mpaul73 wrote:
I will insist they refund me for overnight shipping.
There is no question but that we would do so!
davidnholtjr wrote:
There is a cut off time for one day shipping which I think is 1PM.
Mon-Thurs it is 6pm (see above)
davidnholtjr wrote:
Also, someone best be at home when UPS comes to sign for the package. Because Adorama will not let you change the delivery so you can pick it up.
Not true; you can email me or call customer service to arrange ID verification prior to pick-up. What we can no longer allow is for individuals to call UPS to change those arrangements themselves (B&H have the same rule), due to the number of packages that were collected fraudulently in the past.
TEASER wrote:
Adorama is at fault and Shit happens and it could have happened from any of the top resellers out there.
Either an individual salesman messed up, or the UPS truck didn\'t appear on time. The whole of the workforce are not to blame!
Roy_H wrote:
Yea - Helen will get your shipping refunded and she is the reason I shop now at Adorama almost exclusively.
Thank you
Roy_H wrote: I suspect Phone Orders go through a separate screening and approval which can take longer and the salesperson has no control over that approval.
\'phone and web orders actually go hrough the same process.
Dec 20, 2009 at 02:03 AM
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