NCAndy wrote:
Update on the 1Dx2 I have at Canon. I received a call from the CPS rep at the repair facility. When the second tech tried to clean the sensor it was scratched in the process. Thus the rep said Canon would replace the sensor at no cost to me. It worked out in this case for me, but I'm still concerned that there may be an underlying problem with debris or buildup on the sensor. I will probably send the body to Canon at much more regular intervals to make sure there is no further sensor buildup or issues.
I would call CPS back and ask them to check for internal wear while the have the camera apart for the sensor replacement. You don't want to have a brand new sensor installed only for the same part to continue to wear and cause issue all over again.
Feb 28, 2018 at 03:19 PM
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