p.1 #1 · Calibrite Profiler won't launch - RESOLVED with an additional outstandng question
I'm trying to re-profile my BenQ monitor using the Calibrite Profiler with the X-Rite Display Pro HL
The Calibrite Profiler won't start. I'm getting message:
"Application failed to launch
Please quit the application and check your Display setting
preferences are set to 'Extended Display/Desktop' and then restart
the software."
...
I bought this calibration system specifically for my BenQ SW272Q monitor. I used it successfully to calibrate the monitor but today when I'm trying to recalibrate it ...for the 1st time since setting up the monitor originally...it won't work.
Windows 11
Calibrite Display Pro HL
Calibrite Software
Palette Master software installed but expired
I am running a 2-monitor system.
Resolutions I've already tried:
Verified that my display setting is 'Extended Display'
Rebooted my computer [several times]
The X-Rite Tray application did seem to be running. I closed it and rebooted my system**
Ran a test scenario with the 2nd monitor powered down.
Has anyone experienced this problem that can provide a resolution?
p.1 #2 · Calibrite Profiler won't launch - RESOLVED with an additional outstandng question
That's about the only error I haven't seen since I "upgraded" to Profiler v3.0.2. I've calibrated primary and secondary external displays with the Plus HL. The software has thrown errors during the setup phase where you're adjusting contrast and RGB. It has disconnected and crashed saying a new display was connected (it wasn't). It has failed to measure brightness adjustments. But I have not seen your error. I also have one desktop machine where the app will not show the before vs after comparison. It works on my laptops. Overall, I think the Profiler app is terrible. Never had these issues with the old ccStudio app.
The Plus HL calibrator seems very sensitive to USB driver and port issues. If I connect mine to the front ports on my desktop my keyboard stops working. Have you tried different USB ports with and without the USB-C adapter? When I connect mine directly on USB-C (no adapter) the app sees it as a totally new device.
How is your external display connected? When I was trying to profile an HDMI monitor the app crashed saying I had attached a new monitor in the middle of measurements.
p.1 #4 · Calibrite Profiler won't launch - RESOLVED with an additional outstandng question
Hi
I got the same problem.
It was because Windows had lost the profile of one screen.
Go to "color management" and complete the missing profile, which is on the disk.
Regards
BM
p.1 #5 · Calibrite Profiler won't launch - RESOLVED with an additional outstandng question
BM --
I tried your suggestion to no avail.
When I wnt into "Color Management", both monitors had an *.icm profile associated with it. The only difference between them was that on monitor did not have the "use my settings for this device" set. I checked the box and rebooted my desktop. That did not resolve my problem.
p.1 #6 · Calibrite Profiler won't launch - RESOLVED with an additional outstandng question
On my Windows 11 PC, Calibrite Profiler worked a few months ago but I ran into the same error recently trying to recalibrate my monitors - app just won't launch. I've tried restarting, reinstalling the software, reinstalling graphics drivers, and downgrading software version but no dice. Posts on other forums suggest quite a few Windows users are having this issue and there's no solution beyond filing a ticket with Calibrite, so I just gave up and used DisplayCAL instead, which has a lot more customization options that can give a better profile but is a bit clunky/technical.
p.1 #7 · Calibrite Profiler won't launch - RESOLVED with an additional outstandng question
thehennyt wrote:
On my Windows 11 PC, Calibrite Profiler worked a few months ago but I ran into the same error recently trying to recalibrate my monitors - app just won't launch. I've tried restarting, reinstalling the software, reinstalling graphics drivers, and downgrading software version but no dice. Posts on other forums suggest quite a few Windows users are having this issue and there's no solution beyond filing a ticket with Calibrite, so I just gave up and used DisplayCAL instead, which has a lot more customization options that can give a better profile but is a bit clunky/technical.
Thank you for that information, disappointing as it is.
I looked up the DisplayCAL product info. The way I read it, you need to download numerous C runtime and source code modules and compile them into a command line-driven application. I have in the past been a software developer reaching back into the early days of C programming. I've also experienced over the years the problems that can develop when you start to get multiple versions of the libraries installed on a computer. My experience makes me pretty skittish and unwilling to start downloading software that needs to be compiled from runtime libraries.
p.1 #8 · Calibrite Profiler won't launch - RESOLVED with an additional outstandng question
Stephen - I've recently used DisplayCAL with my Calibrite sensor - and didn't need to do any of that. It was on macOS, but I presume it's the same process on the other supported platforms.
The only thing I had to do was reply yes to automatically download and install the Argyll CMS (color management system ?) It's a very robust application.
p.1 #9 · Calibrite Profiler won't launch - RESOLVED with an additional outstandng question
I just tried the installation on a Windows 11 machine: same thing. After the installation executable runs, you are automatically prompted to install the Argyll CMS and that's done with a click.
p.1 #10 · Calibrite Profiler won't launch - RESOLVED with an additional outstandng question
Kenneth, I went to your link and read through it. I plan on giving it a try. I have some things to look up before I start but hope to get to it in a couple of days.
p.1 #11 · Calibrite Profiler won't launch - RESOLVED with an additional outstandng question
Resolution: upgraded my Calibrite Profiler software to version 3.04
My "couple of days" turned into several weeks, but I have now resolved my problem. I've been able to recalibrate both my monitors.
My research into a resolution for my inability to recalibrate my monitors led me to review 3 products: Calibrite Profiler, DisplayCal, and BENQ's provided Palette Master. BENQ, or course, recommends using their proprietary software. The most noticeable feature of Palette Master is its ability to update the hardware LUT itself, rather than build a software LUT/icc Profile.
