Anybody out there have a Memento digital picture frame? Does it still work?
Hoping someone can help me with my dilemma.
As far as I know, the only large LCD digital picture frame with a 3:2 shape ---exactly the aspect ratio needed to properly display fullframe DSLR photos without cropping--- was a product out of Canada known as Memento. Memento was a gorgeous 35" 4K display, simply fantastic for exhibiting large numbers of images with eye-popping clarity. Its developers successfully launched the product in 2016 on Kickstarter. Soon after the company graduated to their own flashy website and seemed to be doing well.
One of the idiosyncrasies of this frame is that it must communicate with the company's server via internet in order to receive photos for display. There was no way to load photos directly on to the frame via a USB hookup, or a direct network connection to the photographer's laptop/wireless network at home. Instead, you had to install an app on your phone or tablet, connect briefly to the Memento to start the setup process, and then interact with the Memento server to upload your photos. No one liked this arrangement, but it worked...until the company behind Memento went out of business sometime in 2018 or 2019. They quietly stopped answering calls and emails and shut down their website. And, it appears, their servers were also shut down.
Planning ahead for an exhibit I was invited to give in May of 2020, I bought one of these frames "new in the box" from an eBay seller early in 2019. At that point it was not obvious that the company was dying. I had no need to unpack the frame right away, so it sat in my basement until now---last week, I finally decided it was time to stop procrastinating and develop a plan for my upcoming exhibit. So I unboxed the Memento, hoping to pack it with my photos... downloaded the app... started the setup process...only to discover that the frame cannot connect to the company server. It hangs with an error message to that effect, regardless of which version of their app I use (Android, iPad, Windows PC. I've tried all three).
So it appears the frame is now a very, very costly paperweight unless someone has a workaround, hack or some other solution. FYI, the frame has a USB 2.0 and USB 3.0 jack on the back, but those are its only inputs.
The ex-president of the company that developed Memento, a chap named David Lachance, has a Linkedin profile. I've written to him, asking for some help, and have not received a reply.
Anybody out there have a Memento digital picture frame? Does it still work?
Hoping someone can help me with my dilemma.
As far as I know, the only large LCD digital picture frame with a 3:2 shape ---exactly the aspect ratio needed to properly display fullframe DSLR photos without cropping--- was a product out of Canada known as Memento. Memento was a gorgeous 35" 4K display, simply fantastic for exhibiting large numbers of images with eye-popping clarity. It's developers successfully launched the product in 2016 on Kickstarter. Soon after the company graduated to their own flashy website and seemed to be doing well.
One of the idiosyncrasies of this frame is that it must communicate with the company's server via internet in order to receive photos for display. There was no way to load photos directly on to the frame via a USB hookup, or a direct network connection to the photographer's laptop/wireless network at home. Instead, you had to install an app on your phone or tablet, connect briefly to the Memento to start the setup process, and then interact with the Memento server to upload your photos. No one liked this arrangement, but it worked...until the company behind Memento went out of business sometime in 2018 or 2019. They quietly stopped answering calls and emails and shut down their website. And, it appears, their servers were also shut down.
Planning ahead for an exhibit I was invited to give in May of 2020, I bought one of these frames "new in the box" from an eBay seller early in 2019. At that point it was not obvious that the company was dying. I had no need to unpack the frame right away, so it sat in my basement until now---last week, I finally decided it was time to stop procrastinating and develop a plan for my upcoming exhibit. So I unboxed the Memento, hoping to pack it with my photos... downloaded the app... started the setup process...only to discover that the frame cannot connect to the company server. It hangs with an error message to that effect, regardless of which version of their app I use (Android, iPad, Windows PC. I've tried all three).
So it appears the frame is now a very, very costly paperweight unless someone has a workaround, hack or some other solution. FYI, the frame has a USB 2.0 and USB 3.0 jack on the back, but those are its only inputs.
The ex-president of the company that developed Memento, a chap named David Lachance, has a Linkedin profile. I've written to him, asking for some help, and have not received a reply.
Feb 23, 2020 at 07:06 PM
Previous versions of kgivens's message #15152302 « Anybody out there have a Memento digital picture frame? Does it still work? »
