1D Mark3 Fix is in!

Moderated by:

FM Forum Rules
Canon SLRs, primes, and zooms lenses reviews

FM Forums \| Canon-mount SLRs \| Join Upload & Sell	Search Used
1 2 3 … 11 12 end

Archive 2007 · 1D Mark3 Fix is in!

Wickedfn4u
Offline
Upload & Sell: On

p.1 #1 · 1D Mark3 Fix is in!

Just got off with Canon and they will be issuing a recall on effected cameras. They do not have the part but I would call in and get on the list. They will call when they have the parts in for the repair! They said they will call and then send a label for shipping on this. 1-800-828-4040 and follow the prompts. Tell them you have the M3 with the focus issue and heard there is a hardware fix you want to get in on.

Oct 17, 2007 at 10:47 PM

BuLLets
Offline
Upload & Sell: On

p.1 #2 · 1D Mark3 Fix is in!

Really? Any idea when the fix was in on new production models? What the cut off date is?

Edited by BuLLets on Oct 21, 2007 at 07:56 AM GMT

Oct 17, 2007 at 10:52 PM

Wickedfn4u
Offline
Upload & Sell: On

p.1 #3 · 1D Mark3 Fix is in!

They did not have that, when I told him scuttle was there was a hardware fix he had to go confirm. So I don't think they know when the SN# cutoff would be.

Oct 17, 2007 at 10:55 PM

Sam Bennett
Offline
Dedicated FM
Upload & Sell: On

p.1 #4 · 1D Mark3 Fix is in!

Any idea if it's a design flaw (presumably effecting everyone) or a production flaw (presumably effecting a smaller number of people). I can't honestly say I've noticed the issue with my camera, but I don't use long teles with AI Servo, so I've been hesitant to jump to conclusions about it.

Oct 17, 2007 at 11:23 PM

Adam Radford
Offline
Upload & Sell: Off

p.1 #5 · 1D Mark3 Fix is in!

Sam Bennett wrote:
Any idea if it's a design flaw (presumably effecting everyone) or a production flaw (presumably effecting a smaller number of people). I can't honestly say I've noticed the issue with my camera, but I don't use long teles with AI Servo, so I've been hesitant to jump to conclusions about it.

well why not get it fixed either way?

Oct 17, 2007 at 11:26 PM

Sam Bennett
Offline
Dedicated FM
Upload & Sell: On

p.1 #6 · 1D Mark3 Fix is in!

Oct 17, 2007 at 11:31 PM

CyberDyne
Offline
Upload & Sell: Off

p.1 #7 · 1D Mark3 Fix is in!

The word is that it is the submirror assembly that needs to be replaced,. a true hardware fix.

As of now I have only seen posts on forums, not called in myself, so can;t confirm validity of the reported cause.

Oct 17, 2007 at 11:32 PM

Valerie S
Offline
Upload & Sell: Off

p.1 #8 · 1D Mark3 Fix is in!

I knew this would happen:

http://www.fredmiranda.com/forum/topic/579781/5#5073572

Just as I predicted, I ordered a 40D this morning to tide me over until an announcement was made. You folks owe me one

Oct 17, 2007 at 11:32 PM

EMC 2
Offline
Upload & Sell: Off

p.1 #9 · 1D Mark3 Fix is in!

Good girl Val'

Oct 17, 2007 at 11:36 PM

meridian
Offline
Upload & Sell: Off

p.1 #10 · 1D Mark3 Fix is in!

Adam Radford wrote:
Sam Bennett wrote:
Any idea if it's a design flaw (presumably effecting everyone) or a production flaw (presumably effecting a smaller number of people). I can't honestly say I've noticed the issue with my camera, but I don't use long teles with AI Servo, so I've been hesitant to jump to conclusions about it.

well why not get it fixed either way?

I think Sam is referring to two different types of problems. A production flaw would be a result of a defect in the manufacturing process ("production"). Such a defect could have existed for some units and then been fixed (known or unknown fix) such that later units are not affected. A design flaw would be unaffected by the manufacturing process (e.g., manufacturing flaws) as the root cause of the problem is an "unintended feature" (i.e., bug) in the design. All units would be affected by a design flaw. One would hope that discovery of a design flaw would result in a halt to production until the flaw was fixed, and changes to the production processes before resuming.

Oct 17, 2007 at 11:36 PM

Jim Victory
Offline
Dedicated FM
Upload & Sell: On

p.1 #11 · 1D Mark3 Fix is in!

I hope it all pans out and this solves the problem.

I too bought a 40D to hold me over before adding another mKIII to my bag. I would have liked to have bought another one by now but not until the fix was in.

Jim

Oct 17, 2007 at 11:58 PM

72chevelle454
Offline
Dedicated FM
Upload & Sell: Off

p.1 #12 · 1D Mark3 Fix is in!

Jim Victory wrote:
I hope it all pans out and this solves the problem.

I too bought a 40D to hold me over before adding another mKIII to my bag. I would have liked to have bought another one by now but not until the fix was in.

