I’m having unusual issues with my Z6 and I’m wondering if anyone else is having similar issues. I couldn’t find any answer anywhere.
It’s a two fold issue. I have installed the version 2 FW and the camera is not in the service advisory.
First when recording sometimes my camera will stutter (if this a right term). At the middle of recording the screen or viewfinder show the video with skipping frames, like time lapse while the video is recorded properly! This has happened at 4K 25 FPS and 4K 24 FPS. It feels like the camera cannot keep up with recording the footage and clear the buffer. If I turn off the camera it will wait to fully write the footage on memory card and then it will turn off (my understanding is it’s supposed to be like that) while the screen stutter continues the entire time. If I continue recording with the this issue happening, the camera won’t recover. I have to stop, turn it off and on again to resume recording.
Second problem is very similar but happens when taking photos, specifically in continues H mode with RAW. At the middle of the shoot the camera would freeze and stop responding while writing the photos on the memory card. After it finishes clearing the buffer, the shutter will stay closed and and shutter closed error pops asking to press shutter release to reset. Again pressing the shutter and turning the camera off solves the issue only after the buffer clears. Yesterday this happened three time in matter of 10 minutes.
I don’t know if it matters or not, but I had this issue with two different batteries. The one that came with the camera and a second genuine battery I got from my local camera store after the story of the fake batteries. Supposedly the battery from a new good batch. I initially thought it was an issue with power delivery. But it seems it is not. The memory card I use is a G series 64gb XQD. I haven’t tried other memory card since I only have on XQD at the moment.
This experience reminds me of running new software on 5 or 6 year old pc.
I sold my 4 year old D750 for this camera and I’m already regretting.
I don’t know anything about video, but how many frames are you shooting? When the buffer fills the camera has to stop and clear the buffer. Not sure why it left shutter closed, but that may or not be normal. Did you have to turn off camera after buffer emptied? If so, that is not normal.
gdsf2 wrote:
I don’t know anything about video, but how many frames are you shooting? When the buffer fills the camera has to stop and clear the buffer. Not sure why it left shutter closed, but that may or not be normal. Did you have to turn off camera after buffer emptied? If so, that is not normal.
This happened both after shooting 4 or 5 frames and also after shooting 200 or so frames. I know the camera will slow down or maybe even stop to empty the buffer, but this is different. The camera freezes completely and then the shutter error happens. When buffer fills I never get a shutter closed error.
gdsf2 wrote:
... Did you have to turn off camera after buffer emptied? If so, that is not normal. I did turn off the camera but I think I didn’t need to. Just resetting the shutter would solve the problem. But while recording video I had to turn it off.
turbodude wrote:
Where did you buy the g series xqd card? Are you shooting 14bit raw? How many frames are you shooting?
I got the memory card with camera as a package from B&H.
I do shoot 14 bit so Continuous H will be 5.5 FPS if I’m not wrong. However, I don’t press the shutter and go. I try not to exceed 3 frames per burst except in rare occasions. This problem happened with my usual shooting style.
The symptoms you describe sound like the XQD card may have bad NAND cells, which will cause it to slowdown as it attempts retries and remapping around the cells. I've seen this symptom across multiple camera models (including Canon and Sony) when the media card is bad.
snapsy wrote:
The symptoms you describe sound like the XQD card may have bad NAND cells, which will cause it to slowdown as it attempts retries and remapping around the cells. I've seen this symptom across multiple camera models (including Canon and Sony) when the media card is bad.
snapsy wrote:
The symptoms you describe sound like the XQD card may have bad NAND cells, which will cause it to slowdown as it attempts retries and remapping around the cells. I've seen this symptom across multiple camera models (including Canon and Sony) when the media card is bad.
This makes sense. First time I had this issue the memory card was about 1/3 full and the most recent experience few days ago happened after memory was more than half full. I've had similar memory cell failure on SSDs before. It's the only thing I haven't tried mainly because of associated cost.
I'll get a new card today and will try to recreate the issue. Hope this solves it.
I got a new memory card and formated it in the camera and same thing happened again. This eliminates the problem with memory card. Only thing left is to contact Nikon for warranty service.
I forgot to mention this problem has happened in AF-C with eye autofocus.
When buffer fills I never get a shutter closed error.