The problem is that so called CANON REFURBISHED is not always REFURBISHED by Canon, especially for those w/o Canon 90 days warranty refurbished items, but with store 90 days warranty.
I had a conversation with Canon long time ago, and was told that some of the REFURBISHED work might be done by the third party.
So in your case, the SM-fix might be done during the refurbishing process if they really do their job, but not by Canon, so Canon don\'t have the record....
You may also call where you bought the camera as well, and see what\'s their story.
If Canon will check and do it free, of course with free shipping package as well, i would say just send it in for a piece of mind and easier sale in the future etc..
Good luck.
Nov 19, 2008 at 08:22 PM
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