Jim

Jim do you find the 40d capable of focusing as well as the MIII, we tried one along side our MIII's and it did not seem to do much better, I understand that it is a much lower end camera. I was just curious as to your experience with it. Mainly in AI-Servo only.

Thanks

Oct 18, 2007 at 12:03 AM

nathanlake
Online
Dedicated FM
Upload & Sell: On

p.1 #13 · 1D Mark3 Fix is in!

Valerie S wrote:
I knew this would happen:

http://www.fredmiranda.com/forum/topic/579781/5#5073572

Just as I predicted, I ordered a 40D this morning to tide me over until an announcement was made. You folks owe me one

So Valerie....what do you think about the 3rd horse in the second race at Santa Anita?

Oct 18, 2007 at 12:06 AM

CyberDyne
Offline
Upload & Sell: Off

p.1 #14 · 1D Mark3 Fix is in!

:lol:

thanks for solving this for us Valerie!

FYI I just got off the Phone With Canon USA and this is the real deal.

My Own Mark III which was in service in August did not receive this new fix, so I too am on the list.
So thanks to all the nay sayers that told us we did not know how to use our cameras,. that was some very helpfull input!

Oct 18, 2007 at 12:10 AM

John Ferguson
Offline
Upload & Sell: Off

p.1 #15 · 1D Mark3 Fix is in!

Just got off the phone. The service rep said there was not a "recall" but they would notify me when it was time to send the camera. He said they would evaluate my camera and "if" there was a problem they would repair it. He took my serial number and description of problem. They may not all be on the same page yet but let's hope this puts any problem to rest.

Oct 18, 2007 at 12:14 AM

madmax200
Offline
Upload & Sell: On

p.1 #16 · 1D Mark3 Fix is in!

The fat lady aint sung yet!

Oct 18, 2007 at 12:14 AM

Wickedfn4u
Offline
Upload & Sell: On

p.1 #17 · 1D Mark3 Fix is in!

What they told me it sounds like it was all the cameras before X and those after are ok.

Oct 18, 2007 at 12:26 AM

stuuke
Offline
Upload & Sell: On

p.1 #18 · 1D Mark3 Fix is in!

They will probably wait to drop the price until after I order mine.

Oct 18, 2007 at 12:27 AM

bcaslis
Offline
Upload & Sell: Off

p.1 #19 · 1D Mark3 Fix is in!

John Ferguson wrote:
Just got off the phone. The service rep said there was not a "recall" but they would notify me when it was time to send the camera. He said they would evaluate my camera and "if" there was a problem they would repair it. He took my serial number and description of problem. They may not all be on the same page yet but let's hope this puts any problem to rest.

I called also and that sounds exactly like what I was told also. Guess we will have to wait and see.

Oct 18, 2007 at 12:27 AM

patconva
Offline
Upload & Sell: Off

p.1 #20 · 1D Mark3 Fix is in!

Great scoop folks ...nothing on RG's website about this.

Now, I can't decide if I want mine to be before or after the X number. After the X number and I'll have to take the blame for the OOF shots.

Oct 18, 2007 at 12:41 AM

Kier
Offline
Upload & Sell: Off

p.1 #21 · 1D Mark3 Fix is in!

It's about time, Canon!

Oct 18, 2007 at 12:44 AM

CyberDyne
Offline
Upload & Sell: Off

p.1 #22 · 1D Mark3 Fix is in!

For all those that told us "it's the settings stupid".....

-= " It was The Sub-Mirror Assembly Stupid! " =-

Oct 18, 2007 at 12:51 AM

Ron Hew
Offline
Upload & Sell: Off

p.1 #23 · 1D Mark3 Fix is in!

CyberDyne wrote:
For all those that told us "it's the settings stupid".....

-= " It was The Sub-Mirror Assembly Stupid! " =-

Ditto but maybe they are having the newer camera (after X) so do not understand the real issue of ours

Oct 18, 2007 at 12:54 AM

Rampai65
Offline
Upload & Sell: Off

p.1 #24 · 1D Mark3 Fix is in!

CyberDyne wrote:
For all those that told us "it's the settings stupid".....

-= " It was The Sub-Mirror Assembly Stupid! " =-

Same sentiments EXPRESSED HERE

Oct 18, 2007 at 12:54 AM

Wickedfn4u
Offline
Upload & Sell: On

p.1 #25 · 1D Mark3 Fix is in!

you know I used this example to a person that said they were not having a problem but the longest lens they used was a 24-105.

I got a recall/repair notice for my Chevy 2nd row middle seat belt. Said that it could fail during an accident. Well mine showed no signs of failure. I put it on and click it locked. The only way I would know I had a failure was to get in an accident to test it. Just because I never tested it does not mean it was not defective too.

So if you never used the camera like I did with the equipment I did and in the conditions I was under you would also say it was not defective. Do I feel vindicated, no, I knew something was up using my M2 right next to it and getting the shots I expected. I am happy it will (hoping) be as good or better than my M2. It has to be better there is so much to like about this camera aside from the focus.

Oct 18, 2007 at 01:05 AM


FM Forums \| Canon-mount SLRs \| Join Upload & Sell 1 2 3 … 11 12 end