Re: Disgusted with Zeiss Germany re locked Loxia 21 *** WARNI...
I assume this was a mistake on Zeiss' part, I am not inclined to believe it was on purpose, but that is because I have had very good experience with Zeiss Oberkochen (Germany).
Nonetheless a serious mistake in evaluating the problem with your Loxia 21.
I have registered all my Zeiss Loxia lenses for extended warranty of 3 years.
B.t.w. I may well be that the price quotation was not Zeiss': I once bought a second hand Makro Planar 100/2 at a camera store and it appeared that the front barrel had some play. Normally I send my Zeiss lenses directly to Zeiss, but in this case I returned it to the camera store, which in turn sent it to Zeiss. I got a 650,- euro price quotation, and was stunned.
I contacted someone I had often emailed with at Zeiss, and he gave me a much lower price quotation, which had also been given to the camera store. So it appeared the camera store felt fit to try and make a few extra euros over my back by charging me a much higher fee.... I asked my money back.
Chris
Jul 16, 2018 at 03:55 AM
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