Chococat
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This is definitely a legitimate post, as I can affirm since I just got my camera back for the second time having Canon "adjust" the focus, to no avail. In my experience the 5d ii basically has a one point focusing system, and that point is decent but not stellar. The infuriating thing is that it is wildly inconsistent, even with the center point--it can hit one shot dead on, and then the very next shot, even on the same subject, the thing can't find water in the ocean. Yes, I understand and agree that the photographer needs to be responsible for focus--but as has been previously noted, this is not always possible in some situations, there are circumstances under which you must work quickly, and at those times the camera must be reliable. In my estimation, the 5d ii is not reliable at those times.
I became so perplexed by the focusing inconsistencies that I took all the lenses that I normally use and tested them on my film camera, an EOS 3 (which has quite a reliable focusing system). According to those tests, those lenses all are capable of focusing flawlessly, so the problem really is with my 5d ii.
Unfortunately the microadjustment control is not really a solution because the camera itself is so inconsistent--the amount of front or back focusing varies from shot to shot, and in some cases it is dead on, so the microadjustments provide no solution.
I was recently photographing for an article I was writing in South America; it was at a religious festival and I did not have time to baby the camera, and I wound up putting it in the bag and using the film camera instead--but I certainly didn't intend to pay $2700 for a camera that was buried in my bag while I a used EOS 3 I bought off of Craig's List for $50 did the real work.
I am kind of disgusted by the situation with the focus problems on that camera. I wish I had gone with Nikon or Sony instead. Still, I must admit the output of the 5d ii is sensational, but for me it is mostly a camera for situations in which you can be very deliberate, or focus it in live view on a tripod. In those situations it is superb. Shame on Canon for putting out a $2700 camera with the rinky dink focusing system they have on their entry level models. Even the 40d and 50d have better focusing systems. I think it is appalling that they want $2700 for a camera with a professional output, but if you further want a professional focusing system, you have to come up with a few thousand more, despite the fact they developed great focusing technology many, many years ago (as my EOS 3 consistently demonstrates).
As for customer service fixing the problem, they apparently have no interest. I live in Los Angeles, and the center is in Irvine so I take it in personally. I went down there last week, explained the situation thoroughly and asked them to look into it again. So I drop off the camera. and I got a call three hours later--yes, three hours--telling me my camera was fixed and ready to be picked up. Three hours? So in three hours they have gotten the camera to a tech, who has inspected it, tested it out, and done the necessary repairs? Umm . . . that somehow seemed unlikely, but that is what they claimed. I went down and picked up my camera, and not surprisingly it is exactly the same as it was before. Gee, next time maybe they will even keep it for a day or two, to make it at least seem like they are actually looking at it.
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i see their serious signatures all over the net 
