1. I have purchased lenes from Best Buy. Try it before you leave the store. Chances are the lens you are buying from them was a floor/demo model.
2. They will exchange deffective merchandise. You don't have to prove it was deffective. The person who works in the customer service/returns department does not have a PhD in Lensology.
3. Decentered lenses are a real thing, not imaginary. I purchased a Sony 40mm f2.5 G from Amazon (big mistake) and it was decentered. The left side of ALL my images were blurry/out of focus; only the right side of ALL my images were sharp. I returned it and purchased another copy from B&H; all my images were sharp across the entire image.
It’s why we test our lenses when we buy them I had 5 copies of the 35mm FE 1.4 lens decentered plus others as well. These are facts anything else said is bullshit. There is copy variance and even Fred has run into it as well. For a time there we were both testing the same lens different copies of course and both found copy variance. It happens don’t believe anyone that says different. Flame suit on I’m a long time Pro and tested lenses my whole career. It’s been proven time and time again right here on this forum.
Oh hell NO I would never buy a camera let alone a lens from best buy *cough* worst buy *cough*... I would test the lens also before you leave but out in the field tests are the way to do it. In store is not ideal and terrible way to gauge a lens.
They will not understand what a decentered lens is. I would stick to a trustworthy camera store if possible or B&H/adorama. I've had really positive experience with adorama lately and given up going to my local camera store for a extended time possible.
I've bought a lot of lenses and had very few defective ones. The few that I had (three Sigma and one Canon) I sent in to the manufacturer and had them checked and repaired. Took barely a week for each.
I mean really.... buying five copies! Just send it in. It will be repaired, and the store won't have to deal with a return.
gwaww wrote:
I've bought a lot of lenses and had very few defective ones. The few that I had (three Sigma and one Canon) I sent in to the manufacturer and had them checked and repaired. Took barely a week for each.
I mean really.... buying five copies! Just send it in. It will be repaired, and the store won't have to deal with a return.
What a concept. Let the manufacture deal with their lousy product rather than stiffing the store.
It turns out it was a manufacturing issue in the production line. I’m not going to get into it but it’s true confirmed by a Sony service center. Return it for repair I have no time for that I’m a working Pro that shoots daily. Really that comment was without thought.
gwaww wrote:
I've bought a lot of lenses and had very few defective ones. The few that I had (three Sigma and one Canon) I sent in to the manufacturer and had them checked and repaired. Took barely a week for each.
I mean really.... buying five copies! Just send it in. It will be repaired, and the store won't have to deal with a return.
I buy lenses all the time there. Only open box ones though. You save a ton of money and there is no restocking fee for open box. I literally have a 30 or 45 day return window as an elite member. Can't remember but I usually shoot with the lens a couple days before I decide if I want to keep it.
Then again, if you return too many times, they simply ban you from ever doing a return again, without notifying you. It happened to me, I stop shopping there after being a loyal customer for many, many years.
GMPhotography wrote:
At 1600 a lens I want perfect don’t like it than hide me. It’s my money not going to piss it away on junk. Seriously that was an asshole comment.
Geez, you folks were worried about the impact DPReview'ers coming here would have on the discussions.
rjensen11 wrote:
Geez, you folks were worried about the impact DPReview'ers coming here would have on the discussions.
Don’t look at me but the asinine comments made at me. I’m not eating anyone’s BS well known fact around here. Welcome to FM. I have not been to DP review in about 10 years. Obviously where you came from. See it works both ways and obviously you ignore all the help given to the OP . Where was your help. , See that’s DP review style right there make a dumb comment and nothing that relates to the topic. That’s a Troll. I owned a photo forum I’ve seen it all. Frankly this is not worth my time and I’ll move on as the OP made his decision
See anyone can say stupid shit but not many can actually help someone which here you made one comment and not to the OP. You feel better you insulted a long time forum member.
chez wrote:
What a concept. Let the manufacture deal with their lousy product rather than stiffing the store.
Stores are not obligated to take back gear, even if it actually is defective - they do it out of good will. For every lens that is returned because it is actually decentered, there are probably 10 that are just a case of buyer's remorse. That's why all of the returned lenses go back on sale as "demo" or "open box" items.
The more people abuse these generous return policies, the sooner these stores will start telling you to send it to the manufacturer for warranty.
I have bought several lenses from Best Buy both in store and on line. Only had to return one and do an exchange another. Never an issue dealing with them. Here in South Carolina they can not charge a return fee. However can't say about your state.
molson wrote:
Stores are not obligated to take back gear, even if it actually is defective - they do it out of good will. For every lens that is returned because it is actually decentered, there are probably 10 that are just a case of buyer's remorse. That's why all of the returned lenses go back on sale as "demo" or "open box" items.
The more people abuse these generous return policies, the sooner these stores will start telling you to send it to the manufacturer for warranty.
Or slap a restocking fee onto the returns. Bottom line, stores will not lose money dealing with the “ free rental” many abuse the return policy.
GMPhotography wrote:
Drones, DSLR cameras and lenses, mirrorless cameras and lenses, electric bikes, electric mopeds, leg and body recovery systems, premium camcorders, projectors, projector screens, and special-order products
15% of item purchase
I wasn't aware of that. (haven't shopped at Best Buy for awhile.) Rather customer-hostile.
, See that’s DP review style right there make a dumb comment and nothing that relates to the topic. That’s a Troll. I owned a photo forum I’ve seen it all. Frankly this is not worth my time and I’ll move on as the OP made his decision