Hi all, I’m new to Fuji and was hoping someone with more experience can help me understand what I’m seeing regarding my shutter count. I recently downloaded Fuji’s X-App and found it has provides a summary of shutter movements. In the case of my camera it’s showing 87,387 lifetime shots. However, when I used an online tool, that supposedly reads embedded metadata that is has 12,094 actuations. What could lead to such a drastic difference between these? Does the metadata counter reset if the camera is reset or firmware updated? Or is the Fuji app as unreliable as what I’ve read about their firmware updates?
The third pic is what I’d rather be doing. I’ve shot four games since I’ve had the camera, almost all 20 frames per second with electronic shutter. I’m really enjoying the camera.
TLDR these are different counters and measure different things - the FujiFilm numbers are likely more reliable for actual shutter counts.
The technical reason why your result using the web site is so much lower is that the field holding the counter is only capable of holding numbers up to 64K (and to compound that the web site misreads the number and rolls over at 32K). The bottom line is that this web site will never show numbers over 32K with a FujiFilm camera.
You also have to be aware that the metadata number is incremented using both the mechanical and electronic shutter and, when you use preshot, the number includes images stored in the buffer and never actually written to the card.
There are situations when the counter can be reset (such as the internal battery losing power) but thats probably not the reason your numbers are different.
