I observed the typical shutter bounce indication (lighter image edge) from one of my bodies at 1/2000 at higher. I don't normally use such high speeds so perhaps that has been a problem for a while. What is your experience with the failure mode with continued use? How long does it take to have fixed and what is the cost of replacement?
I recommend that you provide samples in case they don't see the problem at first inspection. I had that happen with my 1Ds2, which failed prematurely and deteriorated rapidly once the fault first appeared. It's now on its third shutter.
Also explain that the problem is most evident at highest shutter speeds (assuming that is in fact the case).
EB-1 wrote:
I observed the typical shutter bounce indication (lighter image edge) from one of my bodies at 1/2000 at higher. I don't normally use such high speeds so perhaps that has been a problem for a while. What is your experience with the failure mode with continued use? How long does it take to have fixed and what is the cost of replacement?
Thanks, EBH
Sorry to hear this happen to you. How many shots you actually have with this body?
I'm not sure, but well under 100K. The shutter was replaced and the body returned to me in exactly one week including shipping both ways. That is not bad service for $209 + tax and shipping charges. I'll test it on Sunday.
EB-1 wrote:
I'm not sure, but well under 100K. The shutter was replaced and the body returned to me in exactly one week including shipping both ways. That is not bad service for $209 + tax and shipping charges. I'll test it on Sunday.
EBH
Why $209+tax for well under 100K should it be last for 300K
It's funny that everyone has a different experience. I had a 1DsIII shutter fail last year with about 70,000 clicks on it. CPS told me the normal price was $180 but they were going to charge me $90 instead because, even though it was out of warranty, it was far too soon for it to fail. So I guess I got a partial warranty.
Alan321 wrote:
I recommend that you provide samples in case they don't see the problem at first inspection. I had that happen with my 1Ds2, which failed prematurely and deteriorated rapidly once the fault first appeared. It's now on its third shutter.
Also explain that the problem is most evident at highest shutter speeds (assuming that is in fact the case).
In short, give them no excuse to miss the fault.- Alan
I shoot at lot of action at shutter speeds of 1/1000 and more. I was getting less than 70,000 clicks out of a shutter. Had to let the 1D2 go after the third shutter.
How old are these cameras that are prematurely failing? If I had an SLR shutter fail, well below rated spec., that was only a few years old I'd demand it be fixed under warranty. I don't know what the situation is in Europe or the US but I know they'd be legally obliged to do it under warranty here.
The shutters may be "rated" to 300,000 shots but thats not guarantee that they will last to their rated number of actuations.
I have had a 1DII go at about 65,000 and a few others that have done well over what they are rated to. One of the original 1D bodies at a former workplace of mine had the shutter finally fail at 622,000 shots.. It seems to be to be inconsistent.
My 1Ds III is having a shutter replaced at the moment, and i wish i lived in the US, here the standard price for a shutter replacement on on a 1 series is $750..
coranda wrote:
How old are these cameras that are prematurely failing? If I had an SLR shutter fail, well below rated spec., that was only a few years old I'd demand it be fixed under warranty. I don't know what the situation is in Europe or the US but I know they'd be legally obliged to do it under warranty here.
US warranty is 1 year irrespective of usage and my body is about 4 years old.
I can't help but wonder if there is any possible consistency to the inconsistency (not that we'd have any real way to know). In other words, are there factors that influence how reality plays out vs expectation such as what range of shutter speeds are most often used. For example if you are a heavy sports shooter and tend to burst fire at higher shutter speeds would your result be any different after several years from a single shot, comparatively low speed landscape person ? Or are Canon's estimated ratings 100% independent of use and environmental factors and it's all just chalked up to luck ? Based on the threads I've seen here in the past I'm guessing there's nothing we can correlate but I'm still curious why there's such variation.
Sounds like you got great service from CPS anyway which gives me more confidence if my shutter ever goes.
should it be last for 300K 