Looking at buying a Refurbished 7d from Adorama.My concern is if this is refurbished by Canon or not? It states it is covered by a 1 year Adorama Warranty. Never bought from Adorama and am concerned. Anyone ever bought a refurbished camera from them?
JimClark wrote:
Looking at buying a Refurbished 7d from Adorama.My concern is if this is refurbished by Canon or not? It states it is covered by a 1 year Adorama Warranty. Never bought from Adorama and am concerned. Anyone ever bought a refurbished camera from them?
All refurbished Canon units sold by Adorama Camera come with a 12-month return-to-Adorama warranty and are factory refurbished by the manufacturer, for example, Canon cameras are refurbished at their manufacturing plant in Newport News, VA.; the room that houses Canon’s entire refurb process is said to be completely dust-free, and with every employee working in there being required to wear special booties! The warranty we give covers anything the manufacturers warranty covers for a new unit, including shutter defects.
They will have been checked over by the manufacturer by hand, inspected very thoroughly, diagnosed, and calibrated by experienced technicians, and could therefore turn out to be more dependable than a new item - which will only have been checked by a process of systematic quality control protocol (ie by random sampling as it comes off the conveyor belt).
Refurbs can have simply been pulled from the production line if something appears faulty, or if they haven’t passed the final inspection. Most of the time it is a very minor issue that needs correcting, nevertheless, once it is pulled from the normal flow of production, it gets flagged as a refurbished model, so you may get a unit straight from the factory that has never been used. (I have two myself, and for sure they were both factory-fresh!)
A refurb may also be an ex-store demo, possibly used in field tests or sales displays, or it may have been ordered in error and returned to the retailer (who can't then sell it as 'new' so it has to be sent back to the manufacturer for refurbishment).
All other refurbs sold by Adorama come with a 90-day return-to-manufacturer warranty.
In addition, Refurbs come into us with the firmware updates and latest fixes which were carried out at whatever stage it was at when we took delivery.
If you need additional firmware updates you can download them, but for any hardware fixes the unit would have to be sent to Canon.
[By the way, if you send a camera (any camera) to Canon for any hardware work, they will always update the firmware].
As to the individual history of a single item, the honest answer is we have no way of knowing. Refurbished equipment is not like new inventory; the manufacturers contact us when they have a batch to sell, and the availability is unpredictable. However, if you were to ask my personal opinion on whether the equipment that Adorama offers as refurbished is typically less than a year old, based on the regularity with which we receive batches, I'd be inclined to think it is all relatively new.
I hope this helps, but you are most welcome to email me directly: [email protected] if you need additional information or advice
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