My wife and I repeatedly experienced a frustrating error message (with accompanying camera lock-up) on very cold/windy days in Churchill, Manitoba, early this month.
Our cameras were sitting on tripods in the middle of a mild arctic storm...lot's of sideways blowing snow with an accompanying wind. Temp was well below zero.
Specifically, when the camera was very cold and it went to sleep, upon trying to awake, the camera gave an error message, telling us that the battery was dead. But the battery was not dead. I'm back home now and the error will not repeat as we are now in warm(er) weather.
We could often turn the camera off, remove and reinsert the battery and the camera would often (but not always) decide that the battery was once again good.
The problem repeatedly occurred in both of our new R5 Mk II’s.
When one of the Mk II’s experienced the error, the supposedly dead battery would often work correctly in our other R5 Mk II and would always work in our R5 Mk I’s that we were also simultaneously using while in Churchill.
This situation only occurs when the R5 Mk II is being used in Very Cold weather!
And, this situation occurs both for the old (LP-E6NH) batteries as well as the new generation (LP-E6P) of batteries that Canon recommends for use in the R5 Mk II.
We are using the latest/current firmware (v 1.0.1).
Does anyone have a clue as to a fix for this issue?
My wife and I repeatedly experienced a frustrating error message (with accompanying camera lock-up) on very cold/windy days in Churchill, Manitoba, early this month.
Our cameras were sitting on tripods in the middle of a mild arctic storm...lot's of sideways blowing snow with an accompanying wind chill factor well below zero.
Specifically, when the camera was very cold and it went to sleep, upon trying to awake, the camera gave an error message, telling us that the battery was dead. But the battery was not dead. I'm back home now and the error will not repeat as we are now in warm(er) weather.
We could often turn the camera off, remove and reinsert the battery and the camera would often (but not always) decide that the battery was once again good.
The problem repeatedly occurred in both of our new R5 Mk II’s.
When one of the Mk II’s experienced the error, the supposedly dead battery would often work correctly in our other R5 Mk II and would always work in our R5 Mk I’s that we were also simultaneously using while in Churchill.
This situation only occurs when the R5 Mk II is being used in Very Cold weather!
And, this situation occurs both for the old (LP-E6NH) batteries as well as the new generation (LP-E6P) of batteries that Canon recommends for use in the R5 Mk II.
We are using the latest/current firmware (v 1.0.1).
Does anyone have a clue as to a fix for this issue?
My wife and I repeatedly experienced a frustrating error message (with accompanying camera lock-up) on very cold/windy days in Churchill, Manitoba, early this month.
Our cameras were sitting on tripods in the middle of a mild arctic storm...lot's of sideways blowing snow with an accompanying wind chill factor well below zero.
Specifically, when the camera was very cold and it went to sleep, upon trying to awake, the camera gave an error message, telling us that the battery was dead. But the battery was not dead. I'm back home now and the error will not repeat as we are now in warm(er) weather.
We could often turn the camera off, remove and reinsert the battery and the camera would often (but not always) decide that the battery was once again good.
The problem repeatedly occurred in both of our new R5 Mk II’s.
When one of the Mk II’s experienced the error, the supposedly dead battery would often work correctly in our other R5 Mk II and would always work in our R5 Mk I’s that we were also simultaneously using while in Churchill.
This situation only occurs when the R5 Mk II is being used in Very Cold weather!
And, this situation occurs both for the old (LP-E6NH) batteries as well as the new generation (LP-E6P) of batteries that Canon recommends for use in the R5 Mk II.
Does anyone have a clue as to a fix for this issue?
Rick
Oct 31, 2024 at 10:14 AM
Previous versions of rickatfrillerdotcom's message #16675019 « Canon R5 Mk II - battery issue in cold weather »
