fredmiranda.com
Login

Moderated by: Fred Miranda
  New fredmiranda.com Mobile Site
  New Feature: SMS Notification alert
  New Feature: Buy & Sell Watchlist
  

FM Forums | Canon Forum | Join Upload & Sell

1              end
  

Archive 2007 · How do you know if you got a bad body/lens?

  
 
Roy Pertchik
Offline
• • • •
Upload & Sell: Off
p.2 #1 · How do you know if you got a bad body/lens?


fred mitcham wrote:
high end instruments vary from one copy to the next but one isn't better than another, they're just different, not defective. tones differ and musicians have their personal preferences.. but you'll never find a $2000 les paul with a crooked neck, thats not a subtle nuance, thats a defect.



Kind of a good point, but I'm not sure I would say they are just different; they can be better and worse too. Anyway, I'm just trying to illustrate the magnitude of the differences we are talking about: It's a small range. If a lens is a complete dud, you'll know it (like your crooked kneck guital analogy) But if a lens is normally functioning, there is still copy variation.

fred mitcham wrote:
what was wrong with the 3 lenses you bought that were unnacceptable?



Here is a wrie up of my 3 dud lenses from a while ago in another thread:

Out of the 9 lenses that have passed through my hands, in the last three years I had serious quality problems with three; 33%:

One absolute stinker was a 24-70 I got from Calumet. It back focused terribly. Nothing subtile about it, the pictures were visibly blurry. I brought it back with a test shot I made demonstrating the problem, and I gave a thorough explanation to the salesmen there because he was interested. He took it back with no problem. In the time I had it, I also decided I couldn't take the weight, so I exchanged it for a 24-105, which is good and sharp.

The second stinker was a 50 f1.4 The one I got had a very wobbly front section, and some rubbed off paint, and was very soft The truth is, I bought it (from B&H) and didn't use it for about 5 weeks, so by the time I noticed the flaws, it was beyond return. So I sent it to Canon. They said it had a broken traveler cam and fixed and returned it, and it's quite nice, though at 1.4, it's not as sharp as it is at 2.8. Still it’s what I think it’s supposed to be for a lens of this price.

The third stinker, I bought a 24 f1.4 in person from Adorama. They were a little pushy, but I understand they are a decent company to buy from. I used it a while and felt it was a little soft wide open, but, ok. After some time, I felt it was just unreasonably soft for a $1,100 lens so I started to seriously test and scrutinize it. I found it back focused, and sent it to Canon for calibration. It came back improved, but still didn't impress me. Then one day, I read that a not so infrequent problem with this lens is that the rear element sometimes has a billion little tiny air bubbles in it. I held mine up to the light, and sure enough, there was a galaxy of tiny bubbles in the glass. So I sent it back to Canon and pointed it out. They replaced the glass element, under warrantee, I assume recalibrated, and sent it back to me in less than 10 days or so. And now this is a very sharp little pup! F1.4 is very, very good, 2.0 and 2.8 are brilliant. Check yours for air bubbles.

The moral of the story: Out of 9 lens purchases from reliable dealers, 3 were seriously unacceptable. That's 33%. For this reason, I like to deal with a store face to face, because I don't want to risk having to do exchanges over the internet.

I will add that there is no question in my mind that the 50 f1.4, the one with the broken follower cam and the rubbed off paint, was a repackaged return. A camera store would be crazy to have a hassle free return policy if they didn't repackage and resell returned merchandise. But, I also think the number of enthusiasts who buy and scrutinize their gear is low in comparison to the huge number of consumers who go into even B&H and pop for a $1,000 lens and never scrutinize them. So the actual number of returned crap is probably a low percentage of what’s on the shelves. Still, it's there. But mostly, I think my experience bears out the assertion that Canon's QC is inconsistent and you really should buy face to face and test your gear.



Jan 22, 2007 at 07:26 AM
fred mitcham
Offline

Upload & Sell: Off
p.2 #2 · How do you know if you got a bad body/lens?


thanks


Jan 22, 2007 at 01:08 PM
rklepper
Offline
• •
Upload & Sell: Off
p.2 #3 · How do you know if you got a bad body/lens?


Camera companies are no different. It is just that people tend to be more vocal when they think they have gotten wronged (real or not) and when they think someone will listen. When we get perfection how often do we sing the praises to everyone that will listen?

Quality control always operates within acceptable limits.


fred mitcham wrote:
I've been reading up on things since I'm about to purchase my first DSLR and lens (30d 17-55) and I keep reading about people saying how they got a bad copy of a lens, or how they had to send it in for calibrating, or how it took three copies before they got a good one, or how they got a body that performed poorly or had problems and had to exchange it, etc..

Personally I find it absolutely shocking that people have to pay this much money for gear and have to suffer with this kind of hit and
...Show more



Jan 22, 2007 at 09:53 PM
claudermilk
Offline
• • • •
Upload & Sell: Off
p.2 #4 · How do you know if you got a bad body/lens?


Camm wrote:
i honestly think that way too many people on here are way to picky and invent the problems for themselves. (The old adage about going looking trouble - and you'll find it! comes into play)
If you take pictures and are happy with the results - everything is a-ok!


Going all the way back to page one. Agree totally with this. Too many people go looking for problems and most are probably thinking they are finding things that don't really exist. I don't dispute that there are *some* defective units that makes their way into the field, but there's no way it's as common as reading internet forums will make it sound.

Of all the Canon gear I have used including my own, borrowed, and rented (that makes up about 8 bodies, and probably over 30 lenses of varying age and abuse) I have seen exactly zero problem items. So, I pretty much ignore all the Chicken Littles running around the net and just go buy what gear I need. In the unlikely event I actually find a problem, well that's what warranties are for.



Jan 23, 2007 at 01:45 PM
1              end




FM Forums | Canon Forum | Join Upload & Sell

1              end
    
 

Welcome back
Log in to your account