How significant is it to be able to operate using a hardware LUT instead of a software LUT/icc Profile?
p.1 #12 · Calibrite Profiler won't launch - RESOLVED with an additional outstandng question
StephenS_CP wrote: Resolution: upgraded my Calibrite Profiler software to version 3.04
My "couple of days" turned into several weeks, but I have now resolved my problem. I've been able to recalibrate both my monitors.
My research into a resolution for my inability to recalibrate my monitors led me to review 3 products: Calibrite Profiler, DisplayCal, and BENQ's provided Palette Master. BENQ, or course, recommends using their proprietary software. The most noticeable feature of Palette Master is its ability to update the hardware LUT itself, rather than build a software LUT/icc Profile.
How significant is it to be able to operate using a hardware LUT instead of a software LUT/icc Profile? ...Show more →
Salutations for your perseverance ! It can be a real challenge to find good information out there on this topic.
If you have a monitor with its own hardware LUT, then it would be best to calibrate it accordingly, as BENQ intends. Whether you notice a compelling difference, is another matter.
One objective way to tell if a monitor is better calibrated with one approach or another, would be to compare Delta-E reports. These give a list of how far each generated color deviates from its specified value, and computes an average. The closer the average is to Zero, the better.
Calibrite will give you a Delta-E report (or a Validation report if I recall correctly). I presume BENQ will do the same.
p.1 #13 · Calibrite Profiler won't launch - RESOLVED with an additional outstandng question
StephenS_CP wrote:
How significant is it to be able to operate using a hardware LUT instead of a software LUT/icc Profile?
That depends on your monitor, which I am not familiar with. It might have a higher bit-depth for its internal LUT, allowing it finer control of tones and colours and therefore corrections, than a simple 8-bit LUT on a graphics card. Your monitor might use 10 or 12 or more bits per colour channel. For a lot of stuff you won't notice the difference but for subtle gradients of tones or colours it can be significant; they look more like smooth gradients and less like a stepped contour map.
p.1 #14 · Calibrite Profiler won't launch - RESOLVED with an additional outstandng question
StephenS_CP wrote: Resolution: upgraded my Calibrite Profiler software to version 3.04
My "couple of days" turned into several weeks, but I have now resolved my problem. I've been able to recalibrate both my monitors.
My research into a resolution for my inability to recalibrate my monitors led me to review 3 products: Calibrite Profiler, DisplayCal, and BENQ's provided Palette Master. BENQ, or course, recommends using their proprietary software. The most noticeable feature of Palette Master is its ability to update the hardware LUT itself, rather than build a software LUT/icc Profile.
How significant is it to be able to operate using a hardware LUT instead of a software LUT/icc Profile?...Show more →
I use an older BenQ monitor and calibrate with the Palette Master software. The LUT is automatically written to the monitor, and the software also creates a software ICC profile as part of the calibration.
p.1 #15 · Calibrite Profiler won't launch - RESOLVED with an additional outstandng question
StephenS_CP wrote: Resolution: upgraded my Calibrite Profiler software to version 3.04
My "couple of days" turned into several weeks, but I have now resolved my problem. I've been able to recalibrate both my monitors.
My research into a resolution for my inability to recalibrate my monitors led me to review 3 products: Calibrite Profiler, DisplayCal, and BENQ's provided Palette Master. BENQ, or course, recommends using their proprietary software. The most noticeable feature of Palette Master is its ability to update the hardware LUT itself, rather than build a software LUT/icc Profile.
How significant is it to be able to operate using a hardware LUT instead of a software LUT/icc Profile?
3.04 also fixed some bugs I had such as the before and after image comparisons not working. The version check from the app kept telling me 3.02 was up to date. Yet 3.04 was available to download manually.
p.1 #16 · Calibrite Profiler won't launch - RESOLVED with an additional outstandng question
DaVinci...I had found and read the article in the provided link. It is a "given' that manufacturers provide one-sided recommendations to use its own solutions rather than another's. That type of article provided the motivation for my follow-up question for alternate viewpoints.
Kenneth...your suggestion had not occurred to me. I don't typically generate/read the Delta-E reports. It sounds like an interesting exercise to perform.
In my investigation, I came across a number of compatibility considerations for reaching optimum performance, such as:
--color depth of the monitor
-- LUT bit depth of monitor (hardware calibration)
-- LUT bit depth of graphics card (software calibration)
-- bit depth of network adapter
-- shoot RAW, though camera color space set to aRGB [for JPG images]
-- post-process working color space: Prophoto
-- post-process presentation color space: aRGB
-- of course, JPG output destined for sharing is saved with the conventional sRGB color space
So, for my particular case, I'll add to the list of specifications I provided originally:
Windows 11
Calibrite Display Pro HL
Calibrite Software
Palette Master software installed but expired
Monitor panel bit bit depth: 10 bps ( 8bit+FRC)
Monitor LUT: 3D (16 bits)
Interface: Display Port 1.4 (Color Bit Depth up to 16 bpc)
Graphics Card NVIDIA GeForce RTX 3070 (10-bit color depth)
All of the above specs suggest to me that my entire system is capable of providing equivalent color accuracy/tonal differentiation for 10-bit color on my monitor whether I use hardware or software-based LUTs...
... with one exception: I haven't been able to determine bit depth of the RTX 3070 LUT
Yes/No?
I want to express that I appreciate the time you've each spent and your responses. I'm comfortable in my current configuration. I don't have problems with color accuracy for printing, or any banding issues. I'll probably at sometime in the future generate a Pallette Master calibration and the Delta-E reports simply because I'm a Type-A personality and I over-engineer everything.
