I priced my configuration at newegg as if I would build it myself. You know what? The price was the same from AVADirect to the dollar. Plus they build it and give me a 3 year warranty on parts and labor.
I kid you not.
I looked at CyberPower too, Tom, but try getting a little help over the phone for advice. All I was told was go to the configurator and order the darn computer and be done with it. The difference between these 2 companies in this regard was day and night. On the other hand, Puget Computers were just as fantastic with pre-sales help as was AVA, just leave a message or e-mail them your questions, and they would call back very quickly with comprehensive answers. Their prices were slightly higher than AVA and they have nowhere near the vast options for components as AVA.
So although it looks like CyberPower has been doing a little better recently, I didn\'t like reading that their communications with customers was shoddy at times and getting replacement parts in a timely manner seemed to be a real challenge for them.
So in the end, I boiled it down to AVA and Puget.
Nicholas
www.copperhillimages.com
Nov 12, 2009 at 07:57 AM
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