Abuttolph wrote:
What I stated was that I would not shop there for large purchases. This idea of taking two weeks to 30 days after receiving an item from the return shipper to get a refund is absurd. Having a large dollar item on one's credit card bill and not having it refunded promptly is just wrong.
I took a look at Amazon's return and refund policy after I posted my initial comment. Nowhere in there does it say that there is a price cutoff for the amount of time that it takes them to refund. There can be longer refund times for certain types of payment, which do not apply in my case. They state explicitly that they issue a refund within seven days of receiving the returned item. All of this stuff about it possibly taking 14 to 30 days is not part of their policy as stated in the info that I found.
Was this part of their return policy in place when you returned the item?
"After the carrier receives your item, it can take up to two weeks for us to receive and process your return. Certain items can take up to 30 days."
I've never had to wait more than 7 days for a refund even on expensive items, so I suspect this is a recent change.
Unfortunately, I've just found out about it and am in the same predicament - so far, no refunds for 3 1/2 weeks on a $1k monitor. I'll no longer deal with Amazon on large ticket items.
Giving this thread a bump for FM member who might not be aware of Amazon's shenanigans.
Dec 09, 2022 at 01:14 PM
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