Is Novoflex, part of the MAC Group still in business?
I purchased a Novoflex adapter from a US authorized dealer, and I received the previous version adapter. I returned it to the dealer. I called Novoflex three times on three different days to find out if a newer version adapter was available and the call went immediately to voicemail.
I called technical support, pre sales support and their service department and left voicemail messages. Never a call back.
I’m getting tired of calling companies who probably have an offshore call center or at best a skeleton crew working from home who are multitasking and couldn’t care care less about the customer.
So what did I do, I called Leica service, asked several questions, ordered the Leica adapter from Tony at PopFlash. Problem solved
Aug 23, 2025 at 12:24 PM
Previous versions of bherman's message #16875988 « Is Novoflex still in business? »
