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R5 Mk II EVF is still not what I consider to be normal

  
 
GreenHaven
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p.1 #1 · R5 Mk II EVF is still not what I consider to be normal


Gents:

I would really appreciate hearing from Canon itself and/or a very knowledgeable expert as to why my R5 Mk II camera body continues to have a blueish tint when I look through the viewfinder right from day one. I have a few more days until I am stuck with this product and its not returnable.

So, this past week I made the trip to visit the manager of the location (which is part of a regional retail chain) where this was purchased in order to demonstrate my particular concern.

I pointed it at a cream/white SUV. Picture only looked natural on the screen.

I pointed it at Black Mercedes, The front and most of the side looked black as expected, however the back quarter panel looked a darker navy blue. My eyes pretty much see things as they actually are.

Said manager didn’t see any color anomalies or didn’t admit to any.

His suggestion was that the weather sealing/stripping (or whatever word I should be using) around the factory eye-cup might be letting in ambient light somehow and that maybe I needed to buy the Canon ER-kE eyecup as a possible solution. If so, that isn’t my fault.

I tried to compare mine to a demo/test model however it wasn’t set up appropriately by the store.

So,in short/bottom line: why wouldn’t a new Canon customer when looking through a view finder/EVF on a $4,399 body see true and accurate color which would be a reasonable expectation?

Is this situation what a R5 Mk II customer can expect straight out of the box which was the case?

I don’t think this has anything to do with my white balance settings whether I have it on 5000k or AWB!

At this point it is frustrating.

Please, what is your personal experience with this model and why is it happening to me?

Thank you



May 30, 2026 at 11:20 PM
artsupreme
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p.1 #2 · R5 Mk II EVF is still not what I consider to be normal


The problem is either the camera or you. So return the camera and get a new one to determine where the problem lies. I have never heard of any such compliant about an EVF, especially a modern one like the R5II has, so if you do have a faulty one your replacement won't have this issue and you'll know it was the hardware.


May 30, 2026 at 11:31 PM
EB-1
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p.1 #3 · R5 Mk II EVF is still not what I consider to be normal


I've used 6 of those R5 IIs and have no such issues with the EVF. I've used about 7 of the R5 and believe it looks the same as the R5 II. I've not noticed any color issues and the EVFs are quite good.

EBH



May 31, 2026 at 12:04 AM
stanj
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p.1 #4 · R5 Mk II EVF is still not what I consider to be normal


GreenHaven wrote:
I would really appreciate hearing from Canon itself and/or a very knowledgeable expert as to why my R5 Mk II camera body continues to have a blueish tint when I look through the viewfinder right from day one. I have a few more days until I am stuck with this product and its not returnable.


A couple of weeks ago "the color red was not shown at all." So it sounds like it keeps changing.

Canon itself isn't on this board (or lurking at best), so if you want to hear from them you need to send the camera in, since you're past your return period. Given the serious issues you have been facing over the past weeks with no resolution, I think that's the best path forward.



May 31, 2026 at 12:27 AM
Steve Spencer
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p.1 #5 · R5 Mk II EVF is still not what I consider to be normal


This poster keeps raising the same issues, never responds to anyone who responds to his posts and many of us are quite suspicious he is a troll. In any event, I don't think until he actually interacts with others it is worth considering his posts or responding to them.


May 31, 2026 at 08:01 AM
 


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EB-1
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p.1 #6 · R5 Mk II EVF is still not what I consider to be normal


At least the OP could copy the settings from that funky camera to the other camera to see if it is a setting or hardware.
It might be time to visit an ophthalmologist to assess if there is a medical issue with color vision.

EBH



May 31, 2026 at 01:00 PM
Cliff L.
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p.1 #7 · R5 Mk II EVF is still not what I consider to be normal


Please don't feed the troll, people...


May 31, 2026 at 01:00 PM
snapsy
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p.1 #8 · R5 Mk II EVF is still not what I consider to be normal


Need to see a photo of the scene this occurs on before anyone can even begin to help you troubleshoot this, ie see what scene colors/tonality actually exist to determine how they could be misrepresented on LV/EVF.


May 31, 2026 at 04:19 PM
TomSchriefer
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p.1 #9 · R5 Mk II EVF is still not what I consider to be normal


Tungsten WB setting under daylight conditions shifts everything toward blue. The problem is not the camera. It is the operator.


Jun 01, 2026 at 10:20 AM







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