Re: A1 Firmware v 2.01 is out now. On the fence about installing it though. :)
_MacTwin_ wrote:
Excuse me, but why don't people who feel undecided about upgrading and are afraid of having problems with service go directly to the service center to upgrade their machine?
It is pointed out that upon delivery the operation of the wifi/bt module is found to be fully functional and, better yet a video is made to demonstrate.
If something goes wrong, the service center is obliged to intervene under warranty, even if the camera is no longer.
Unfortunately not so simple. I have spoken to Fixation in London who are Sony service agents suggesting exactly this and didn't get a clear answer as they sort of said that the camera could fail in the short time between the test and starting a firmware upgrade. I think they are wary of tacking responsibility when they may not be covered by Sony Japan. I have now asked Pro support what would happen if I send the camera into them where I get free shipping, sensor clean and firmware check so what would happen if they check all is okay and then something comes up after upgrade
Re: A1 Firmware v 2.01 is out now. On the fence about installing it though. :)
_MacTwin_ wrote:
Excuse me, but why don't people who feel undecided about upgrading and are afraid of having problems with service go directly to the service center to upgrade their machine?
It is pointed out that upon delivery the operation of the wifi/bt module is found to be fully functional and, better yet a video is made to demonstrate.
If something goes wrong, the service center is obliged to intervene under warranty, even if the camera is no longer.
Unfortunately not so simple. I have spoken to Fixation in London who are Sony service agents suggesting exactly this and didn't get a clear answer as they sort of said that the camera could fail in the short time between the test and starting a firmware upgrade. I think they are wary of tacking responsibility when they may not be covered by Sony Japan. I have now asked what would happen if I send the camera into Pro support where I get free shipping, sensor clean and firmware check so what would happen if they check all is okay and then something comes up after upgrade
May 05, 2024 at 06:18 AM
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