I recently purchased a 5D mark IV that seemed to add a magenta cast to everything I shot. I normally shoot raw and figured it might be an Adobe issue with Lightroom, but I also tried Luminar and Capture One and had the same issue with them... everything was too magenta... both highlights and shadows. I tried different lenses, and tried shooting the same scene at the same exposure with different cameras and everything looked normal... except with the mark IV.
It turns out there is a small number of 5d mark IV's that have some sort of a sensor or board issue that causes them to have a strong magenta cast.
It happens under most lighting situations, but is especially noticeable when shooting under studio lights where normally you have a lot of control over the light color and quality.
I purchased the camera just a couple of weeks ago so the local dealer I purchased it from happily swapped it for another 5D mk IV that was not exhibiting the magenta issue and now everything is working fine.
Fortunately I found a couple of other examples online of folks that have had this same problem, because at first I thought I was going crazy...
So FYI, if it seems like the color is off on your 5D mark IV and it is too magenta, it probably is and you should get it replaced or repaired by Canon.
I recently purchased a 5D mark IV that seemed to add a magenta cast to everything I shot. I normally shoot raw and figured it might be an Adobe issue with Lightroom, but I also tried Luminar and Capture One and had the same issue with them... everything was too magenta... both highlights and shadows. I tried different lenses, and tried shooting the same scene at the same exposure with different cameras and everything looked normal... except with the mark IV.
It turns out there is a small number of 5d mark IV's that have some sort of a sensor or board issue that causes them to have a strong magenta cast.
It happens under most lighting situations, but is especially noticeable when shooting under studio lights where normally you have a lot of control over the light color and quality.
I purchased the camera just a couple of weeks ago so the local dealer I purchased it from happily swapped it for another 5D mk IV that was not exhibiting the magenta issue and now everything is working fine.
Fortunately I found a couple of other examples online of folks that have had this same problem, because at first I thought I was going crazy...
So FYI, if it seems like the color is off on your 5D mark IV and it is too magenta, it probably is and you should get it replaced or repaired by Canon.
Feb 08, 2017 at 10:20 PM
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