So today, a lady at Fedex schooled me on my long-held belief that "declaring a value = insurance". She said "no, hon, that is not how it works. Fedex only insures things we pack ourselves. If you pack and drop boxes off with us, you can give us a declared value, which is our maximum liability in case your package is lost or damaged and you can prove it was caused due to our our negligence". Now, I was instantly in debate mode, but afterwards, I read about this on many sites and she was right about Declared value <> Insurance. Not sure about the part where Fedex insures if they pack, etc.
Is this common knowledge? Am I the last to find out? And if so, what do we mean when we say "Shipped Insured within CONUS"?
Jul 13, 2021 at 07:48 AM
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