeed it's the extension perhaps

Jul 23, 2020 at 02:41 AM

numbertwo
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p.1 #7 · p.1 #7 · Photoshop does not support Canon HEIF files

In my case, photoshop works after renaming to heif, but Lightroom still doesn't.

Jul 23, 2020 at 02:50 AM

WarrenL
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p.1 #8 · p.1 #8 · Photoshop does not support Canon HEIF files

koenkooi wrote:
I download that and noticed the following:

Finder.app shows the thumbnail
Quick-look via space-bar also works
Preview.app refuses to open it
Renaming it to PS-test.heif makes Preview.app open it
Renaming it to PS-test.heif makes Photoshop open it

So it looks like both Preview.app and Photoshop are still stuck in the last century by looking only at the extension instead of probing the header.

This is why I love following FM Forums! You learn something new every day. Thanks for the advice, I can now use HEIF files one met 1DXIII and soon to be R5.

Jul 23, 2020 at 05:28 AM

highdesertmesa
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p.1 #9 · p.1 #9 · Photoshop does not support Canon HEIF files

Instead of renaming them, have you tried switching the drop-down menu in the PS open dialog window from "All Readable Documents" to "All Documents"?

Jul 23, 2020 at 06:12 PM

melcat
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p.1 #10 · p.1 #10 · Photoshop does not support Canon HEIF files

I've tried it now on HEIF from my iPhone with Ps v20 and Mojave:

- Ps can open .heif and .heic, but not .hif, and does so directly rather than with Camera Raw.
- Bridge shows thumbnails for .hif, .heif and .heic, but cannot "Open" .hif as no application has registered itself to do so. On the system: Ps, DXO, Preview, but not Lr.
- Finder shows thumbnails of .heif and .heic, but not .hif.

I would say this behaviour is correct. The preferred extensions are .heif and .heic, and .hif (or .HIF) is just a nonstandard hack for 8.3 file names. According to Wikipedia, .heic implies a particular codec.

The suggestion above that applications should inspect the file to decide what its type is is not how macOS and its applications work, nor should it be.

So I would say you should alter your ingestion to rename the files from .HIF to .heif for a start.

(I also tried opening the PS-test.hif file; once renamed to PS-test.heif I just saw all white pixels in both Ps and Preview. But bear in mind neither is the latest version.)

Jul 24, 2020 at 06:43 AM

DaveGershon
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p.1 #11 · p.1 #11 · Photoshop does not support Canon HEIF files

I experienced the same behavior after the rename. Not recognized in the LR Import.

Aug 27, 2020 at 02:15 PM


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