I find it hit or miss with B&H shipping. In the worst case, they send the camera/lens carton in a larger box, with little to no packing, so that the inner carton bounces around in shipment and gets crumpled. It can be really annoying since, when I go to sell, the camera or lens, I need to reveal that carton damage in the photo's. That impacts both my ability to sell the item or the accepted price.
I have run a number of companies with large shipping departments. Speaking from experience, there is absolutely no excuse for such negligence! My A7RVI is scheduled to arrive in a couple hours - hopefully, packed reasonably well.
On the positive side, I find B&H customer service to be outstanding, and, I really like the sophistication of their CRM/processing software.
Jun 05, 2026 at 08:51 AM
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